HDMI connection issues
There are problems with HDMI devices:
•• Note that HDCP
•• If the TV does not recognize the HDMI device and no picture is displayed, try switching the source from one device to another and back again.
•• If there are intermittent sound disruptions, check that output settings from the HDMI device are correct.
•• If you use an
You cannot use EasyLink features:
•• Check that your HDMI devices are
If a HDMI
•• This behavior is normal when a HDMI
USB connection issues
USB device content is not displayed:
•• Check that the USB storage device is set to ‘Mass Storage Class’ compliant, as described in the storage device’s documentation.
•• Check that the USB storage device is compatible with the TV.
•• Check that the audio and picture file formats are supported by the TV.
Audio and picture files do not play or display smoothly
•• The transfer performance of the USB storage device may limit the data transfer rate to the TV, causing poor playback.
Computer connection issues
The computer display on the TV is not stable:
•• Check that your PC uses the supported resolution and refresh rate.
•• Set the TV picture format to unscaled.
Contact us
If you cannot resolve your problem, refer to the FAQs for this TV at www.philips.com/ support.
If the problem remains unresolved, contact Philips Consumer Care in your country as listed in this user manual.
Warning
•• Do not attempt to repair the TV yourself. This may cause severe injury, irreparable damage to your TV or void your warranty.
Note
•• Make a note of your TV model and serial number before you contact Philips. These numbers are printed on the back of the TV and on the packaging.
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