English

Before requesting service

If it appears that the DVD-Video player is faulty, first consult

this checklist. It may be that something has been overlooked. Under no circumstances attempt to repair the system yourself; this will invalidate the warranty.

Look for the specific symptom(s).Then perform only the actions listed to remedy the specific symptom(s).

Symptom

Remedy

No power

Check if both plugs of the mains cord are properly connected.

 

Check if there is power at the AC outlet by plugging in another appliance.

No picture

Check if the TV is switched on.

 

Check the video connection.

Distorted picture

Check the disc for fingerprints and clean with a soft cloth, wiping from

 

centre to edge.

 

Sometimes a small amount of picture distortion may appear .This is not

 

a malfunction.

Completely distorted picture with player menu NTSC/PAL switch in wrong status, hold down the STOP button

 

and press the NEXT button.

No colour in picture with player menu

NTSC/PAL switch in wrong status, hold down the STOP button

 

and press the NEXT button.

Disc can’t be played

Ensure the disc label is upwards.

 

Clean the disc.

 

Check if the disc is defective by trying another disc.

No sound

Check audio connections.

 

If using a HiFi amplifier, try another sound source.

Distorted sound from HiFi amplifier

Check to make sure that no audio connections are made to amplifier

 

phono input.

No return to start-up screen when

 

disc is removed

Reset by switching the player off, then on again.

 

Check to see if the program requires another disc to be loaded.

The player does not respond to

 

the remote control

Aim the remote control directly at the sensor on the front of the player

 

Avoid all obstacles which may interfere with the signal path.

 

Inspect or replace the batteries.

Distorted or B/W picture with DVD or

 

Video CD disc

The disc format is not according to the TV-set used (PAL/NTSC)

No audio at digital output

Check the digital connections

 

Check the settings menu to make sure that the digital output is set to on.

 

Check if the audio format of the selected audio language matches your

 

receiver capabilities.

Buttons do not work

Set the player in standby by using the STANDBY button on the front

 

of the player. Press standby again to set the player back to ON.

Player does not respond to all operating

 

commands during playback

Operations are not permitted by the disc. Refer to the instructions in

 

the disc inlay

34 BEFORE REQUESTING SERVICE

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Philips DVD956, DVD955 manual Before requesting service