User Manual BDL6531E

7.2.TROUBLESHOOTING

Symptom

 

Possible Cause

Remedy

 

 

 

 

No picture is displayed

1.

The power cord is disconnected.

1. Plug in the power cord.

 

2.

The main power switch on the back of

2. Make sure the power switch is switched on.

 

 

the display is not switched on.

3. Connect a signal connection to the display.

 

3.

The selected input has no connection.

 

 

4.

The display is in standby mode with

 

 

 

VGA.

 

Interference displayed on

Caused by surrounding electrical

Move the display to another location to see if

the display or audible noise

appliances, traffic or fluorescent lights.

the interference is reduced.

is heard

 

 

 

Color is abnormal

The signal cable is not connected properly.

Make sure that the signal cable is attached

 

 

 

firmly to the back of the display.

Picture is distorted with

1.

The signal cable is not connected

1. Make sure that the signal cable is attached

abnormal patterns

 

properly.

firmly.

 

2.

The input signal is beyond the

2. Check the video signal source to see if it is

 

 

capabilities of the display.

beyond the range of the display. Please

 

 

 

verify its specifications with this display’s

 

 

 

specification section.

Display image doesn’t fill up

The zoom mode is not correctly set.

Use the ZOOM MODE or CUSTOM

the full size of the screen

 

 

ZOOM function in the SCREEN menu to

 

 

 

fine-tune display geometry and time frequency

 

 

 

parameter.

Can hear sound, but no

Improperly connected source signal cable.

Make sure that both video and sound inputs

picture

 

 

are correctly connected.

Can see picture but no

1.

Improperly connected source signal

1. Make sure that both video inputs and sound

sound is heard

 

cable.

inputs are correctly connected.

 

2.

Volume is turned all the way down.

2. Use VOL UP/VOL DOWN button to

 

3.

MUTE is turned on.

hear sound.

 

4.

No external speaker connected.

3. Switch MUTE off by using the MUTE

 

 

 

button.

 

 

 

4. Connect external speakers and adjust the

 

 

 

volume to a suitable level.

Some picture elements do

Some pixels of the display may not turn on.

This display is manufactured using an

not light up

 

 

extremely high level of precision technology:

 

 

 

however, sometimes some pixels of the display

 

 

 

may not display. This is not a malfunction.

After-Images can still be

A still picture is displayed for an over

Do not allow a still image to be displayed for

seen on the display after the

extended period of time

an extended period of time as this can cause a

display is powered off.

 

 

permanent after-image to remain on the

(Examples of still pictures

 

 

display.

include logos, video games,

 

 

 

computer images, and

 

 

 

images displayed in 4:3

 

 

 

normal mode)

 

 

 

 

 

 

 

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Philips BDL6531E user manual Troubleshooting, Use the Zoom Mode or Custom