Canon FAX-L800 manual Can not Receive Documents Correctly?, Is your fax set up to relay documents?

JCan not relay a document from another fax?

Does the other fax unit support subaddress/password transactions?

If the other party's fax does not support subaddress/password transactions, you can not relay documents.

Make sure you have both registered the same ITU-T subaddress/password. (Q9-2)

Is your fax set up to relay documents?

Make sure your fax is set up properly to relay documents. The relay feature must be turned on. (Q9-3)

Does the other party's fax support ITU-T subaddresses and passwords? Contact the other party and con®rm that they called you with the correct subaddress/password.

Are the originator's subaddress/password correct?

The originator must send you the document with the correct ITU-T subaddress/password.

The ITU-T password setting is optional. However, if you set a password on your relay TX group then the originator must send a password. Otherwise, your fax will not receive the document for relay broadcasting. (Q9-3)

Check the relay TX group and determine if it has been set to check the identity of the originator before it receives the document for a relay broadcast. (Q9-6)

JOther party can not poll and receive your document?

Does the other party's fax support ITU-T subaddress/password sending?

If the other party's fax does not support ITU-T subaddress/password, you have to make a polling box #00 for the other party and scan the document without subaddress/password. (Q11-13) If the other party's fax is a Canon fax and can set a polling ID, ask them to set the polling ID for 255 decimal or 1111 1111 binary.

Can not Receive Documents Correctly?

JCan not receive documents automatically?

Is the MANUAL RX indicator on your operation panel on?

If this indicator is on, press the button below MANUAL RX to turn it off. (Q7-2)

15-32Maintenance & Frequently Asked Questions Chapter 15