9 Troubleshooting
This section describes commonly encountered issues and accompanying solutions.
GeneralTV issues
TheTV does not switch on:
•Disconnect the power cable from the power outlet. Wait for one minute then reconnect it.
•Check that the power cable is securely connected.
The remote control is not working properly:
•Check that the remote control batteries are correctly inserted according to the +/- orientation.
•Replace the remote control batteries if they are at or weak.
•Clean the remote control and TV sensor lens.
The standby light on theTV blinks red:
•Disconnect the power cable from the power outlet. Wait until the TV cools down before reconnecting the power cable. If the blinking reoccurs, contact
Philips Consumer Care.
You forgot the code to unlock the child lock feature
•Enter ‘8888’.
TheTV menu is in the wrong language
•Change the TV menu to your preferred
language.
When turning theTV on/off/to standby, you hear a creaking sound from theTV chassis:
•No action is required. The creaking sound is normal expansion and contraction of the TV as it cools and warms up. This does not impact performance.
TV channel issues
Previously installed channels do not appear in the channel list:
•Check that the correct channel list is
selected.
No digital channels were found during the installation:
•Ensure that you have a digital TV subscription. Contact your digital TV service provider.
Picture issues
TheTV is on, but there is no picture:
•Check that the antenna is properly connected to the TV.
•Check that the correct device is selected
as the TV source.
There is sound but no picture:
•Check that the picture settings are
correctly set.
There is poorTV reception from an antenna connection:
•Check that the antenna is properly connected to the TV.
•Loud speakers, unearthed audio devices, neon lights, high buildings and other large objects can in uence reception quality.
If possible, try to improve the reception quality by changing the antenna direction or moving devices away from the TV.
•If reception on only one channel is poor, ne tune this channel.
There is poor picture quality from connected devices:
•Check that the devices are connected properly.
•Check that the picture settings are correctly set.
TheTV did not save your picture settings:
•Check that the TV location is set to the home setting. This mode offers you the exibility to change and save settings.
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