8.Troubleshooting & FAQs

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

•Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

•Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

•Always activate a moving screen saver program when you leave your monitor unattended.

•Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

•Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

•Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

•The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

•You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

8.2 SmartControl Lite FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Lite becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Lite can work. Otherwise, you will need to remove and re-install SmartControl Lite to ensure proper driver is installed.

Q2. The SmartControl Lite functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

•Changed video graphic adapter to another one

•Updated video driver

•Activities on OS, such as service pack or patch

•Run Windows Update and updated monitor and/or video driver

•Windows was booted with the monitor power off or disconnected.

•To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

•If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl Lite and re-install it.

Q3. After installing SmartControl Lite, when clicking on SmartControl Lite tab, nothing shows up after a while or a failure message shows, what happened?

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Philips 227E4LSB/27 warranty SmartControl Lite FAQs, Image appears distorted.Text is fuzzy or blurred
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227E4LSB/27 specifications

The Philips 227E4LSB/27 is a stylish and versatile monitor designed to meet the needs of both casual users and professionals. With a sleek profile and aesthetically pleasing design, this 22-inch display is perfect for home or office environments. One of its standout features is its Full HD resolution of 1920 x 1080 pixels, which delivers sharp and vibrant visuals, making it ideal for multimedia consumption, graphic design, and everyday computing tasks.

One of the key technologies that the Philips 227E4LSB/27 incorporates is the use of LED backlighting. This not only enhances the image quality by providing better contrast and brightness levels but also contributes to energy efficiency, making it an eco-friendly option. The monitor has an impressive 250 cd/m² brightness, which ensures that images remain clear in various lighting conditions.

The Philips 227E4LSB/27 features an advanced IPS panel, which offers wide viewing angles of up to 178 degrees both horizontally and vertically. This means that the colors remain consistent and vivid, regardless of the angle from which the screen is viewed. This characteristic is particularly beneficial for collaborative work environments where multiple users may need to view the screen simultaneously.

In terms of connectivity, the monitor is equipped with a range of input options including VGA, HDMI, and DisplayPort, allowing users to easily connect various devices such as laptops, desktops, and gaming consoles. The built-in 2W speakers add convenience, eliminating the need for external speakers for everyday tasks.

Another essential feature of the Philips 227E4LSB/27 is its Eco-friendly design. It is certified with Energy Star and TCO certification, indicating its compliance with environmental standards. Users can save on energy costs without compromising performance.

The monitor also includes features aimed at user comfort. Its SmartControl Lite software allows for easy adjustment of display settings, while the Flicker-Free technology reduces eye strain during extended periods of use. The monitor also features a low blue light mode, which helps to minimize exposure to potentially harmful blue light.

In conclusion, the Philips 227E4LSB/27 is a feature-rich monitor that combines style and functionality. With its Full HD resolution, IPS technology, multiple connectivity options, and eco-friendly design, it stands out as an excellent choice for users seeking a reliable and efficient display.
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