Make sure that the network installation is made (see "Use your Blu-ray disc/ DVD player" > "Set up a network").

Make sure that the wireless network is not disturbed by microwave ovens, DECT phones, or other neighboring Wi-Fi devices.

If the wireless network does not work properly, try a wired network installation (see "Use your Blu-ray disc/ DVD player" > "Set up a network").

Netflix and Vudu does not work.

Make sure that the network is correctly connected (see "Use your Blu-ray disc/ DVD player" > "Set up a network").

Make sure that the network installation is made (see "Use your Blu-ray disc/ DVD player" > "Set up a network").

Check the router connection (refer to the user manual for the router).

Netflix and Vudu works slowly.

Look in your wireless router’s user manual for information on indoor range, transfer rate, and other factors of signal quality.

You need a high speed Internet connection for your router.

YouTube and Picasa do not work.

Make sure that the network is correctly connected (see "Use your Blu-ray disc/ DVD player" > "Set up a network").

Make sure that the network installation is made (see "Use your Blu-ray disc/ DVD player" > "Set up a network").

Check the router connection (refer to the user manual for the router).

YouTube and Picasa work slowly.

Look in your wireless router’s user manual for information on indoor range, transfer rate, and other factors of signal quality.

You need a high speed Internet connection for your router.

3D videos

Cannot see 3D effects

Make sure that 3D output is turned on(see "Use your Blu-ray disc/ DVD player" > "Play a Blu-ray 3D video").

Make sure that the disc title being played is Blu-ray 3D compliant.

Make sure that the TV is 3D and HDMI compliant, and the TV is set to 3D mode (refer to the TV's user manual).

Make sure that the 3D glasses are activated (refer to the TV’s user manual).

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Philips BDP2985 user manual 3D videos, Netflix and Vudu does not work