Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, fi rst check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

English

Problem

No power.

No picture.

Completely distorted picture or black/ white picture is displayed.

The aspect ratio of the screen cannot be changed even though you have set the TV display.

No sound or distorted sound.

Cannot activate some features such as Angles, Subtitles, or multi-language Audio.

Solution

–Check if the AC power cord is properly connected.

–Press the 2(STANDBY ON) on the front of the DVD system to turn on the power.

–Refer to your TV’s manual for correct Video In channel selection. Change the TV channel until you see the DVD screen.

–Press the SOURCE button to select disc mode.

–If the progressive scan feature is activated, but the connected TV does not support progressive signals or the cables are not connected accordingly, see pages 25~26 for proper progressive scan set up or deactivate the progressive scan feature as below:

1)Turn off your TV progressive scan mode or turn on to interlaced mode.

2)Press çEJECT on the DVD system.

3)Press X on the remote control.

4)Press SUBTITLE on the remote control.

–If this happens when you are changing the setting of the ‘TV TYPE’, wait for 15 seconds for the auto recovery.

–Check the video connection.

–Sometimes a small amount of picture distortion may appear. This is not a malfunction.

–Clean the disc.

–The aspect ratio is fi xed on the DVD disc.

–Depending on the TV, it may not be possible to change the aspect ratio.

–Adjust the volume.

–Check the speaker connections and settings.

–Make sure that the audio cables are connected and press the SOURCE button to select the correct input source (TV or AUX/DI, for example) to choose the equipment that you want to hear through the DVD system.

–The features may not be available on the DVD.

–Changing the language for the sound or subtitle is prohibited on this DVD.

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Philips HTS9800W/37B user manual Troubleshooting, English Problem, Solution
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HTS9800W/37B specifications

The Philips HTS9800W/37B is a high-performance home theater system designed to deliver an immersive audio-visual experience. This all-in-one solution combines advanced audio technologies with impressive video capabilities, making it a sought-after choice for entertainment enthusiasts.

One of the standout features of the HTS9800W/37B is its unique wireless configuration. The system utilizes wireless rear speakers, eliminating the hassle of cable management while still providing a surround sound experience. This setup not only enhances aesthetics but also offers flexibility in speaker placement, allowing users to optimize their home theater layout without compromising sound quality.

At the core of the HTS9800W/37B is its powerful 5.1-channel surround sound system. The system incorporates Dolby Digital, DTS, and Pro Logic II technologies, offering a multi-dimensional soundstage that brings movies, music, and games to life. Users can enjoy crystal-clear dialogue and immersive sound effects, ensuring that every detail is captured and delivered with precision.

The HTS9800W/37B also features an integrated DVD player, supporting various disc formats including DVD, VCD, and CD, as well as MP3 playback for digital audio files. The player enhances the viewing experience with its progressive scan feature, providing high-quality video output that reduces flicker and enhances clarity. Additionally, the system supports DivX video playback, catering to users who enjoy watching downloaded movies.

Connectivity options abound with the HTS9800W/37B. It includes multiple HDMI inputs, allowing for easy connectivity to a range of devices such as gaming consoles, Blu-ray players, and set-top boxes. The HDMI output supports audio return channel functionality, simplifying the connection to modern televisions. Furthermore, the system includes USB ports for easy access to digital media files and an auxiliary input for connecting external devices.

Another key characteristic of the Philips HTS9800W/37B is its user-friendly interface. The sleek design features an intuitive remote control, enabling users to easily navigate through media and adjust settings. The system also incorporates a user-friendly on-screen display, providing access to various functions and options with ease.

In conclusion, the Philips HTS9800W/37B stands out as a versatile home theater solution. With its wireless capabilities, advanced audio technologies, integrated DVD player, extensive connectivity options, and user-friendly design, it offers an outstanding audio-visual experience for anyone seeking to elevate their home entertainment.
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