10 Troubleshooting

Warning

Never remove the casing of this device.

To keep the warranty valid, never try to repair the system yourself.

If you encounter problems when using this device, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site (www.

Philips, ensure that the device is nearby and the model number and serial number are available.

No power

Ensure that the AC power plug of the unit is connected properly.

Ensure that there is power at the AC outlet.

To save power, the system switches off automatically 15 minutes after track play reaches the end and no control is operated.

No sound or poor sound

Adjust the volume.

No response from the unit

Disconnect and reconnect the AC power plug, and then turn on the unit again.

Remote control does not work

select the correct source with the remote control instead of the main unit.

Reduce the distance between the remote control and the unit.

Insert the battery with its polarities (+/–

Replace the battery.

Aim the remote control directly at the sensor on the front of the unit.

No disc detected

Insert a disc.

Check if the disc is inserted with printing side right.

Wait until the moisture condensation at the lens has cleared.

Replace or clean the disc.

device has exceeded a certain limit. This phenomenon is not a malfunction.

supported.

USB device not supported

The USB device is incompatible with the unit. Try another one.

Poor radio reception

Increase the distance between the unit and your TV or VCR.

If the signal is too weak, adjust the antenna or connect an external antenna for better reception.

Timer does not work

Set the clock correctly.

Switch on the timer.

Clock/timer setting erased

Power has been interrupted or the power cord has been disconnected.

Reset the clock/timer.

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Philips DCM5090 user manual Troubleshooting, Remote control does not work, Replace or clean the disc