WorldCard
WorldCard duet 2 FAQ
Q:Why does it still indicate, on the bottom right of the WorldCard software, that WorldCard duet 2 is not connected after connecting with WorldCard duet 2?
A: Please check whether the main body and the base are properly connected.
Q:I have taken a picture of a business card the size of a normal business card. But why can I not see the entire card?
A: Please check if the opened flexible ring has been pulled by the arrow pointer.
Q:Is there any relation between the angle of the business card and the outcome of recognition?
A: Yes. Place the business card parallel to the lens for the best recognition results.
Q:I use a desk light to directly illuminate business cards for shooting in a dark place. Will the image of the business cards be sharper?
A:WorldCard duet 2 will automatically balance exposure, brightness and contrast. Direct lighting from a desk light will cause a contrary result. The best way is to have the shoot- ing environment evenly lighted, such as positioning the desk light about 40 cm (about 16 inches) above WorldCard duet 2 and wait to shoot after the completion of automatic balance.
Q: How do I take pictures of vertical business cards in portrait orientation?
A:Place the business cards in a horizontal orientation, the same as normal business cards. Worldcard will automatically reorient and recognize the information on the cards after shooting.
