Questions and Answers | Canon FAX-L800 manual

Questions and Answers

Can not Send Documents Correctly?

JCan not send after dialling?

Is the document set in the automatic document feeder (ADF) correctly? Remove the document and set it correctly. (Q6-2,15-2)

Is the number dialling correctly?

Check the number registered for the speed dialling button and make sure it is correct. You may want to print a list of all registered speed dialling buttons. (Q14-2) If you do not have time to check and correct the registration immediately, use regular dialling. (Q6-7)

Is the other fax out of paper?

Call the other party and make sure their fax is supplied with paper.

Are the rollers dirty?

Clean the rollers. (Q15-22)

JDoes memory ®ll up immediately when you try to send?

Are the document mode settings on?

The FINE, SUPER FINE, or TEXT/PHOTO settings can use large amounts of memory when scanning certain types of documents. Use direct sending. (Q6-13)

JAre documents streaked with lines after they print on the other fax?

Is the scanning glass on your fax clean?

Copy a document on your fax and see if the copy is streaked or dirty. If the print is streaked, clean the scanning glass. (Q15-22)

JAre your documents printing at a reduced size on the other fax?

Are the document feed guides set properly when you scan documents for sending?

Make sure the document feed guides are snug against the side of the document you scan for sending. (Q6-3)

JAre the documents you send too light?

Is the LIGHTER indicator on your operation panel on?

Press the CONTRAST button until STANDARD or DARKER is selected. (Q6-4)

15-30Maintenance & Frequently Asked Questions

Chapter 15

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Canon FAX-L800 manual Questions and Answers, Can not Send Documents Correctly?

Contents

FAX-L800 Copyright Preface Laser Safety Label below is attached on the rear side of the fax Contents Contents Chapter Vii Viii 14-1 Glossary Index Chapter Welcome Main Features Memory receiving when you run out of paper Delayed sendingDual access ECM send and receive Expanded transaction features Economical and quietJBIG, Improved image data compression Chapter Setting Up How to Use This Guide TX/RX no Where to Set Up the Fax Place the fax unit near a telephone line Space Around the Fax Power Requirements General Precautions Plug it in again. Always unplug before you move the fax Cover or remove a paper cassette during printing Unpacking Have You Got Everything? 10Setting Up Chapter Options Parts of the Fax Front View 12Setting Up Chapter Rear ViewHandset option Removing the Shipping Material Removing the Shipping TapeRemoving the Spacers Inside the Fax Unit 14Setting Up Chapter Removing the Styrofoam Sheet from the ADF Removing the Orange Lock Plate from the Front Paper Cassette 16Setting Up Chapter Removing the Protective Sheets Installing the Toner Cartridge Assembling the Fax 18Setting Up Chapter Shut the printer cover until you hear it lock Connecting the Handset an option 20Setting Up ChapterAttaching Trays Connecting the Telephone Line Connecting an Extension Phone Loading Paper and Installing the Paper Cassettes22Setting Up Chapter Loading Paper in the Side Paper Cassette 24Setting Up Chapter Loading Paper in the Front Paper Cassette 26Setting Up Chapter Turning on the Power 28Setting Up Chapter Replace CartridgeCheck Printer Cover Supply REC. Paper Chapter Getting Started Operation Buttons One-touch panels closed Energy Saver Resolution Operation Buttons One-touch panels open OFF Using the Menus and Buttons Using the MenusGeneral Guidelines for Registering Information To Open a Menu and Select an Item Entering Names for Registration Numeric keypad Uppercase Lowercase Number Menu Button Summary Table Buttons for registering information Buttons for registering information contd Checking and Setting the Telephone Line 10Getting Started Chapter Registering Required Sender Information What is Sender Information? 12Getting Started Chapter Registering the Sender Information Data entry buttons TONE/+14Getting Started Chapter Display Press keypad buttons to enter To enter a space To enter a symbol To enter a numberTo delete To make a correction Registering Sender Names Registering a Sender Name Changing or Erasing a Sender Name 18Getting Started Chapter Using the Energy Saver Mode Turning the Energy Save Feature on 20Getting Started Chapter Returning to the Full Power Mode 22Getting Started Chapter Setting Up and Using Speed Dialling Read This before Entering Telephone Numbers Entering Pauses for Dialling Adjusting the Length of a Pause Conrming a dial tone What is Speed Dialling? One-touch Speed Dialling Setting Up One-touch Speed Dialling Touch SPD Dial 10= To end the procedure and return to standby To perform the optional settingsTo stop here and register another button SET Time 10Setting Up and Using Speed Dialling Chapter RegistrationTX Type menu includes these items Regular TX Password Confidential TXSubaddress Orig Relay TX 12Setting Up and Using Speed Dialling Chapter Turn ECM off or on. Press SET Setting Up Coded Speed Dialling 14Setting Up and Using Speed Dialling Chapter Coded SPD Dial *012= To perform the optional setting 16Setting Up and Using Speed Dialling ChapterTo stop here and register another code Press the search buttons until you see the display below 18Setting Up and Using Speed Dialling Chapter Broadcast. Q9-9 20Setting Up and Using Speed Dialling Chapter Coded SPD Dial *013= Setting Up Group Dialling 22Setting Up and Using Speed Dialling Chapter To register the group for a One-touch Speed Dialling button To register a One-touch Speed Dialling button 24Setting Up and Using Speed Dialling Chapter To register a Coded Speed Dialling button SET Using Speed Dialling Using One-touch Speed Dialling26Setting Up and Using Speed Dialling Chapter SET Document Using Coded Speed Dialling 28Setting Up and Using Speed Dialling Chapter Using Group Dialling 30Setting Up and Using Speed Dialling Chapter Using Directory Dialling 32Setting Up and Using Speed Dialling Chapter Using the Fax as a Copier Preparing the Document Setting the Document on the Fax Performing the Document Settings Making Copies With option cassette Copy Side Cassette LGL Chapter Sending Documents Setting a Document for Sending Preparing the Document Setting the Document on the Fax Adjusting the Scanning Settings Fine Super Fine Selecting a Sender Name Using Regular Dialling Cancelling Sending a Document Dialling Long Distance with Regular Dialling 10Sending Documents Chapter Overview of Sending Methods Memory Sending Transaction number Other partys fax number and name12Sending Documents Chapter ECM transmission mode Transmission errorDirect Sending Successful completion 14Sending Documents Chapter Manual Sending Re-dialling When the Line is Busy What is Automatic Redialling?16Sending Documents Chapter To cancel redialling To resend the document in the memoryTo erase the document from the memory Setting Up Redialling 18Sending Documents Chapter Error & 1ST PG 02TIMES02MIN Sequential Broadcasting to More Than One Location 20Sending Documents Chapter Sending Documents at a Preset Time To cancel sequential broadcasting 22Sending Documents Chapter Delayed TX Senders Name Canon DIV. #20 Sending a Document with a Subaddress/ Password Subaddress/Password Sending with Speed Dialling24Sending Documents Chapter Subaddress/Password Sending with the Operation Panel Buttons 26Sending Documents Chapter Press START/SCAN. The fax starts to scan the document 28Sending Documents Chapter Chapter Receiving Documents Setting the Automatic Receive Mode Messages Displayed When Receiving a DocumentReceiving Documents Automatically Receiving a transmission ECM reception mode Other partys fax numberOther partys name Successful reception Turning on and Adjusting the Auto Switch Time Receive error messages RX Settings ECM RX Receiving Documents Manually with the Optional Handset Receiving a Document Manually at the Fax Receiving a Document Manually with an Extension Telephone Changing the Remote Receive ID ID Call # HookTo change the ID call number Cancelling Receiving a Document To turn off remote receiving10Receiving Documents Chapter Before You Set Up Document Transfer Transferring Documents Setting Up the Fax for Document Transfer 12Receiving Documents Chapter Transfer Setup Summary OFF Transfer Setup Summary Contd Every DAY14Receiving Documents Chapter Turning the Transfer Mode on and OFF Turning Transfer Mode on Changing the Transfer Settings 16Receiving Documents Chapter Cancelling the Transfer Settings 18Receiving Documents Chapter Using the Memory Features When the Fax Displays Received in Memory Displaying the Transaction History Notation MeaningHoldng Transm Printing a Memory List Press SET to start printing the memory list Printing a Document in the Memory Re-sending a Document to the Same Destination Sending a Document in Memory to a Different Destination Erasing a Document from the Memory Deleting a Document with the Delete File Button Deleting a Document with the Memory Reference Button Setting Up and Using a Memory Box 10Using the Memory Features Chapter When You Create a Memory Box Before You Create Memory Boxes Access Settings 12Using the Memory Features Chapter Feature Settings Creating a Memory Box 14Using the Memory Features Chapter Memory Box Setup Summary TX PasswordRX Password Memory Box Setup Summary Contd 16Using the Memory Features ChapterAuto Transmit 18Using the Memory Features Chapter TX Start TimeEveryday Polling TX Changing the Memory Box Settings Not Transmit 20Using the Memory Features Chapter Cancelling a Memory Box 22Using the Memory Features Chapter Sending a Document Stored in the Memory Box Printing a Document Received in a Memory Box What Happens to Memory after a Power Failure 24Using the Memory Features ChapterHow Your Registered Data Is Protected About the Backup Battery 26Using the Memory Features Chapter Chapter Using a Relay Network What is Relay Broadcasting? Setting Up and Using a Standard Relay Unit Setting Your Fax as a Relay Unit Relay Group Setup Summary Group Dial Name Relay Group Setup Summary Contd Correctly for speed dialling on your fax unit Changing the Relay Broadcast Settings Relay Bcast Deleting the Relay Group Sending a Document to a Relay Unit for Relay Broadcasting Sending a Document to a Relay Unit with Speed Dialling 10Using a Relay Network Chapter Sending with the Relay Broadcast Button Dial the number with directory dialling. Q4-31 12Using a Relay Network Chapter Using Condential Mailboxes Setting Up and Using the Standard Mailbox Features Creating a MailboxPress SET Give the mailbox a number 10-3 Give the mailbox an ITU-T subaddress Changing Mailbox Settings 10-5 Cancelling a Mailbox Receiving a Condential Document 10-7 Received in Mailbox Sending a Condential Document Sending a Condential Document with Speed Dialling 10-10Using Condential Mailboxes Chapter CANON, INC 10-12Using Condential Mailboxes Chapter Setting Up and Using Polling 11-2Setting Up and Using Polling Chapter Whats Polling?Before You Use Polling Receiving Polling Other Fax Machines to Receive a Document 11-4Setting Up and Using Polling Chapter Polling to Receive at a Preset Time 11-6Setting Up and Using Polling Chapter Setup File 3.SELECT Locations To set preset polling for every day 11-8Setting Up and Using Polling Chapter To set preset polling for selected days 11-10Setting Up and Using Polling Chapter Changing the Preset Polling Settings Cancelling Preset Polling 11-12Setting Up and Using Polling Chapter Setting Up Polling Sending Setting Up a Polling BoxBefore You Can Be Polled to Send 11-14Setting Up and Using Polling Chapter File Name Canon Toky O 11-16Setting Up and Using Polling Chapter Scanning a Document into the Memory for Polling Sending 11-18Setting Up and Using Polling Chapter Changing the Polling Box Setup Cancelling a Polling Box 11-20Setting Up and Using Polling Chapter Chapter Other Special Features Using the Telephone Tone Dialling on a Pulse Line Setting and Using the Program Button Program button Setup Summary Print Report To set transmission report feature To set up the Report button featureTo set up the scanning mode Setting Up and Using the Optional Stamp Feature Setting Up the Stamp Feature TX Stamp Setup Summary Stamp ActionDirect & Memory TX Direct TX Turning the Stamp Feature ON/OFF How the Fax Operates with Default Settings 12-10Other Special Features Chapter Remote RX 12-12Other Special Features Chapter RX Reduction Date & Time 12-14Other Special Features Chapter Restricting Use of the Fax Setting and Using the System Settings Password Setting the System Settings Password13-2Restricting Use of the Fax Chapter Changing or Cancelling the System Settings Password 13-4Restricting Use of the Fax Chapter Setting Operation Restrictions Restricting Fax Operation 13-6Restricting Use of the Fax Chapter DAC Password 13-8Restricting Use of the Fax Chapter Operating the Fax with Restrictions on Sending a Document with Restrictions on 13-10Restricting Use of the Fax Chapter Making a Copy with Restrictions on Turning Restrictions OFF and on 13-12Restricting Use of the Fax Chapter To Turn Off Restricted Sending To Turn Off Restricted PrintingTo turn off restricted use of the telephone Receiving Documents from Registered Senders Only 13-14Restricting Use of the Fax Chapter Using Memory Lock Setting a Time and Password for Memory Lock 13-16Restricting Use of the Fax Chapter Memory Lock Setup Summary MEM Lock PasswordOutput no Output YES Turning Memory Lock on Turning Memory Lock OFF and Printing Documents13-18Restricting Use of the Fax Chapter Chapter Restricting Use of the Fax 13-20Restricting Use of the Fax Chapter Printing Reports and Lists Printing the Speed Dialling Lists 14-2Printing Reports and Lists Chapter One-Touch Speed Dial List Coded Speed Dial List One-Touch Speed Dialling List Group Dial List14-4Printing Reports and Lists Chapter Printing the User Data List Users Data List Printing the List of Sender Names Press SET After you press SET, the report starts printingSender Name List 14-6Printing Reports and Lists Chapter Activity Reports Printing the Activity Management Report Activity Management Report Activity Management Report TX/RX separate14-8Printing Reports and Lists Chapter Setting and Using Activity Reports Department Access Code ReportError Report TX Transmission TX Report 14-10Printing Reports and Lists Chapter Transmission TX Report with rst Error Report RX Multi-transaction Report14-12Printing Reports and Lists Chapter Reception RX Report Condential Receive Report Memory Box Report Relay Broadcast Report14-14Printing Reports and Lists Chapter Memory Lists Condential Mailbox ListPress SET to start printing the report Document Memory List Received memory box list14-16Printing Reports and Lists Chapter Memory Clear Report 14-18Printing Reports and Lists Chapter Chapter Maintenance & Frequently Asked Questions 15-2Maintenance & Frequently Asked Questions Chapter Removing Document Feed Jams Removing Printer Feed Jams 15-4Maintenance & Frequently Asked Questions Chapter 100% 50% 0% 15-6Maintenance & Frequently Asked Questions Chapter Chapter Maintenance & Frequently Asked Questions 15-8Maintenance & Frequently Asked Questions Chapter Chapter Maintenance & Frequently Asked Questions 15-10Maintenance & Frequently Asked Questions Chapter Chapter Maintenance & Frequently Asked Questions 15-12Maintenance & Frequently Asked Questions Chapter Storing Recording Paper Recommended PaperStoring the Paper Supply 15-14Maintenance & Frequently Asked Questions Chapter Changing the Toner Cartridge To dispose of the cartridge 15-16Maintenance & Frequently Asked Questions Chapter Storing Toner Cartridges Handling Cartridges Periodic Cleaning Cleaning the Fax Unit15-18Maintenance & Frequently Asked Questions Chapter Storing Cartridges Opening and Closing the Operation Panel Opening the Operation Panel 15-20Maintenance & Frequently Asked Questions Chapter Closing the Operation Panel Cleaning the Scanning Area 15-22Maintenance & Frequently Asked Questions Chapter Relling the Stamp Ink Compartment Option Error Code Table listed by number 15-24Maintenance & Frequently Asked Questions Chapter Chapter Maintenance & Frequently Asked Questions 15-26Maintenance & Frequently Asked Questions Chapter List of LCD Display Messages Alphabetic List Communicating Please 15-28Maintenance & Frequently Asked Questions Chapter No CONFID. TX Received in MEM. BOX Questions and Answers 15-30Maintenance & Frequently Asked Questions ChapterCan not Send Documents Correctly? Has the relay unit set up a relay group correctly? Has the other party set up a condential mailbox?Is your document too light? Is your fax set up to relay documents? Is the Manual RX indicator on your operation panel on?15-32Maintenance & Frequently Asked Questions Chapter Can not Receive Documents Correctly? Are you polling without a subaddress/password? Are you polling with a subaddress or password?Did you press START/SCAN before you hung up the handset? Is your toner cartridge running low on toner? Having Other Problems? 15-34Maintenance & Frequently Asked Questions ChapterCan not Copy Documents? PHOTO? Password Reminder Recording the User Reminder Sheets Department Access Code Preset Polling15-36Maintenance & Frequently Asked Questions Chapter Condential Mailboxes Relay Broadcast Groups 15-38Maintenance & Frequently Asked Questions Chapter Memory BoxesPolling Boxes Summary of Important Settings 16-2Summary of Important Settings Chapter Opening the Data Registration Menu Summary of User Data Settings User Settings 16-4Summary of Important Settings Chapter Outside Image Offhook Alarm 16-6Summary of Important Settings Chapter Report Settings Print Error only 16-8Summary of Important Settings Chapter CONFID. RX Report TX Send Settings ECM TX 16-10Summary of Important Settings Chapter Auto Redial Direct & Memory TX RX Receive Settings 16-12Summary of Important Settings Chapter ID Call # Printer Settings 16-14Summary of Important Settings Chapter Auto Selection 16-16Summary of Important Settings Chapter Toner Supply LOW File Settings Setup File 16-18Summary of Important Settings Chapter Relay TX Group Memory BOX 16-20Summary of Important Settings Chapter Polling TX Polling BOX 16-22Summary of Important Settings Chapter Create a le to receive and transfer documents System Settings 16-24Summary of Important Settings Chapter Restrictive Codes Every DAY 16-26Summary of Important Settings Chapter ENGLISH, FRENCH, SPANISH, GERMAN, DutchITALIAN, SLOVENE, SWEDISH, Finnish PORTUGUISE, DANISH, Norwegian OFF 16-28Summary of Important Settings Chapter General Operation Dial Features Networking FeaturesCopier Features Telephone Features PowerWeight Dimensions Specications Appendix a Document Media to Avoid Specications for Paper Documents You Can ScanDocument Thickness Document Size Scanning Area on the DocumentMaximum Document Size Minimum Document Size Printing Area Documents You Can Scan Appendix B ADF CCITT/ITU-T Glossary Delayed transmission Density controlDestination label Dialling methods Document tray ECMFine Group dial Group numberUSE lamp Jack Memory reception password Manual rediallingManual sending Memory box Pause PBX Relay broadcast Relay sendingRemote receiving ID Remote reception Resolution RX passwordRestricted reception Rotary pulse Standard Super Fine Tone TX password TTITTI Selector UHQ Glossary Index Select Density ECMIndex File Settings Index User Settings Preset PollingPrinter Settings Polling BOX RX page Footer Index Stamp TX Settings Offhook AlarmKEY Settings Scan Resolution Index