English 13
Guarantee & service
If you need service or information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Consumer
Care Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there
is no Consumer Care Centre in your country, go to your local Philips dealer.
Guarantee restrictions
The shaving heads (cutters and guards) are not covered by the terms of the international guarantee because they are subject to wear.
Troubleshooting
1Reduced shaving performance.
Cause 1: the shaving heads are dirty.The shaver has not been rinsed long enough or the water used was not hot enough.
,Clean the shaver thoroughly before you continue shaving. See chapter ‘Cleaning and maintenance’.
Cause 2: long hairs are obstructing the shaving heads.
,Clean the cutters and guards with the brush supplied. See chapter ‘Cleaning and maintenance’, section ‘Every six months: shaving heads’.
Cause 3: the shaving heads are damaged or worn.
,Replace the shaving heads. See chapter ‘Replacement’.
2The shaver does not work when the on/off button is pressed.
Cause 1: the battery is empty.
,Recharge the battery. See chapter ‘Charging’. Cause 2: the appliance is not connected to the mains.
,Put the powerplug in the wall socket.
