MESSAGE

WHAT IT MEANS

 

 

CHECK DOCUMENT

A document page may be jammed or may not be fed correctly in the automatic

 

document feeder (ADF). Remove the document and try again. (Q15-2) If the

 

document does not feed correctly, clean the rollers. (Q15-22)

 

 

CHECK POLLING ID

Your attempt at polling receiving failed. The polling ID may be incorrect or your

 

subaddress/password does not match the subaddress/password set on the polling box

 

of the other party's fax unit. Contact the other party and make sure you are using

 

the correct polling ID or subaddress/password. (Q11-3)

 

 

CHECK PRINTER

Printer malfunction. Press STOP. Unplug the fax unit from its power source, wait a

 

few minutes, then plug in power cord again. If the fax is connected to an

 

uninterruptable power supply (UPS), unplug the power cord, and then plug it into

 

an AC outlet. If message remains in the LCD display and the fax unit can not return

 

to standby, call for service.

 

 

CHECK PRINTER COVER

Check the printer cover, right cover, and exit cover and make sure that they are

 

completely closed. Make sure a toner cartridge is installed under the printer cover.

 

 

CHECK SUBADDR/PASSWD

You attempted sending or polling receiving with an incorrect subaddress/password.

 

Contact the other party and con®rm that you are using the correct subaddress/

 

password.

 

 

COMMUNICATING PLEASE

You tried to use direct sending while the fax was sending another document. Wait

WAIT

until the transmission is ®nished, then try again.

 

 

DOCUMENT TOO LONG

The document is longer than 1 meter. Cut the document into smaller sheets. Reduce

 

them on a copy machine if necessary. Then paste them on standard letter or A4-size

 

sheets for scanning.

 

 

HANG UP PHONE

The transaction has completed but the handset is not sitting completely on its

 

cradle. Make sure the handset is sitting completely on its cradle.

 

 

MEMORY FULL

The memory is full. If the document has been received in the memory, print the

 

document. (Q8-2)

 

 

 

If documents have been received in con®dential mailboxes, print them. (Q10-7)

 

 

 

If documents have been received in memory boxes, print them. (Q8-23)

 

Check the content of the memory and if there are documents in the memory that

 

you do not need, delete them from the memory. (Q8-8)

 

 

 

If you tried to send a document with ªSUPER FINEº or ªTEXT/PHOTOº, try

 

sending by direct sending, or set to ªFINEº or ªTEXTº and send by memory

 

sending.

 

 

MEMORY FULL

The memory is full. Wait until the current document transmission has completed.

PLEASE WAIT

 

 

 

NO ANSWER

The other party did not answer. Start the procedure again from the beginning and

 

try again. If the connection fails again, make sure the other party is using a G3-

 

compatible fax machine.

 

 

Chapter 15

Maintenance & Frequently Asked Questions 15-27

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Canon FAX-L800 manual Communicating Please