42 EN
This section describes commonly encountered
issues and accompanying solutions.
General TV issues
The TV does not switch on:
Disconnect the power cab le from the •
power outlet. Wait for one mi nute then
reconnect it.
Check that the power cable is s ecurely •
connected.
The remote control is not working properly:
Check that the remote contr ol are •
correctly inser ted according to the +/-
orientation.
Replace the remote control b atteries if •
they are at or weak.
Clean the remote control a nd TV sensor •
lens.
The standby light on the TV blinks red:
Disconnect the power cab le from the •
power outlet. Wait until t he TV cools
down before reconnect ing the power
cable. If the blinking r eoccurs, contact
Philips Consumer Care .
You forgot the code to unlock the TV lock
feature
Enter ‘8888’. •
The TV menu is in the wrong language.
Change the TV menu to your pr eferred •
language.
When turning the TV on/off to standby, you
hear a creaking sound from the TV chassis:
No action is required . The creaking sound •
is normal expansion and co ntraction of
the TV as it cools down and w arms up.
This does not impact per formance.
When TV start-up time is slow:
Select •[Fast] mode in [Low power
standby] men u.
TV channel issues
Previously installed channels do not appear in
the channel list:
Check that the correc t channel list is •
selected.
No digital channels were found during the
installation:
Check that the TV suppor ts DVB-T or •
DVB-C in your countr y. See the listed
countries on the back of the T V.
Picture issues
The TV is on, but there is no picture:
Check that the antenna is pr operly •
connected to the TV.
Check that the correc t device is selected as •
the TV source.
There is sound but no picture:
Check that the picture s ettings are corre ctly •
set.
There is poor TV reception from an antenna
connection:
Check that the antenna is pr operly •
connected to the TV.
Loudspeakers, unea rthed audio device s, •
neon lights, high build ings and other large
objects can inuence r eception quality.
If possible, try to imp rove the reception
quality by changing the an tenna direction or
moving devices away from the T V.
If reception on only one chan nel is poor, •
ne tune this channel.
There is poor picture quality from connected
devices:
Check that the devices are con nected •
properly.
Check that the picture s ettings are corre ctly •
set.
The TV did not save your picture settings:
• Check that the TV location is set t o the
home setting. This mode of fers you the
exibility to change and s ave settings.
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