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9 Troubleshooting guide

Check the guide below for a possible cause of the problem you are experiencing. The most common problems that arise are related to cable connections. Make sure that your receiver is properly connected.

Symptom

Remedy

 

 

Nothing lights up on your receiver's front

Check that the mains power cord is correctly connected. Disconnect this cord, and then

panel.

reconnect it to ensure it is in place.

 

Check that power is available at the wall socket.

 

 

Your remote control fails to operate your

Make sure your receiver is in the operate mode.

receiver.

Make sure that you are pointing your remote control at the receiver front panel.

 

 

Make sure that the remote control is set to STB mode (see 2.2.1).

 

Check the batteries in your remote control.

 

Check if your remote is set to the "Device" (1 or 2) setting corresponding to your receiver

 

(see 6.4.2 and 7.2).

 

 

There is no sound/picture but the current

Your receiver is in standby. Press P+ / P- button on your remote control to wake up your

time is displayed on the receiver's front panel.

receiver. Alternatively, press PROG+ / PROG- button on the receiver's front panel.

 

 

There is no sound/picture. However, front

You are viewing TV via your UHF aerial TV connection. Press the TV / STB remote control

panel display is correct.

button twice.

 

Make sure that the SCART connections are correct.

 

Connections are correct but the TV set is NOT switched to external AV source. Press twice

 

the TV / STB remote control button, if the problem is not fixed refer to the user manual of

 

your TV set.

 

 

Main Menu can be displayed but you cannot

Your receiver has not been properly configured. Perform the Channel Search procedure.

select channels.

(Select the Installation submenu from the Main Menu.). Optionally return to factory setting.

 

 

Main Menu and Channel Banner can be

Aerial is not receiving the signal. Check the installation and the aerial positioning (Check signal

displayed, but there is no reception (black

quality).

screen).

Transmitted signal is too weak. Check the installation and the aerial positioning. This effect

 

 

may also be produced by severe weather conditions.

 

 

The picture is not sharp and text is difficult to

The TV SCART output video format is not set to RGB. Change setting of the TV SCART item

read.

to RGB in the System Settings menu.

 

The TV SCART lead is not connected to the RGB capable SCART socket of your TV set (refer

 

to TV set user manual for proper connection).

 

The SCART lead for TV connection is not RGB capable (not fully wired). Use the SCART cable

 

supplied with your receiver for the connection to the TV set.

 

 

Intermittent reception ("mosaic" effect or

You may have defective cable links. Check all connections and cables.

"frozen" image).

Poor signal due to the incorrect positioning of the aerial. Reorient the aerial and fasten it

 

 

securely.

 

 

You have forgotten your PIN code.

You have the possibility to reset it to its default PIN code (1234). To reset the PIN code, type

 

in the so-called Master PIN Code (00799700). Type in the Master PIN code in quick succession

 

on the level of the Main Menu. Before you enter the Master PIN code, press the m key.

 

Please keep this code secret to prevent your children from using it.

 

 

40TROUBLESHOOTING GUIDE

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Philips DTR6610, 00 user manual Troubleshooting guide, Troubleshooting Guide
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00, DTR6610 specifications

The Philips DTR6610,00 is a versatile digital television receiver designed to enhance the viewing experience by providing access to a diverse array of channels and features. This model is tailored for users who seek a reliable and user-friendly solution to manage their television viewing needs.

One of the standout features of the Philips DTR6610,00 is its ability to receive both digital terrestrial television (DTT) and free-to-air channels. This means that users can enjoy a rich selection of programming without the need for a satellite dish or cable subscription. The receiver is equipped with a high-performance tuner that ensures excellent reception quality, delivering crisp and clear picture quality on a range of digital formats.

The DTR6610,00 supports various video resolutions, including standard definition (SD) and high definition (HD), enabling viewers to experience their favorite shows and movies in the best possible quality. Additionally, it has an HDMI output, allowing for easy connection to modern televisions, while composite and SCART outputs provide compatibility with older television sets.

Another notable feature of this digital receiver is its electronic program guide (EPG), which simplifies the navigation and recording of shows. Users can easily browse through upcoming programs, set reminders, and schedule recordings for later viewing. Supported by a broad range of recording functionalities, including timeshift capabilities, this device allows viewers to pause live television and resume it at their convenience, ensuring that no moment is missed.

The DTR6610,00 also features built-in parental controls, providing peace of mind for families by allowing parents to restrict access to specific channels and content. This feature is essential for creating a safe viewing environment for children.

Furthermore, the receiver boasts a sleek and compact design, making it an attractive addition to any home entertainment system. Its straightforward remote control enhances usability, ensuring that channel surfing and menu navigation are simple and intuitive.

In summary, the Philips DTR6610,00 is a well-rounded digital television receiver that combines user-friendly features with advanced technology. Its capability to receive diverse channels, along with excellent picture quality, recording options, and parental controls, makes it an ideal choice for anyone looking to enhance their home viewing experience.
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