ENGLISH 9
Guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Customer Care Centre in your country (you will find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your country, turn to your local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
If problems should arise with your coffee maker and you are unable to solve them by means of the troubleshooting guide below, please contact the nearest Philips service centre or the Philips Customer Care Centre in your country.
Problem | Solution |
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The light is on and cannot be switched off.
The appliance is equipped with an automatic
Brewing coffee takes longer than usual.
The appliance needs to be descaled (see chapter 'Descaling').
The coffee maker switches off before the water tank is | The appliance needs to be descaled (see chapter |
empty. | 'Descaling'). |
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The coffee is not hot enough. | Rinse the jug with hot water before brewing. The |
| coffee will stay warm longer if you brew a full jug (or |
| at least half a jug). |
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|
The jug cannot be placed in the appliance.
The jug can be placed in the appliance with the handle pointing straight forward or completely to the right, but not with the handle pointing completely to the left. Make sure the lid of the jug is in 'closed/brewing' position r.
The filter overflows when the jug is removed from the appliance during brewing.
Do not remove the jug for more than 30 seconds, to prevent the filter from overflowing.