Troubleshooting

Printer Doesn't Print

 

 

Possible Cause

Solutions

 

 

 

 

 

 

Is the power on?

If not, confirm that the cord is securely plugged into the

 

 

 

power outlet and the printer.

 

 

 

Turn on the printer power.

 

 

 

 

 

 

Does the On Line indi-

If not, press {On Line}to make it light up.

 

 

cator stay on?

 

 

 

 

 

 

 

Does the Error indicator

If not, check the error message on the panel display and take

 

 

stay red?

the required action.

 

 

 

 

 

 

Is the paper set?

Load paper into the paper tray.

 

 

 

⇒ P.41 “Loading Paper and Other Media”

 

 

 

 

 

 

Is your specified paper

Set the specified paper in any of the input trays.

 

 

size correct?

 

5

Adjust the paper size dial to match the size and feed direc-

 

 

 

 

tion of the paper in the paper tray.

 

 

 

 

 

 

 

 

 

Is your specified paper

Set the specified paper in any of the input trays.

 

 

type correct?

Adjust the paper type to use the operation panel.

 

 

 

 

 

 

 

 

 

Can you print a configu-

If you cannot print a configuration page, it probably indi-

 

 

ration page?

cates printer malfunction. You should contact your sales or

 

 

 

service representative.

 

 

 

If you can print a configuration page but cannot get the

 

 

 

printer to print when you issue a print command from your

 

 

 

computer, it probably means there is a problem with your

 

 

 

computer.

 

 

 

Also keep it in mind that large, complex data might take

 

 

 

long time for printer process.

 

 

 

 

 

 

Is the interface cable be-

Connect the interface cable correctly. If there are any con-

 

 

tween the printer and

nectors or screws, confirm they are fastened securely.

 

 

your computer connect-

 

 

 

ed securely?

 

 

 

 

 

 

 

Are you using a correct

The type of interface cable you should use depends on your

 

 

interface cable?

computer. Be sure to use the correct one. ⇒ P.111 “Specifica-

 

 

 

tions”

 

 

 

If the cable is damaged or worn, replace it with a new one.

 

 

 

 

 

 

Did you connect the in-

Confirm of connecting the interface cable before turning on

 

 

terface cable after turn-

the power switch.

 

 

ing on the main switch?

 

 

 

 

 

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Ricoh Aficio AP2700 operating instructions Printer Doesnt Print, ⇒ P.41 Loading Paper and Other Media, Tions