3.Close the operation panel, re-attach the document tray and connect the power cord of the fax unit to the power source. (Q12-10)

Make sure that you do not drip ink on any other part of the fax, and do not ®ll the ink well so it over¯ows.

Error Code Table (listed by number)

Errors in reports are recorded as numbers because there is not enough space to print a detailed description of the error in the report. When errors are recorded in your reports, note the number and check it against the table below to learn more about what caused the error.

CODE

PROBLEM

SOLUTION

 

 

 

#001

A document may be jammed in the automatic

Remove the jammed document and try again.

 

document feeder (ADF).

(Q15-2)

 

 

 

#003

The document is longer than 1 meter.

Make a reduced copy of the document with a copy

 

 

machine and then send the copy, or cut the

 

 

document and paste it up on smaller sheets of paper.

 

 

(QB-2)

 

 

 

#005

The other party's fax did not respond within 35

Send the document again. Contact the other party

 

seconds.

and have them check their fax. You can try to send

 

 

the document manually. For an overseas call, add

 

 

pauses to the registered number.

 

 

 

 

The other party is not using a G3 fax.

Check with the other party and have them send or

 

 

receive the document using a G3 machine.

 

 

 

#008

You can not do polling sending.

Make sure the subaddress/passwords match the

 

 

settings on the other party's fax unit. If the other

 

 

party's fax is Canon fax and can set a polling ID,

 

 

request that they set the polling ID to 255 decimal or

 

 

1111 1111 binary.

 

 

 

#009

The paper cassette on your fax is out of paper.

Re-®ll the paper cassette and make sure the stack is

 

 

below the tabs. (Q2-22)

 

 

 

 

If the paper cassette still has paper in it, then the

Check all paper cassettes and make sure they are

 

paper cassette may not be installed correctly.

installed correctly.

 

 

 

 

Recording paper jammed.

Remove the jammed paper. (Q15-3)

 

 

 

#011

If you are polling a fax to receive a document, the

Contact the other party and request that the

 

other party has not set the document correctly on the

document be set correctly for polling on the other

 

other fax.

fax.

 

 

 

#012

The other fax has run out of paper and its memory is

Contact the other party and tell them to re-®ll their

 

full.

paper cassette.

 

 

 

15-24Maintenance & Frequently Asked Questions

Chapter 15

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Canon FAX-L800 manual Error Code Table listed by number, 15-24Maintenance & Frequently Asked Questions Chapter