Chapter Maintenance & Frequently Asked Questions | Canon FAX-L800

Chapter 15

Maintenance & Frequently Asked

Questions

This chapter shows you how to perform the routine tasks required to keep the fax unit operating at peak performance.

At the end of this chapter you are shown how to troubleshoot minor problems in response to error messages in reports or the LCD display.

Removing Document Feed Jams	15-2
Removing Printer Feed Jams	15-3
Storing Recording Paper	15-13
Recommended Paper	15-13
Storing the Paper Supply	15-13
Changing the Toner Cartridge	15-14
Storing Toner Cartridges	15-17
Handling Cartridges	15-17
Storing Cartridges	15-18
Periodic Cleaning	15-18
Cleaning the Fax Unit	15-18
Opening and Closing the Operation Panel	15-19
Cleaning the Scanning Area	15-22
Re®lling the Stamp Ink Compartment (Option)	15-23
Error Code Table (listed by number)	15-24
List of LCD Display Messages (Alphabetic List)	15-26
Questions and Answers	15-30
Can not Send Documents Correctly?	15-30
Can not Receive Documents Correctly?	15-32
Can not Copy Documents?	15-34
Having Other Problems?	15-34
Recording the User Reminder Sheets	15-35

Chapter 15

Maintenance & Frequently Asked Questions 15-1

Image 271

Canon FAX-L800 manual Chapter Maintenance & Frequently Asked Questions

Contents

FAX-L800 Preface Copyright Label below is attached on the rear side of the fax Laser Safety Contents Contents Chapter Vii Viii 14-1 Glossary Index Chapter Welcome Main Features ECM send and receive Memory receiving when you run out of paperDelayed sending Dual access Economical and quiet Expanded transaction featuresJBIG, Improved image data compression Chapter Setting Up TX/RX no How to Use This Guide Where to Set Up the Fax Place the fax unit near a telephone line Space Around the Fax Power Requirements Plug it in again. Always unplug before you move the fax General Precautions Cover or remove a paper cassette during printing Unpacking Have You Got Everything? Options 10Setting Up Chapter Front View Parts of the Fax Rear View 12Setting Up ChapterHandset option Removing the Shipping Tape Removing the Shipping MaterialRemoving the Spacers Inside the Fax Unit Removing the Styrofoam Sheet from the ADF 14Setting Up Chapter Removing the Orange Lock Plate from the Front Paper Cassette Removing the Protective Sheets 16Setting Up Chapter Assembling the Fax Installing the Toner Cartridge 18Setting Up Chapter Shut the printer cover until you hear it lock 20Setting Up Chapter Connecting the Handset an optionAttaching Trays Connecting the Telephone Line Loading Paper and Installing the Paper Cassettes Connecting an Extension Phone22Setting Up Chapter Loading Paper in the Side Paper Cassette 24Setting Up Chapter Loading Paper in the Front Paper Cassette 26Setting Up Chapter Turning on the Power Supply REC. Paper 28Setting Up ChapterReplace Cartridge Check Printer Cover Chapter Getting Started Energy Saver Operation Buttons One-touch panels closed Resolution OFF Operation Buttons One-touch panels open Using the Menus Using the Menus and ButtonsGeneral Guidelines for Registering Information To Open a Menu and Select an Item Numeric keypad Uppercase Lowercase Number Entering Names for Registration Buttons for registering information Menu Button Summary Table Buttons for registering information contd 10Getting Started Chapter Checking and Setting the Telephone Line Registering Required Sender Information 12Getting Started Chapter What is Sender Information? Registering the Sender Information TONE/+ Data entry buttons14Getting Started Chapter To enter a space Display Press keypad buttons to enter To make a correction To enter a symbolTo enter a number To delete Registering a Sender Name Registering Sender Names 18Getting Started Chapter Changing or Erasing a Sender Name Turning the Energy Save Feature on Using the Energy Saver Mode 20Getting Started Chapter Returning to the Full Power Mode 22Getting Started Chapter Setting Up and Using Speed Dialling Entering Pauses for Dialling Read This before Entering Telephone Numbers Adjusting the Length of a Pause Conrming a dial tone One-touch Speed Dialling What is Speed Dialling? Setting Up One-touch Speed Dialling Touch SPD Dial 10= To perform the optional settings To end the procedure and return to standbyTo stop here and register another button SET Time Regular TX 10Setting Up and Using Speed Dialling ChapterRegistration TX Type menu includes these items Orig Relay TX PasswordConfidential TX Subaddress 12Setting Up and Using Speed Dialling Chapter Turn ECM off or on. Press SET 14Setting Up and Using Speed Dialling Chapter Setting Up Coded Speed Dialling Coded SPD Dial *012= 16Setting Up and Using Speed Dialling Chapter To perform the optional settingTo stop here and register another code Press the search buttons until you see the display below 18Setting Up and Using Speed Dialling Chapter Broadcast. Q9-9 20Setting Up and Using Speed Dialling Chapter Coded SPD Dial *013= 22Setting Up and Using Speed Dialling Chapter Setting Up Group Dialling To register a One-touch Speed Dialling button To register the group for a One-touch Speed Dialling button To register a Coded Speed Dialling button 24Setting Up and Using Speed Dialling Chapter SET Using One-touch Speed Dialling Using Speed Dialling26Setting Up and Using Speed Dialling Chapter SET Document 28Setting Up and Using Speed Dialling Chapter Using Coded Speed Dialling Using Group Dialling 30Setting Up and Using Speed Dialling Chapter Using Directory Dialling 32Setting Up and Using Speed Dialling Chapter Using the Fax as a Copier Preparing the Document Setting the Document on the Fax Performing the Document Settings With option cassette Making Copies Copy Side Cassette LGL Chapter Sending Documents Preparing the Document Setting a Document for Sending Setting the Document on the Fax Adjusting the Scanning Settings Super Fine Fine Selecting a Sender Name Using Regular Dialling Cancelling Sending a Document Dialling Long Distance with Regular Dialling 10Sending Documents Chapter Memory Sending Overview of Sending Methods Other partys fax number and name Transaction number12Sending Documents Chapter Successful completion ECM transmission modeTransmission error Direct Sending 14Sending Documents Chapter Manual Sending What is Automatic Redialling? Re-dialling When the Line is Busy16Sending Documents Chapter To resend the document in the memory To cancel rediallingTo erase the document from the memory 18Sending Documents Chapter Setting Up Redialling 02TIMES Error & 1ST PG02MIN 20Sending Documents Chapter Sequential Broadcasting to More Than One Location To cancel sequential broadcasting Sending Documents at a Preset Time 22Sending Documents Chapter Delayed TX Senders Name Canon DIV. #20 Subaddress/Password Sending with Speed Dialling Sending a Document with a Subaddress/ Password24Sending Documents Chapter Subaddress/Password Sending with the Operation Panel Buttons 26Sending Documents Chapter Press START/SCAN. The fax starts to scan the document 28Sending Documents Chapter Chapter Receiving Documents Receiving a transmission Setting the Automatic Receive ModeMessages Displayed When Receiving a Document Receiving Documents Automatically Successful reception ECM reception modeOther partys fax number Other partys name Receive error messages Turning on and Adjusting the Auto Switch Time RX Settings ECM RX Receiving a Document Manually at the Fax Receiving Documents Manually with the Optional Handset Receiving a Document Manually with an Extension Telephone Changing the Remote Receive ID Hook ID Call #To change the ID call number To turn off remote receiving Cancelling Receiving a Document10Receiving Documents Chapter Transferring Documents Before You Set Up Document Transfer 12Receiving Documents Chapter Setting Up the Fax for Document Transfer OFF Transfer Setup Summary Every DAY Transfer Setup Summary Contd14Receiving Documents Chapter Turning Transfer Mode on Turning the Transfer Mode on and OFF 16Receiving Documents Chapter Changing the Transfer Settings Cancelling the Transfer Settings 18Receiving Documents Chapter Using the Memory Features When the Fax Displays Received in Memory Transm Displaying the Transaction HistoryNotation Meaning Holdng Press SET to start printing the memory list Printing a Memory List Printing a Document in the Memory Re-sending a Document to the Same Destination Sending a Document in Memory to a Different Destination Erasing a Document from the Memory Deleting a Document with the Memory Reference Button Deleting a Document with the Delete File Button 10Using the Memory Features Chapter Setting Up and Using a Memory Box Before You Create Memory Boxes When You Create a Memory Box 12Using the Memory Features Chapter Access Settings Creating a Memory Box Feature Settings 14Using the Memory Features Chapter TX Password Memory Box Setup SummaryRX Password 16Using the Memory Features Chapter Memory Box Setup Summary ContdAuto Transmit Polling TX 18Using the Memory Features ChapterTX Start Time Everyday Not Transmit Changing the Memory Box Settings 20Using the Memory Features Chapter Cancelling a Memory Box Sending a Document Stored in the Memory Box 22Using the Memory Features Chapter Printing a Document Received in a Memory Box 24Using the Memory Features Chapter What Happens to Memory after a Power FailureHow Your Registered Data Is Protected About the Backup Battery 26Using the Memory Features Chapter Chapter Using a Relay Network Setting Up and Using a Standard Relay Unit What is Relay Broadcasting? Setting Your Fax as a Relay Unit Group Dial Name Relay Group Setup Summary Correctly for speed dialling on your fax unit Relay Group Setup Summary Contd Relay Bcast Changing the Relay Broadcast Settings Deleting the Relay Group Sending a Document to a Relay Unit for Relay Broadcasting Sending a Document to a Relay Unit with Speed Dialling Sending with the Relay Broadcast Button 10Using a Relay Network Chapter Dial the number with directory dialling. Q4-31 12Using a Relay Network Chapter Using Condential Mailboxes Give the mailbox a number Setting Up and Using the Standard Mailbox FeaturesCreating a Mailbox Press SET 10-3 Give the mailbox an ITU-T subaddress 10-5 Changing Mailbox Settings Cancelling a Mailbox 10-7 Receiving a Condential Document Received in Mailbox Sending a Condential Document with Speed Dialling Sending a Condential Document 10-10Using Condential Mailboxes Chapter CANON, INC 10-12Using Condential Mailboxes Chapter Setting Up and Using Polling Whats Polling? 11-2Setting Up and Using Polling ChapterBefore You Use Polling Receiving Polling Other Fax Machines to Receive a Document 11-4Setting Up and Using Polling Chapter Polling to Receive at a Preset Time 11-6Setting Up and Using Polling Chapter Setup File 3.SELECT Locations 11-8Setting Up and Using Polling Chapter To set preset polling for every day To set preset polling for selected days 11-10Setting Up and Using Polling Chapter Changing the Preset Polling Settings 11-12Setting Up and Using Polling Chapter Cancelling Preset Polling Setting Up a Polling Box Setting Up Polling SendingBefore You Can Be Polled to Send 11-14Setting Up and Using Polling Chapter File Name Canon Toky O 11-16Setting Up and Using Polling Chapter Scanning a Document into the Memory for Polling Sending 11-18Setting Up and Using Polling Chapter Changing the Polling Box Setup 11-20Setting Up and Using Polling Chapter Cancelling a Polling Box Chapter Other Special Features Using the Telephone Tone Dialling on a Pulse Line Setting and Using the Program Button Print Report Program button Setup Summary To set up the Report button feature To set transmission report featureTo set up the scanning mode Setting Up the Stamp Feature Setting Up and Using the Optional Stamp Feature Direct TX TX Stamp Setup SummaryStamp Action Direct & Memory TX Turning the Stamp Feature ON/OFF 12-10Other Special Features Chapter How the Fax Operates with Default Settings Remote RX RX Reduction 12-12Other Special Features Chapter Date & Time 12-14Other Special Features Chapter Restricting Use of the Fax Setting the System Settings Password Setting and Using the System Settings Password13-2Restricting Use of the Fax Chapter Changing or Cancelling the System Settings Password 13-4Restricting Use of the Fax Chapter Restricting Fax Operation Setting Operation Restrictions 13-6Restricting Use of the Fax Chapter DAC Password 13-8Restricting Use of the Fax Chapter Sending a Document with Restrictions on Operating the Fax with Restrictions on 13-10Restricting Use of the Fax Chapter Making a Copy with Restrictions on 13-12Restricting Use of the Fax Chapter Turning Restrictions OFF and on To Turn Off Restricted Printing To Turn Off Restricted SendingTo turn off restricted use of the telephone 13-14Restricting Use of the Fax Chapter Receiving Documents from Registered Senders Only Setting a Time and Password for Memory Lock Using Memory Lock 13-16Restricting Use of the Fax Chapter Output YES Memory Lock Setup SummaryMEM Lock Password Output no Turning Memory Lock OFF and Printing Documents Turning Memory Lock on13-18Restricting Use of the Fax Chapter Chapter Restricting Use of the Fax 13-20Restricting Use of the Fax Chapter Printing Reports and Lists 14-2Printing Reports and Lists Chapter Printing the Speed Dialling Lists Coded Speed Dial List One-Touch Speed Dial List Group Dial List One-Touch Speed Dialling List14-4Printing Reports and Lists Chapter Users Data List Printing the User Data List 14-6Printing Reports and Lists Chapter Printing the List of Sender NamesPress SET After you press SET, the report starts printing Sender Name List Printing the Activity Management Report Activity Reports Activity Management Report TX/RX separate Activity Management Report14-8Printing Reports and Lists Chapter Department Access Code Report Setting and Using Activity ReportsError Report TX 14-10Printing Reports and Lists Chapter Transmission TX Report Transmission TX Report with rst Multi-transaction Report Error Report RX14-12Printing Reports and Lists Chapter Condential Receive Report Reception RX Report Relay Broadcast Report Memory Box Report14-14Printing Reports and Lists Chapter Condential Mailbox List Memory ListsPress SET to start printing the report Received memory box list Document Memory List14-16Printing Reports and Lists Chapter Memory Clear Report 14-18Printing Reports and Lists Chapter Chapter Maintenance & Frequently Asked Questions Removing Document Feed Jams 15-2Maintenance & Frequently Asked Questions Chapter Removing Printer Feed Jams 15-4Maintenance & Frequently Asked Questions Chapter 100% 50% 0% 15-6Maintenance & Frequently Asked Questions Chapter Chapter Maintenance & Frequently Asked Questions 15-8Maintenance & Frequently Asked Questions Chapter Chapter Maintenance & Frequently Asked Questions 15-10Maintenance & Frequently Asked Questions Chapter Chapter Maintenance & Frequently Asked Questions 15-12Maintenance & Frequently Asked Questions Chapter Recommended Paper Storing Recording PaperStoring the Paper Supply Changing the Toner Cartridge 15-14Maintenance & Frequently Asked Questions Chapter To dispose of the cartridge 15-16Maintenance & Frequently Asked Questions Chapter Handling Cartridges Storing Toner Cartridges Storing Cartridges Periodic CleaningCleaning the Fax Unit 15-18Maintenance & Frequently Asked Questions Chapter Opening the Operation Panel Opening and Closing the Operation Panel 15-20Maintenance & Frequently Asked Questions Chapter Closing the Operation Panel 15-22Maintenance & Frequently Asked Questions Chapter Cleaning the Scanning Area Relling the Stamp Ink Compartment Option 15-24Maintenance & Frequently Asked Questions Chapter Error Code Table listed by number Chapter Maintenance & Frequently Asked Questions List of LCD Display Messages Alphabetic List 15-26Maintenance & Frequently Asked Questions Chapter Communicating Please No CONFID. TX 15-28Maintenance & Frequently Asked Questions Chapter Received in MEM. BOX 15-30Maintenance & Frequently Asked Questions Chapter Questions and AnswersCan not Send Documents Correctly? Has the other party set up a condential mailbox? Has the relay unit set up a relay group correctly?Is your document too light? Can not Receive Documents Correctly? Is your fax set up to relay documents?Is the Manual RX indicator on your operation panel on? 15-32Maintenance & Frequently Asked Questions Chapter Is your toner cartridge running low on toner? Are you polling without a subaddress/password?Are you polling with a subaddress or password? Did you press START/SCAN before you hung up the handset? PHOTO? Having Other Problems?15-34Maintenance & Frequently Asked Questions Chapter Can not Copy Documents? Recording the User Reminder Sheets Password Reminder Preset Polling Department Access Code15-36Maintenance & Frequently Asked Questions Chapter Relay Broadcast Groups Condential Mailboxes Memory Boxes 15-38Maintenance & Frequently Asked Questions ChapterPolling Boxes Summary of Important Settings Opening the Data Registration Menu 16-2Summary of Important Settings Chapter Summary of User Data Settings 16-4Summary of Important Settings Chapter User Settings Outside Image 16-6Summary of Important Settings Chapter Offhook Alarm Print Error only Report Settings CONFID. RX Report 16-8Summary of Important Settings Chapter ECM TX TX Send Settings Auto Redial 16-10Summary of Important Settings Chapter Direct & Memory TX 16-12Summary of Important Settings Chapter RX Receive Settings ID Call # 16-14Summary of Important Settings Chapter Printer Settings Auto Selection Toner Supply LOW 16-16Summary of Important Settings Chapter Setup File File Settings Relay TX Group 16-18Summary of Important Settings Chapter Memory BOX Polling TX 16-20Summary of Important Settings Chapter Polling BOX Create a le to receive and transfer documents 16-22Summary of Important Settings Chapter System Settings Restrictive Codes 16-24Summary of Important Settings Chapter Every DAY PORTUGUISE, DANISH, Norwegian 16-26Summary of Important Settings ChapterENGLISH, FRENCH, SPANISH, GERMAN, Dutch ITALIAN, SLOVENE, SWEDISH, Finnish OFF 16-28Summary of Important Settings Chapter General Operation Networking Features Dial FeaturesCopier Features Power Telephone FeaturesWeight Dimensions Specications Appendix a Specications for Paper Documents You Can Scan Document Media to AvoidDocument Thickness Scanning Area on the Document Document SizeMaximum Document Size Minimum Document Size Printing Area Documents You Can Scan Appendix B ADF Glossary CCITT/ITU-T Dialling methods Delayed transmissionDensity control Destination label ECM Document trayFine Jack Group dialGroup number USE lamp Memory box Memory reception passwordManual redialling Manual sending Pause PBX Remote reception Relay broadcastRelay sending Remote receiving ID Rotary pulse ResolutionRX password Restricted reception Super Fine Standard Tone UHQ TX passwordTTI TTI Selector Glossary Index ECM Select DensityIndex File Settings Index Polling BOX User SettingsPreset Polling Printer Settings RX page Footer Index Stamp Scan Resolution TX SettingsOffhook Alarm KEY Settings Index