Canon FAX-L800 manual Did you press START/SCAN before you hung up the handset?

JCan not receive manually?

Is there a document set in the automatic document feeder (ADF)?

You can not receive with a document set in the automatic document feeder (ADF). Remove the document and try again. (Q15-2)

Did you press START/SCAN before you hung up the handset?

When you hear a high pitched tone, press START/SCAN before you hang up the handset. Review the procedure for manual receiving with the optional handset kit installed on the fax. (Q7-7)

JAre the documents you receive of poor quality?

Is your toner cartridge running low on toner?

Remove your toner cartridge and rotate it 5 or 6 times to evenly distribute the remaining toner and try again. If this does not solve the problem, you should change the toner cartridge. (Q15-14)

Is the other fax functioning properly?

The sending fax usually determines image quality. Try copying a document on your own fax. If the copy is clean then the other fax has a problem. Call the other party and ask them to clean the scanning glass on the other fax.

JCan not receive a con®dential document in your con®dential mailbox?

Does the other party's fax support subaddress/password transactions?

If the other party's fax does not support subaddress/password transactions, you can not receive con®dential documents.

Make sure the other party knows the correct subaddress/password for your con®dential mailbox.

JCan not poll another fax and receive its document?

Are you polling without a subaddress/password?

If the other party's fax is a Canon fax and can set a polling ID, ask them to set the polling ID for 255 decimal or 1111 1111 binary.

Are you polling with a subaddress or password?

Contact the other party and con®rm that their fax supports receiving a polling request with a subaddress or password.

If the other party's fax supports subaddress/password polling, con®rm that you are using the correct subaddress and password.

If the other party's fax does not support subaddress/password polling, call the other party without subaddress/password. (Q11-3)

Chapter 15 Maintenance & Frequently Asked Questions 15-33