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40ENGLISH
11.Troubleshooting
WARNING
Under no circumstances should you try to repair the set yourself as this will invalidate the guarantee. Do not open the set as there is a risk of electric shock.
If you need any support:
1)check the points listed below;
2)visit http://www.philips.com/support for online support;
3)call our help line (see page 63).
Receiver problems | Possible cause | Solution |
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No power, even when BSTANDBY ON is pressed. | Mains lead not (properly) | (Properly) connect the mains lead. |
| connected. |
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Volume turns down automatically/sound switches | Set became too hot. | Wait until set has cooled down. |
off completely. |
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Display does not light up.
Display brightness has been set | Increase display brightness with |
to 0. | DIM (22) on the remote control. |
Receiver goes to standby automatically | Internal overheating. | Move the receiver away from the heat sources |
(Standby LED) flashes and cannot be activated again. |
| (or vice versa). |
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| Make sure nothing is placed on top of the |
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| receiver. |
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| Make sure the receiver is not placed on top of |
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| equipment that might heat up (e.g. another |
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| receiver or amplifier). |
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| Make sure all air inlets and outlets are clear |
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| from obstructions. |
Remote control problems | Possible cause | Solution |
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No reaction on remote control commands. | Batteries not properly inserted. | Insert batteries properly. |
| Distance to DFR9000 too great. | Reduce distance. |
| Wrong remote control mode. | Use SELECT (3) to select RECVR. |
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Remote control mode does not light up in | Batteries exhausted. | Replace batteries. |
status window (3). |
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Speaker problems | Possible cause | Solution |
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Poor sound or no sound at all from one or more | Speaker(s) not (properly) connected. | Connect speaker(s) properly. |
speakers. |
| See '4.8 Connecting the speakers'. |
| Speaker size, distance and/or volume | (Properly) set speaker size, distance and/or |
| not properly set. | volume. See '6.4 Setting the speaker size and |
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| distance' and '6.5 Setting the speaker volume'. |
| 'Mute' (11) activated. | Disable 'Mute' (11). |
| Speaker size set to 'None' | Select correct speaker size. See '6.4 Setting the |
| in 'Speaker' menu. | speaker size. |
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Reversed left and right sound. | Speakers not properly connected. | Connect speakers properly. |
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| See '4.8 Connecting the speakers'. |
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Sound level of one or more speakers is too high | Sound level not (properly) | (Properly) adjust sound level of the speaker(s). |
or too low. | adjusted. | See '6.5 Setting the speaker volume'. |
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