8.Troubleshooting & FAQs

8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

AUTO button doesn't function

The auto function is applicable only in VGA-Analog mode. If the result is not

satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks

Do not perform any troubleshooting steps

Disconnect the monitor from mains power source immediately for safety

Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

Adjust the image position using the “Auto” function in OSD Main Controls.

Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Horizontal flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

33

Page 35
Image 35
Philips 227E4LSB/27 warranty Troubleshooting, Satisfactory, you can do manual adjustments via the OSD menu

227E4LSB/27 specifications

The Philips 227E4LSB/27 is a stylish and versatile monitor designed to meet the needs of both casual users and professionals. With a sleek profile and aesthetically pleasing design, this 22-inch display is perfect for home or office environments. One of its standout features is its Full HD resolution of 1920 x 1080 pixels, which delivers sharp and vibrant visuals, making it ideal for multimedia consumption, graphic design, and everyday computing tasks.

One of the key technologies that the Philips 227E4LSB/27 incorporates is the use of LED backlighting. This not only enhances the image quality by providing better contrast and brightness levels but also contributes to energy efficiency, making it an eco-friendly option. The monitor has an impressive 250 cd/m² brightness, which ensures that images remain clear in various lighting conditions.

The Philips 227E4LSB/27 features an advanced IPS panel, which offers wide viewing angles of up to 178 degrees both horizontally and vertically. This means that the colors remain consistent and vivid, regardless of the angle from which the screen is viewed. This characteristic is particularly beneficial for collaborative work environments where multiple users may need to view the screen simultaneously.

In terms of connectivity, the monitor is equipped with a range of input options including VGA, HDMI, and DisplayPort, allowing users to easily connect various devices such as laptops, desktops, and gaming consoles. The built-in 2W speakers add convenience, eliminating the need for external speakers for everyday tasks.

Another essential feature of the Philips 227E4LSB/27 is its Eco-friendly design. It is certified with Energy Star and TCO certification, indicating its compliance with environmental standards. Users can save on energy costs without compromising performance.

The monitor also includes features aimed at user comfort. Its SmartControl Lite software allows for easy adjustment of display settings, while the Flicker-Free technology reduces eye strain during extended periods of use. The monitor also features a low blue light mode, which helps to minimize exposure to potentially harmful blue light.

In conclusion, the Philips 227E4LSB/27 is a feature-rich monitor that combines style and functionality. With its Full HD resolution, IPS technology, multiple connectivity options, and eco-friendly design, it stands out as an excellent choice for users seeking a reliable and efficient display.