Philips 21PV708-715-908-918/39 manual Before you call an engineer

Models: 21PV708-715-908-918/39

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9.Before you call an engineer

If, contrary to expectation, you have any problems using this TV-VIDEO Combi, it may be caused by one of the reasons mentioned below. You can also call the customer service centrein your country.

You will find the phone number in the enclosed guarantee leaflet. Have the model number (MODEL NO) and the production number (PROD.NO) of your video recorder ready.

Technical problem:

You can reset the settings on your set (careful: all information will

be deleted): with the video recorder switched on, hold the

and the

 

button until the screen switches off.

Programmed recording does not work:

You have not set the TIMER properly: check the TIMER blocks.

You have programmed the wrong time or date: check time and date.

You have put in a cassette that cannot be recorded on: undo the erase protection on the cassette.

’PDC’ or ’VPS’ switched on but ’PDC/VPS time’ wrong: enter PDC or VPS time exactly to the minute. Have the aerial checked.

No sound from speakers:

Speakers switched off: To switch on the speakers, turn to chapter ’ADDITIONAL FUNCTIONS’, section ’Switching the internal speakers on or off’.

Your TV-VIDEO Combi does not respond to any button being pressed:

There is no power supply: check the power supply

A programmed recording is currently being made: to cancel the

programmed recording, press STANDBY for several seconds.

Parental control is on: switch the parental control off.

Continuous playback is on: switch the continuous playback off.

Cassette is jammed in the TV-VIDEO Combi:

• Don’t use force. Switch off with the h power switch for 30 seconds, then switch it on again.

Recording starts as soon as the satellite receiver or second video recorder is switched on:

Externally controlled recording switched on: Switch off the externally controlled recording.

The TIMER lamp on the front of the set will light up although you didn’t have programmed a TIMER block:

• You have accidentally pressed the buttons

 

on the

front of the set and so activated the Sat recording. Cancel the recording as shown in the section ’How to clear a programmed recording (TIMER)’.

Remote control does not work:

Remote control not pointed toward the TV-VIDEO Combi: point it at the TV-VIDEO Combi.

Batteries have run out: change the batteries.

You have given the wrong remote control command: read ’Switching remote control command’ in chapter ’Additional functions’.

No picture when you play a cassette:

There is no recording on the cassette: change the cassette.

Poor picture quality when you play a cassette:

The cassette badly worn or of poor quality: use new cassette.

Tracking is not properly adjusted or the video heads are dirty: turn to chapter ’PLAYBACK FUNCTIONS’ and read the section ’Cleaning the video heads’.

Read the section ’Picture interference’.

You are playing a cassette with a LongPlay recording on it: Excellent picture quality is only guarateed with recordings made in StandardPlay recording speed.

’Smart Clock’ setting does not work:

You have stored a TV channel on programme number ’P01’ that does not transmit TELETEXT: On ’P01’ store a TV channel that transmits TELETEXT.

Poor TELETEXT reception: On ’P01’ store a TV channel with good TELETEXT reception.

You have not activated the Smart Clock function: Switch the function ’ON’.

You hear a very short and soft noise coming from your TV-VIDEO Combi at 3:00 at night:

’Smart Clock’ is checking the time: Switch off the Smart Clock function.

TELETEXT does not start at page 100:

You have stored a different preferred page: Store page 100 as preferred page.

The TV-VIDEO Combi will not record:

The TV channel you want to record is not stored or you selected the wrong programme number: check TV channels stored.

You have loaded a cassette which cannot be recorded on: undo the erase protection on the cassette.

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Philips 21PV708-715-908-918/39 manual Before you call an engineer