Troubleshooting (continued)

 

 

 

 

 

 

Problem

 

Solution

Picture freezes momentarily

Check the disc for fingerprint/scratches and clean

during playback.

 

with a soft cloth wiping from center to edge.

Unable to select Progressive

– Check that the video output of this unit is connected

Scan on/off.

 

using the Component Video (Y Pb Pr) jacks.

No sound during DivX

The audio codec may not be supported by this unit.

movies playback.

 

 

 

 

An DivX movie does not

Check that file size

of the

movie does not exceed the

repeat.

 

file size of the disc

during

downloading.

Certain DivX files do not play

– Check that the DivX movie download is a complete

or are skipped.

 

file.

 

 

Make sure the file name extension is correct. You can check this using a computer with CD-ROM.

The unit is designed to playback DVD, VCD, SVCD, CD audio, MP3, WMA and DivX discs only. Other digital audio formats such as liquid audio, RM (RealMedia), WAV or non-audio files like ‘.doc’, ‘.txt’, ‘.pdf’ are not supported.

Try to play the problem DivX files on a computer. If they do not work, the source file appears to be corrupted.

Try to download the file again from a different source, or if you have created the file yourself, save it with the correct settings.

The contents of the USB flash drive cannot be read.

The USB flash drive format is not compatible with the system.

– Drive is formatted with a different file system which is not supported by this unit (e.g., NTFS).

Slow operation of the USB flash drive.

Large file size or high memory USB flash drive takes longer time to read and display on the TV.

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Philips DVP3258X/94, DVP3268 manual Problem Solution