Manuals / Ricoh / Computer Equipment / Printer

Ricoh Aficio AP2700 operating instructions Troubleshooting

Models: Aficio AP2700

1 138

Download 138 pages 15.32 Kb

Page 106

Image 106

Troubleshooting

Page 106

Image 106

Ricoh Aficio AP2700 operating instructions Troubleshooting

Contents

Printer Reference For safety, please follow the instructions in this manualOPERATING INSTRUCTIONS U.S.A Overseas AffiliatesAficio AP2700 OPERATING INSTRUCTIONS SpainMaintenance Kit Type PRINTER MANAGER FOR ADMINISAficio Manager for Admin Fusing Unit, Transfer Roller, Paper Feed RollersIncrease the separation between the equipment and receiver a means POWER ON. b means POWER OFFReorient or relocate the receiving antenna Consult the dealer or an experienced radio/TV technician for helpMaintenance Kit Type PRINTER MANAGER FOR ADMINISNet Virsion for Admin Fusing Unit, Transfer Roller, Paper Feed RollersIncrease the separation between the equipment and receiver a means POWER ON. b means POWER OFFReorient or relocate the receiving antenna Consult the dealer or an experienced radio/TV technician for helpTrademarks Safety Information Safety During OperationR WARNING R CAUTION Low-power mode Energy Saver mode ENERGY STAR ProgramSpecifications Recycled Paper Manuals for this Printer Manuals for this Printerviii How to Read this ManualSymbols 3.Setting Up the Printer Driver and Canceling a Print Job TABLE OF CONTENTS2.Uninstalling the Printer Driver and Software 1.Getting Started6.Using the Operation Panel 5.Troubleshooting4.Paper and Other Media 7.Appendix Page Printer Features 1. Getting StartedMajor Specifications PCL Printer Drivers Printer Drivers for Your PrinterAdobe PostScript Printer Drivers and PPD Files PRINTER MANAGER FOR CLIENT Software and Utilities Included on the CD ROMPRINTER MANAGER FOR ADMINISTRATOR Multidirect PrintGuide to the Printer Exterior Front View1. Right Cover Exterior Rear View5. Power Cord 4. Printer Board Cover2. Transfer Unit Interior1. Fusing Unit 3. Toner Lock Lever4. Error Indicator Operation Panel2. On Line Indicator 5. Data In Indicator1. On Line key Keys2. Job Reset key 5. Form Feed keyGuides If either side of the page is curled, or if you print onto thin paperWindows 95/98 - Uninstalling the PCL 6/5e Printer Driver 2. Uninstalling the Printer Driver and SoftwareUninstalling the PCL 6/5e Printer Driver Windows NT 4.0 - Uninstalling the PCL 6/5e Printer DriverF Open PCL5E or PCL6 G Open WIN31 Windows 3.1x - Uninstalling the PCL 6/5e Printer DriverC From Program Manager, select Run from the File menu I Open DISK1Windows 95/98 - Uninstalling the PostScript Printer Driver Uninstalling the PostScript Printer DriverWindows NT 4.0 - Uninstalling the PostScript Printer Driver A Open Control Panel Windows 3.1x - Uninstalling the PostScript Printer DriverMacintosh - Uninstalling the PostScript Printer Driver TrashPCL 6/5e - Accessing the Printer Properties 3. Setting Up the Printer Driver and Canceling a Print JobWindows 95/98 - Accessing the Printer Properties Making Printer Default Settings - Printer Properties Windows NT 4.0 - Accessing the Printer PropertiesMaking Printer Default Settings - Default Document Properties Windows 3.1x - Accessing the Printer Setting Dialog Box Making Printer Settings from an Application C Click OptionsWindows 95/98 - Accessing the Printer Properties PostScript - Setting Up for PrintingPostScript - Setting Up for Printing Making Printer Default Settings - Printer Properties Windows NT 4.0 - Accessing the Printer PropertiesMaking Printer Default Settings - Default Document Properties Making Printer Settings from an Application Windows 3.1x - Accessing the Printer Setting Dialog BoxMaking Printer Default Settings Making Printer Settings from an Application Making Paper Settings from an Application Macintosh - Setting Up for PrintingSetting up for Printing from an Application Windows 95/98 - Canceling a Print Job Canceling a Print JobWindows NT 4.0 - Canceling a Print Job Windows 3.1x - Canceling a Print Job C On the Document menu, click Delete DocumentA Double-click the printer icon on the desk top Macintosh - Canceling a Print Job3 D Press the printers Job Reset key C Click the pause icon, and then click the trash iconPaper and Other Media Supported by Your Printer 4. Paper and Other MediaPaper Types and Sizes PS400 500-sheet paper feed unit Size mmStandard Tray Tray1 PS440 1000-sheet paper feed unitX means that the size is not supported PS400 500-sheet paper feed unit Size inchStandard Tray Tray1 PS440 1000-sheet paper feed unitX means that the size is not supported SR720 finisher staple Size mmSR720 finisher shift tray CS370 mailboxSR720 finisher staple Size mmSR720 finisher shift tray CS370 mailboxSR720 finisher staple Size inchSR720 finisher shift tray CS370 mailboxSR720 finisher shift tray weightSize inch SR720 finisher stapleStoring Paper Paper RecommendationsLoading Paper Types of Paper and Other Media Plain PaperEnvelopes OHP TransparenciesAdhesive Labels ⇒ P.94 “Job Control Parameters”Paper not Supported by This Printer Heavily textured paper Glued paper OHP transparencies for color Printable Area Loading Paper and Other Media Loading Paper in the Paper TrayChanging Paper Size of the Paper Tray ReferenceG Set paper guide lock to the “locked” position Loading Paper on PS420 Paper Feed Unit Loading Thick Paper Envelope or OHP Transparencies4 paper, see P.27 “Paper and Other Media” ZAEY201E Loading Paper in Bypass Tray TypeZAEY040E D Push down the paper guide lever E Configure the paper size for the loaded paper sizeB Lift the paper guide lever ZAEY210EJob Control Paper Input Main Menu Proof PrintMain Menu Job Control Paper Input Tray PriorityBypass Size Custom Size Standard Size *11 x 8 1/2Standard Size Custom Size Custom Size Vert.. 8.00 “1. Horizontal size 2. Vertical size Custom Size Horiz. 11.00 “Ready L Press U or T to set the vertiPaper and Other Media Messages 5. TroubleshootingError & Status Messages on the Operation Panel DescriptionDescription TroubleshootingMessages CommentsDescription Error & Status Messages on the Operation PanelMessages CommentsComments MessagesDescription P.78 “Replacing the TonerDescription Error & Status Messages on the Operation PanelMessages CommentsComments MessagesDescription ⇒ P.94 “Job Control PaMessages Getting Printer Information over the NetworkResolution DescriptionMessages ResolutionDescription Description ResolutionMessages P.78 “Replacing the TonerMessages ResolutionDescription Description ResolutionMessages ⇒ P.94 “Job Control PaPossible Cause Printer Doesnt PrintSolutions ⇒ P.41 “Loading Paper and Other Media”Send CTRL+D after job SolutionsPossible Cause fore Each job and Send CTRL-D After Each jobmemory, see P.109 “Memory Capacity and Printer Func SolutionsPossible Cause tion”Network Connection If the printer is using I/O Timeoutparallel cable C Click Connect⇒ P.89 “Using the Operation Panel” Other Printing ProblemsPossible Causes, Descriptions, and Solutions ⇒ P.89 “Using the Operation Panel”“Using the Operation Panel” Possible Causes, Descriptions, and Solutionsdirty. ⇒ P.85 “Cleaning the Friction Pad” ⇒ P.83 “Clean StatusStatus Possible Causes, Descriptions, and Solutionsmark from the Use Print Manager check box, or make When Misfeed A Appears Removing Misfed PaperWhen Misfeed B Appears When the Interchange Unit is not InstalledWhen Misfeed D Appears When the Interchange Unit is InstalledWhen Remove Misfeed from Mailbox Appears When Remove Misfeed From Finisher AppearsZAEY120E When Misfeed Y AppearsZAEH111E ZAEY130ETroubleshooting When Remove Misfeed fromDuplex Unit Appears ZAEP331EAdding Staples E Pull out the ribbon used for bun- dling staples F Reinstall the cartridge. It should click into placeTroubleshooting G Close the front cover of the finish- erRemoving Jammed Staples A Open the front cover Replacing the Toner BottleB Lift the green handle H Slide the toner holder into the printer until it clicks into place Replacing the Photo Conductor Unit While the photo conductor unit is removed, do not change the toner K Push the unit into the printer unit it clicks into place Cleaning the Paper Feed Roller F Check the motion of the paper Cleaning the Friction Pad Cleaning the Pad inside of the tray Cleaning the Registration Roller Troubleshooting Category 6. Using the Operation PanelMenu Chart Function MenuFunction Menu Setup Menu”Category nance Menu”Accessing the Main Menu Making Printer Settings with the Operation Panel Menu Proof Print MenuProof Print Parameters DescriptionMenu Job Control MenuJob Control Parameters DescriptionDescription Default A4 Metric version or 8 1/2 × 11 Inch versionMenu Tray 1, see P.27 “Paper and Other Media”Menu Default Plain PaperDefault Standard Tray DescriptionDescription Print QualityMenu Job Control MenuDefault 15 minutes Default 30 secondsDefault 10 minutes MenuDescription Default Default depends on Metric or Inch versionMenu MenuDescription PCL Menu 2/2Menu ISO L2, ISO L5, ISO 4, ISO 6, ISO 11, ISO 15, ISO 17, ISODefault Network Setup MenuNetwork Setup 1/2 MenuDefault All Active Network Setup 2/2Default Auto select MenuMenu Maintenance MenuMaintenance Parameters DescriptionMenu RegistrationDescription Menu List Print MenuList Print Parameters DescriptionLanguage Menu Proof Print Using the Proof PrintPrinting with the Operation Panel Print FileDelete File Proof Print Show Error LogShow Error Log 1246 IJKL9012 Delete File 2207 EFGH56787. Appendix Memory Capacity and Printer FunctionMoving and Transporting the Printer AppendixSpecifications MainframePower Consumption Paper WeightPower Source DimensionsOptions ⇒ P.27 “Paper and Other Media”Power Consumption Bypass Tray Type Paper Size 7kg 15.6lb 500 × 425 × 148mm 19.7 × 16.7 × 32MB/64MB Printer Feature Expander Type MemoryPrinter Hard Disk Type Storage Capacity Formatted Approx. 1.6GBINDEX Windows 95/98, uninstalling, 13 Windows NT 4.0, uninstalling Macintosh, uninstalling Windows 3.1x - Uninstall