CODE

PROBLEM

SOLUTION

 

 

 

#018

The other fax does not answer, even after several

Wait a few minutes and try again. If you still can not

 

redialling attempts, or the other fax was busy and

send the document, contact the other party and

 

unable to respond within 35 seconds.

con®rm that the other fax has been turned on. If the

 

 

other fax is busy, try sending your document at a

 

 

later time. When you send documents long distance,

 

 

open both One-touch Speed Dialling panels and

 

 

press PAUSE after dialling. (Q6-9)

#021

You can not be polling receiving.

Make sure the subaddress/passwords match the

 

 

settings on the other party's fax unit. If the other

 

 

party's fax is a Canon fax and can set a polling ID,

 

 

request that they set the polling ID to 255 decimal or

 

 

1111 1111 binary.

 

 

 

#022

The settings for the One-touch or Coded Speed

Correct the One-touch or Coded Speed dial

 

dialling buttons you are using to dial the other party

registration settings. (Q4-6, 4-14)

 

have been deleted.

 

 

 

 

#025

During registration of the number for One-touch or

Open the optional settings for One-touch or Coded

 

Coded Speed Dialling, you registered the number for

Speed Dialling and make sure that you have entered

 

con®dential or relay sending but you omitted the

a subaddress and password (if required) for the

 

subaddress.

telephone number. (Q4-6, 4-14)

 

 

 

 

After setting up relay sending or con®dential sending,

Open the settings for One-touch or Coded Speed

 

the settings for One-touch or Coded Speed dialling

Dialling and make sure the settings have not been

 

may have been changed.

changed. (Q4-6, 4-14)

 

 

 

#033

You have attempted to send a con®dential document

Send the document without con®dential settings, or

 

to a fax unit that does not support the use of ITU-T

send the document to a fax that supports the use of

 

subaddresses.

ITU-T subaddresses.

 

 

 

#034

You sent a con®dential document to another fax unit

Contact the other party and con®rm the settings on

 

but it was rejected.

the other party's con®dential mailbox.

 

 

 

#035

You have attempted to relay a document to a fax unit

Send the document by regular transmission.

 

that does not support the use of ITU-T subaddresses.

 

 

 

 

#036

You have attempted to relay a document to a fax unit

Contact the other party and con®rm that their relay

 

but it was rejected.

settings match the relay settings on your fax unit.

 

 

 

#037

The memory in your fax is full and can not store a

Before you try to to clear the memory, you may

 

document for sending or receiving.

want to print a memory list for reference. (Q8-4)

 

 

If there are documents in the memory that you do

 

 

not need, erase those documents from the memory.

 

 

(Q8-8)

#059

The number you had dialled did not match with the

Call the other party and ask the other party to

 

registered number on the other party's fax. The

register the number or to correct the number. Or, set

 

number is not registered on the other party's fax or

PHONE NO. CHECK of the system setting to OFF

 

the number registered on the other party's fax is not

on your fax. (Q16-26)

 

correct.

 

 

 

 

Chapter 15

Maintenance & Frequently Asked Questions 15-25

Page 295
Image 295
Canon FAX-L800 manual Chapter Maintenance & Frequently Asked Questions