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Guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Customer Care Centre in your country (you will find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your country, turn to your local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
1Reduced shaving performance
-Cause 1: the shaving heads are dirty.The shaver has not been rinsed long enough or the water used was not hot enough.
-Clean the shaver thoroughly before you continue shaving. See chapter ‘Cleaning and maintenance’.
-Cause 2: long hairs are obstructing the shaving heads.
-Clean the cutters and guards with the brush supplied. See chapter ‘Cleaning and maintenance’, section ‘Every six months: shaving heads’.
-Cause 3: the shaving heads are damaged or worn.
-Replace the shaving heads. See chapter ‘Replacement’.
2The shaver does not work when the on/off button is pressed.
-Cause 1: the shaving heads are dirty.
-Recharge the battery. See chapter ‘Charging’.
-Cause 2: the appliance is not connected to the mains.
-Put the powerplug in the wall socket.
