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Canon FAX-L800 Removing Document Feed Jams, 15-2Maintenance & Frequently Asked Questions Chapter

Models: FAX-L800

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Removing Document Feed Jams

To prevent frequent jams during document scanning, always check the pages before you feed them into the fax. (Q6-2)

If a document is curled or wrinkled, make a copy of the original and scan the copy.

A message tells you when a document feed jam has occurred:

CHECK DOCUMENT

1.Press STOP.

2.Open the operation panel.

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3. Pull the document straight forward or backward to remove it.

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Always open the operation panel before you attempt to remove a jammed document.

15-2Maintenance & Frequently Asked Questions

Chapter 15

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Canon FAX-L800 manual Removing Document Feed Jams, 15-2Maintenance & Frequently Asked Questions Chapter

Contents

FAX-L800 Copyright PrefaceLaser Safety Label below is attached on the rear side of the faxContents Contents Chapter Vii Viii 14-1 Glossary Index Chapter Welcome Main Features Memory receiving when you run out of paper Delayed sendingDual access ECM send and receiveJBIG, Improved image data compression Expanded transaction featuresEconomical and quiet Chapter Setting Up How to Use This Guide TX/RX noWhere to Set Up the Fax Place the fax unit near a telephone line Space Around the Fax Power Requirements General Precautions Plug it in again. Always unplug before you move the faxCover or remove a paper cassette during printing Unpacking Have You Got Everything? 10Setting Up Chapter OptionsParts of the Fax Front ViewHandset option 12Setting Up ChapterRear View Removing the Spacers Inside the Fax Unit Removing the Shipping MaterialRemoving the Shipping Tape 14Setting Up Chapter Removing the Styrofoam Sheet from the ADFRemoving the Orange Lock Plate from the Front Paper Cassette 16Setting Up Chapter Removing the Protective SheetsInstalling the Toner Cartridge Assembling the Fax18Setting Up Chapter Shut the printer cover until you hear it lock Attaching Trays Connecting the Handset an option20Setting Up Chapter Connecting the Telephone Line 22Setting Up Chapter Connecting an Extension PhoneLoading Paper and Installing the Paper Cassettes Loading Paper in the Side Paper Cassette 24Setting Up Chapter Loading Paper in the Front Paper Cassette 26Setting Up Chapter Turning on the Power 28Setting Up Chapter Replace CartridgeCheck Printer Cover Supply REC. PaperChapter Getting Started Operation Buttons One-touch panels closed Energy SaverResolution Operation Buttons One-touch panels open OFFGeneral Guidelines for Registering Information Using the Menus and ButtonsUsing the Menus To Open a Menu and Select an Item Entering Names for Registration Numeric keypad Uppercase Lowercase NumberMenu Button Summary Table Buttons for registering informationButtons for registering information contd Checking and Setting the Telephone Line 10Getting Started ChapterRegistering Required Sender Information What is Sender Information? 12Getting Started ChapterRegistering the Sender Information 14Getting Started Chapter Data entry buttonsTONE/+ Display Press keypad buttons to enter To enter a spaceTo enter a symbol To enter a numberTo delete To make a correctionRegistering Sender Names Registering a Sender NameChanging or Erasing a Sender Name 18Getting Started ChapterUsing the Energy Saver Mode Turning the Energy Save Feature on20Getting Started Chapter Returning to the Full Power Mode 22Getting Started Chapter Setting Up and Using Speed Dialling Read This before Entering Telephone Numbers Entering Pauses for DiallingAdjusting the Length of a Pause Conrming a dial tone What is Speed Dialling? One-touch Speed DiallingSetting Up One-touch Speed Dialling Touch SPD Dial 10= To stop here and register another button To end the procedure and return to standbyTo perform the optional settings SET Time 10Setting Up and Using Speed Dialling Chapter RegistrationTX Type menu includes these items Regular TXPassword Confidential TXSubaddress Orig Relay TX12Setting Up and Using Speed Dialling Chapter Turn ECM off or on. Press SET Setting Up Coded Speed Dialling 14Setting Up and Using Speed Dialling ChapterCoded SPD Dial *012= To stop here and register another code To perform the optional setting16Setting Up and Using Speed Dialling Chapter Press the search buttons until you see the display below 18Setting Up and Using Speed Dialling Chapter Broadcast. Q9-9 20Setting Up and Using Speed Dialling Chapter Coded SPD Dial *013= Setting Up Group Dialling 22Setting Up and Using Speed Dialling ChapterTo register the group for a One-touch Speed Dialling button To register a One-touch Speed Dialling button24Setting Up and Using Speed Dialling Chapter To register a Coded Speed Dialling buttonSET 26Setting Up and Using Speed Dialling Chapter Using Speed DiallingUsing One-touch Speed Dialling SET Document Using Coded Speed Dialling 28Setting Up and Using Speed Dialling ChapterUsing Group Dialling 30Setting Up and Using Speed Dialling Chapter Using Directory Dialling 32Setting Up and Using Speed Dialling Chapter Using the Fax as a Copier Preparing the Document Setting the Document on the Fax Performing the Document Settings Making Copies With option cassetteCopy Side Cassette LGL Chapter Sending Documents Setting a Document for Sending Preparing the DocumentSetting the Document on the Fax Adjusting the Scanning Settings Fine Super FineSelecting a Sender Name Using Regular Dialling Cancelling Sending a Document Dialling Long Distance with Regular Dialling 10Sending Documents Chapter Overview of Sending Methods Memory Sending12Sending Documents Chapter Transaction numberOther partys fax number and name ECM transmission mode Transmission errorDirect Sending Successful completion14Sending Documents Chapter Manual Sending 16Sending Documents Chapter Re-dialling When the Line is BusyWhat is Automatic Redialling? To erase the document from the memory To cancel rediallingTo resend the document in the memory Setting Up Redialling 18Sending Documents Chapter02MIN Error & 1ST PG02TIMES Sequential Broadcasting to More Than One Location 20Sending Documents ChapterSending Documents at a Preset Time To cancel sequential broadcasting22Sending Documents Chapter Delayed TX Senders Name Canon DIV. #20 24Sending Documents Chapter Sending a Document with a Subaddress/ PasswordSubaddress/Password Sending with Speed Dialling Subaddress/Password Sending with the Operation Panel Buttons 26Sending Documents Chapter Press START/SCAN. The fax starts to scan the document 28Sending Documents Chapter Chapter Receiving Documents Setting the Automatic Receive Mode Messages Displayed When Receiving a DocumentReceiving Documents Automatically Receiving a transmissionECM reception mode Other partys fax numberOther partys name Successful receptionTurning on and Adjusting the Auto Switch Time Receive error messagesRX Settings ECM RX Receiving Documents Manually with the Optional Handset Receiving a Document Manually at the FaxReceiving a Document Manually with an Extension Telephone Changing the Remote Receive ID To change the ID call number ID Call #Hook 10Receiving Documents Chapter Cancelling Receiving a DocumentTo turn off remote receiving Before You Set Up Document Transfer Transferring DocumentsSetting Up the Fax for Document Transfer 12Receiving Documents ChapterTransfer Setup Summary OFF14Receiving Documents Chapter Transfer Setup Summary ContdEvery DAY Turning the Transfer Mode on and OFF Turning Transfer Mode onChanging the Transfer Settings 16Receiving Documents ChapterCancelling the Transfer Settings 18Receiving Documents Chapter Using the Memory Features When the Fax Displays Received in Memory Displaying the Transaction History Notation MeaningHoldng TransmPrinting a Memory List Press SET to start printing the memory listPrinting a Document in the Memory Re-sending a Document to the Same Destination Sending a Document in Memory to a Different Destination Erasing a Document from the Memory Deleting a Document with the Delete File Button Deleting a Document with the Memory Reference ButtonSetting Up and Using a Memory Box 10Using the Memory Features ChapterWhen You Create a Memory Box Before You Create Memory BoxesAccess Settings 12Using the Memory Features ChapterFeature Settings Creating a Memory Box14Using the Memory Features Chapter RX Password Memory Box Setup SummaryTX Password Auto Memory Box Setup Summary Contd16Using the Memory Features Chapter Transmit 18Using the Memory Features Chapter TX Start TimeEveryday Polling TXChanging the Memory Box Settings Not Transmit20Using the Memory Features Chapter Cancelling a Memory Box 22Using the Memory Features Chapter Sending a Document Stored in the Memory BoxPrinting a Document Received in a Memory Box How Your Registered Data Is Protected What Happens to Memory after a Power Failure24Using the Memory Features Chapter About the Backup Battery 26Using the Memory Features Chapter Chapter Using a Relay Network What is Relay Broadcasting? Setting Up and Using a Standard Relay UnitSetting Your Fax as a Relay Unit Relay Group Setup Summary Group Dial NameRelay Group Setup Summary Contd Correctly for speed dialling on your fax unitChanging the Relay Broadcast Settings Relay BcastDeleting the Relay Group Sending a Document to a Relay Unit for Relay Broadcasting Sending a Document to a Relay Unit with Speed Dialling 10Using a Relay Network Chapter Sending with the Relay Broadcast ButtonDial the number with directory dialling. Q4-31 12Using a Relay Network Chapter Using Condential Mailboxes Setting Up and Using the Standard Mailbox Features Creating a MailboxPress SET Give the mailbox a number10-3 Give the mailbox an ITU-T subaddress Changing Mailbox Settings 10-5Cancelling a Mailbox Receiving a Condential Document 10-7Received in Mailbox Sending a Condential Document Sending a Condential Document with Speed Dialling10-10Using Condential Mailboxes Chapter CANON, INC 10-12Using Condential Mailboxes Chapter Setting Up and Using Polling Before You Use Polling Receiving 11-2Setting Up and Using Polling ChapterWhats Polling? Polling Other Fax Machines to Receive a Document 11-4Setting Up and Using Polling Chapter Polling to Receive at a Preset Time 11-6Setting Up and Using Polling Chapter Setup File 3.SELECT Locations To set preset polling for every day 11-8Setting Up and Using Polling ChapterTo set preset polling for selected days 11-10Setting Up and Using Polling Chapter Changing the Preset Polling Settings Cancelling Preset Polling 11-12Setting Up and Using Polling ChapterBefore You Can Be Polled to Send Setting Up Polling SendingSetting Up a Polling Box 11-14Setting Up and Using Polling Chapter File Name Canon Toky O 11-16Setting Up and Using Polling Chapter Scanning a Document into the Memory for Polling Sending 11-18Setting Up and Using Polling Chapter Changing the Polling Box Setup Cancelling a Polling Box 11-20Setting Up and Using Polling ChapterChapter Other Special Features Using the Telephone Tone Dialling on a Pulse Line Setting and Using the Program Button Program button Setup Summary Print ReportTo set up the scanning mode To set transmission report featureTo set up the Report button feature Setting Up and Using the Optional Stamp Feature Setting Up the Stamp FeatureTX Stamp Setup Summary Stamp ActionDirect & Memory TX Direct TXTurning the Stamp Feature ON/OFF How the Fax Operates with Default Settings 12-10Other Special Features ChapterRemote RX 12-12Other Special Features Chapter RX ReductionDate & Time 12-14Other Special Features Chapter Restricting Use of the Fax 13-2Restricting Use of the Fax Chapter Setting and Using the System Settings PasswordSetting the System Settings Password Changing or Cancelling the System Settings Password 13-4Restricting Use of the Fax Chapter Setting Operation Restrictions Restricting Fax Operation13-6Restricting Use of the Fax Chapter DAC Password 13-8Restricting Use of the Fax Chapter Operating the Fax with Restrictions on Sending a Document with Restrictions on13-10Restricting Use of the Fax Chapter Making a Copy with Restrictions on Turning Restrictions OFF and on 13-12Restricting Use of the Fax ChapterTo turn off restricted use of the telephone To Turn Off Restricted SendingTo Turn Off Restricted Printing Receiving Documents from Registered Senders Only 13-14Restricting Use of the Fax ChapterUsing Memory Lock Setting a Time and Password for Memory Lock13-16Restricting Use of the Fax Chapter Memory Lock Setup Summary MEM Lock PasswordOutput no Output YES13-18Restricting Use of the Fax Chapter Turning Memory Lock onTurning Memory Lock OFF and Printing Documents Chapter Restricting Use of the Fax 13-20Restricting Use of the Fax Chapter Printing Reports and Lists Printing the Speed Dialling Lists 14-2Printing Reports and Lists ChapterOne-Touch Speed Dial List Coded Speed Dial List14-4Printing Reports and Lists Chapter One-Touch Speed Dialling ListGroup Dial List Printing the User Data List Users Data ListPrinting the List of Sender Names Press SET After you press SET, the report starts printingSender Name List 14-6Printing Reports and Lists ChapterActivity Reports Printing the Activity Management Report14-8Printing Reports and Lists Chapter Activity Management ReportActivity Management Report TX/RX separate Error Report TX Setting and Using Activity ReportsDepartment Access Code Report Transmission TX Report 14-10Printing Reports and Lists ChapterTransmission TX Report with rst 14-12Printing Reports and Lists Chapter Error Report RXMulti-transaction Report Reception RX Report Condential Receive Report14-14Printing Reports and Lists Chapter Memory Box ReportRelay Broadcast Report Press SET to start printing the report Memory ListsCondential Mailbox List 14-16Printing Reports and Lists Chapter Document Memory ListReceived memory box list Memory Clear Report 14-18Printing Reports and Lists Chapter Chapter Maintenance & Frequently Asked Questions 15-2Maintenance & Frequently Asked Questions Chapter Removing Document Feed JamsRemoving Printer Feed Jams 15-4Maintenance & Frequently Asked Questions Chapter 100% 50% 0% 15-6Maintenance & Frequently Asked Questions Chapter Chapter Maintenance & Frequently Asked Questions 15-8Maintenance & Frequently Asked Questions Chapter Chapter Maintenance & Frequently Asked Questions 15-10Maintenance & Frequently Asked Questions Chapter Chapter Maintenance & Frequently Asked Questions 15-12Maintenance & Frequently Asked Questions Chapter Storing the Paper Supply Storing Recording PaperRecommended Paper 15-14Maintenance & Frequently Asked Questions Chapter Changing the Toner CartridgeTo dispose of the cartridge 15-16Maintenance & Frequently Asked Questions Chapter Storing Toner Cartridges Handling CartridgesPeriodic Cleaning Cleaning the Fax Unit15-18Maintenance & Frequently Asked Questions Chapter Storing CartridgesOpening and Closing the Operation Panel Opening the Operation Panel15-20Maintenance & Frequently Asked Questions Chapter Closing the Operation Panel Cleaning the Scanning Area 15-22Maintenance & Frequently Asked Questions ChapterRelling the Stamp Ink Compartment Option Error Code Table listed by number 15-24Maintenance & Frequently Asked Questions ChapterChapter Maintenance & Frequently Asked Questions 15-26Maintenance & Frequently Asked Questions Chapter List of LCD Display Messages Alphabetic ListCommunicating Please 15-28Maintenance & Frequently Asked Questions Chapter No CONFID. TXReceived in MEM. BOX Can not Send Documents Correctly? Questions and Answers15-30Maintenance & Frequently Asked Questions Chapter Is your document too light? Has the relay unit set up a relay group correctly?Has the other party set up a condential mailbox? Is your fax set up to relay documents? Is the Manual RX indicator on your operation panel on?15-32Maintenance & Frequently Asked Questions Chapter Can not Receive Documents Correctly?Are you polling without a subaddress/password? Are you polling with a subaddress or password?Did you press START/SCAN before you hung up the handset? Is your toner cartridge running low on toner?Having Other Problems? 15-34Maintenance & Frequently Asked Questions ChapterCan not Copy Documents? PHOTO?Password Reminder Recording the User Reminder Sheets15-36Maintenance & Frequently Asked Questions Chapter Department Access CodePreset Polling Condential Mailboxes Relay Broadcast GroupsPolling Boxes 15-38Maintenance & Frequently Asked Questions ChapterMemory Boxes Summary of Important Settings 16-2Summary of Important Settings Chapter Opening the Data Registration MenuSummary of User Data Settings User Settings 16-4Summary of Important Settings ChapterOutside Image Offhook Alarm 16-6Summary of Important Settings ChapterReport Settings Print Error only16-8Summary of Important Settings Chapter CONFID. RX ReportTX Send Settings ECM TX16-10Summary of Important Settings Chapter Auto RedialDirect & Memory TX RX Receive Settings 16-12Summary of Important Settings ChapterID Call # Printer Settings 16-14Summary of Important Settings ChapterAuto Selection 16-16Summary of Important Settings Chapter Toner Supply LOWFile Settings Setup File16-18Summary of Important Settings Chapter Relay TX GroupMemory BOX 16-20Summary of Important Settings Chapter Polling TXPolling BOX 16-22Summary of Important Settings Chapter Create a le to receive and transfer documentsSystem Settings 16-24Summary of Important Settings Chapter Restrictive CodesEvery DAY 16-26Summary of Important Settings Chapter ENGLISH, FRENCH, SPANISH, GERMAN, DutchITALIAN, SLOVENE, SWEDISH, Finnish PORTUGUISE, DANISH, NorwegianOFF 16-28Summary of Important Settings Chapter General Operation Copier Features Dial FeaturesNetworking Features Weight Telephone FeaturesPower Dimensions Specications Appendix a Document Thickness Document Media to AvoidSpecications for Paper Documents You Can Scan Maximum Document Size Minimum Document Size Document SizeScanning Area on the Document Printing Area Documents You Can Scan Appendix B ADF CCITT/ITU-T GlossaryDelayed transmission Density controlDestination label Dialling methodsFine Document trayECM Group dial Group numberUSE lamp JackMemory reception password Manual rediallingManual sending Memory boxPause PBX Relay broadcast Relay sendingRemote receiving ID Remote receptionResolution RX passwordRestricted reception Rotary pulseStandard Super FineTone TX password TTITTI Selector UHQGlossary Index Index Select DensityECM File Settings Index User Settings Preset PollingPrinter Settings Polling BOXRX page Footer Index Stamp TX Settings Offhook AlarmKEY Settings Scan ResolutionIndex