11 Troubleshooting
Warning
•• Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair the product yourself.
If you encounter problems when using this product, check the following points before requesting service. If the problem remains unsolved, go to the Philips Web page (www.philips.com/welcome). When you contact Philips, make sure that the product is nearby and the model number and serial number are available.
Problem | Solution |
No power | Make sure that the AC power cord is connected properly. |
| Make sure that there is power at the AC outlet. |
| With a |
| minutes after the product stays inactivity. |
No sound or poor | Adjust the volume. |
sound |
|
| Disconnect the headphones. |
| Make sure that the speakers are connected correctly. |
| Make sure that the stripped speaker wires are clamped. |
No response from the | Reconnect the AC power plug, and then turn on the product again. |
product |
|
| With a |
| minutes after the product stays inactivity. |
Remote control does | Before you press any function button, select the correct source with the |
not work | remote control instead of the main unit. |
| Reduce the distance between the remote control and the main unit. |
| Insert each battery with its polarity (+/– signs) aligned as indicated. |
| Replace the batteries. |
| Aim the remote control directly at the sensor on the front panel of the main |
| unit. |
No disc detected | Insert a disc. |
| Make sure that you place the disc with its label facing upwards. |
| Wait until the moisture condensation at the lens has cleared. |
| Replace or clean the disc. |
| Make sure that the recordable disc is finalized and the format supported. |
USB storage device not | Make sure that the USB storage device is compatible with the product. |
supported |
|
| Try another one. |
EN 19
