HOW TO GET SERVICE

When you experience trouble with your unit, you should follow these simple procedures before requesting service on your pool/spa heat pump.

1.You should follow all start up procedures as described in this booklet. Without exception you should clean the filtering system thoroughly, consult the manufacturers directions for proper filter cleaning methods. You must eliminate any water flow or filtering system problems. Check all electrical service, breakers and switches.

2.Inform your dealer that the unit is having trouble and you would like them to check the unit for any obvious non warranty problems, including but not limited to: installation specifications, water flow and filtration problems, bypass adjustment, timers and control devices or any field installed options that may effect normal operation of the heat pump.

3.Make sure the filtering system and any control devices are properly adjusted and corrected before you request service from the factory. These listed items and others like them are not considered factory defects. If the factory authorized warranty service is sent to the site and no factory defects are found or there is a problem not associated with the unit as it was manufactured, the pool owner will be liable for all charges. Water flow adjustments, filter cleaning, and control devices, etc. that effect the heater or damage caused by such equipment is not covered under the warranty agreement. The pool owner is responsible for the correct adjustment and maintenance of the filtering system.

4.If the dealer is unavailable to help you, the factory service manager will assist you or your pool service over the phone. The service manager will give suggestions on how to check the filtering system and other obvious prob- lems. You may save yourself the cost of a service call and learn more about your pool heat pump if you take the time to seek advise before requesting the factory service crew. Literature can be sent to you directly that will help you understand the heat pump system.

5.Once you have made contact with the dealer or the factory service department make sure that you can be present when the heater is serviced. The authorized factory service centers will require the pool owner or dealer be present.

 

Required Information:

Heat Pump Service Department

 

 

12155 Metro Pkwy, Ste. 5

Serial #

 

 

Ft. Myers Florida 33912

Model # ____________,

941-768-1555

Install Date ___ / ___ /___

941-768-2856 Fax

Dealer Name ______________________

www.warmpool.com

 

 

The actual receipt or canceled check may be needed to verify installation date and proof of ownership. Any service request resulting in a repair or adjustment not considered a factory defect with the heater as it was manufactured will be the responsibility of the heater owner and therefore billed directly to the owner. Always read and follow the owners manual and then seek advice from your dealer and / or the installer.

BE ADVISED THERE ARE SEPARATE INSTALLATION, SERVICE & ACCESSORY MANUALS.

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Pentair HP 400, HP 600, HP 800, HP 1000, HP 230, XLS800, XLS1000, CP12, XLS600 operation manual HOW to GET Service
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XLS1000, XLS800, XLS600, HP 400, HP 600, HP 800, HP 1000, HP 230, CP12 specifications

Pentair is a recognized leader in providing innovative filtration and pumping solutions, and among its noteworthy offerings are the CP12, HP 400, HP 600, HP 800, HP 1000, HP 230, XLS600, XLS800, and XLS1000 models. Each of these products is designed with unique features and advanced technologies that meet diverse customer needs across various applications.

The Pentair CP12 is a compact and efficient pump designed for residential water management. Known for its ease of installation and reliable performance, the CP12 incorporates a high-efficiency motor that minimizes energy consumption while ensuring effective water circulation.

Moving to the HP series, the HP 400, 600, 800, and 1000 models boast powerful performance characteristics suited for heavy-duty applications. These pumps are engineered with robust materials for longevity and durability. With advanced hydraulic designs, they deliver excellent flow rates and pressure, making them ideal for applications like irrigation, water feature management, and even light industrial use. The HP series also features smart technology that allows for remote monitoring and control, enhancing operational efficiency.

In the mid-range, the HP 230 model offers versatility with its multi-purpose capabilities. Designed for residential and light commercial use, it strikes a perfect balance between performance and energy efficiency, ensuring optimal operation without excessive energy costs.

The XLS series, which includes the XLS600, XLS800, and XLS1000 models, targets larger commercial applications. These models are equipped with cutting-edge technology designed for superior flow and pressure management, making them perfect for high-capacity requirements. Their variable speed operation allows for customizable performance tailored to specific system needs, while advanced monitoring capabilities enhance reliability and maintenance scheduling.

All of these Pentair pumps prioritize environmental responsibility with energy-efficient designs that reduce carbon footprints. Key features across the range include corrosion-resistant materials, thermal protection for added safety, and user-friendly interfaces that simplify operation and monitoring.

In conclusion, Pentair’s CP12, HP series, and XLS series pumps stand out due to their innovative technologies, impressive performance capabilities, and commitment to energy efficiency. Whether for residential or commercial applications, these models cater to a wide range of needs, ensuring customers can find effective solutions for their water management challenges.
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