7 Troubleshooting & FAQs

7.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is white blinking)

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

The Energy Saving feature may be activated

Screen says

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

AUTO button doesn't function

The auto function is applicable only in VGA- Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks

Do not perform any troubleshooting steps

Disconnect the monitor from mains power source immediately for safety

Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

Adjust the image position using the “Auto” function in OSD Main Controls.

Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Philips 235B2, 235BL2 Troubleshooting, No Picture Power LED not lit, No Picture Power LED is white blinking, Screen says

235B2, 235BL2 specifications

The Philips 235BL2 and 235B2 monitors are designed to deliver exceptional visual performance while incorporating a range of features that cater to both professional and personal use. These monitors exemplify the fusion of advanced technology and user-friendly design, making them ideal for a variety of applications.

One of the standout features of the Philips 235BL2 and 235B2 is their high-definition display. With a 23-inch screen size and a resolution of 1920 x 1080 pixels, these monitors provide stunning clarity and vibrant colors. The full HD display ensures that every detail is captured, making it perfect for watching movies, editing photos, or working on intricate projects. Additionally, the use of an IPS panel allows for wider viewing angles, ensuring consistent color reproduction from multiple positions, which is particularly beneficial in collaborative work environments.

Both models also feature Philips' SmartContrast technology, which enhances the visual experience by providing dynamic contrast ratios. This technology automatically adjusts the contrast based on the displayed content, resulting in deeper blacks and brighter whites. Whether you are watching a video or working on a detailed design, this feature enhances the overall visual quality.

The design of the Philips 235BL2 and 235B2 also prioritizes user comfort. They come equipped with ergonomic features such as height adjustment, tilt, and swivel capabilities. This adaptability allows users to customize their workspace for maximum comfort, reducing strain during prolonged use. Moreover, both monitors are equipped with LowBlue Mode and Flicker-Free technology to help minimize eye fatigue. LowBlue Mode reduces harmful blue light emissions, while Flicker-Free technology eliminates screen flicker, making these monitors ideal for extended use.

Furthermore, connectivity options are plentiful with these models. They feature multiple ports, including HDMI, VGA, and DVI, allowing for easy connection to various devices, whether they are laptops, desktops, or gaming consoles. This versatility ensures seamless integration into any setup, facilitating a smooth user experience.

In summary, the Philips 235BL2 and 235B2 monitors combine exceptional visual performance with ergonomic comfort and versatile connectivity options. With cutting-edge technologies like SmartContrast and an IPS display, these monitors enhance any workspace or entertainment setup, making them a valuable addition for both professionals and casual users alike.