6.2TV and remote control

The TV does not switch on

Switch the TV off and on again with the switch on the bottom of the TV.

Check the power cable connection.

Try using the keys on the TV to switch on.

The TV does not switch on from standby

Check that the batteries of the remote control are not empty or weak. Check their + / - orientation.

Try using the keys on the TV to switch on.

The TV does not respond to the remote control

Check that the batteries of the remote control are not empty or weak. Check their + / - orientation.

Clean the remote control and TV sensor lens.

During start-up, which can take up to two minutes with connected devices, the TV and some external devices do not immediately respond to commands from the remote control. The device is functioning normally and is not broken.

The TV switches off and the red light blinks

Switch the TV off and on again with the switch at the bottom of the TV. Check if there is enough space for ventilation. Wait until the TV has cooled down.

If the TV does not restart from standby and the blinking occurs again, call Consumer Care.

You forgot your code to unlock Child lock?

Read Help > More on … > Locks and timers > Child lock.

Troubleshooting / TV and remote control

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Philips 37PFL860SH, 32PFL860sH, 52PFL860SH, 40PFL860SH, 46PFL860SH manual TV and remote control