6755i IP Phone
Page
Software License Agreement
Software License Agreement
Iii
Page
Table of Contents
Table of Contents
Line Keys, Programmable Keys, and Softkeys
Dialing a Number 153 Pre-dialing a Number 154
Using Intercom 156 Redial 158 Mute 159
Vii
Using the Expansion Modules 247
Viii
Documentation
About this Guide
About this Guide
Model 6755i IP Phone User Guide
Introduction
Phone Features
Introduction
Requirements
Installation and Setup
Getting Started
Getting Started
Plugging in and Starting the Phone
Updating Configuration
Started
Getting
Idle Screen
Network Connected/Network Disconnected
Services Intercom Directory Callers List
Idle Screen
Idle Screen With Softkeys/Programmable Keys Configured
Reference
Idle Screen with Voicemail Messages
Screen Display After Picking Up the Handset
After Handset Pickup After Pressing More
Key Descriptions
IP Phone Keys and Key Descriptions
IP Phone Keys and Key Descriptions
Keys Key Description
IP Phone Keys and Key Descriptions
None
Option Number
Methods for Customizing Your Phone
Phone Options via the IP Phone UI
Call Forward
Methods for Customizing Your Phone
Simplified Options Menu
Using the IP Phone UI
References
Using the Aastra Web UI
Phone Options via the Aastra Web UI
Methods for Customizing Your Phone
Headings Descriptions Status
Operation
Available Functions for Softkeys and Programmable Keys
Settings
Headings Descriptions Basic
Phone Status via IP Phone UI
Phone Status
Phone Status
Select Phone Status
Finding Your Phone’s IP Address
Scroll to IP&MAC Addresses and press Select
Phone Status via the Aastra Web UI
SIP Account Status
SIP Account Status
Example Backup Registrar Line SIP Account Status Used?
Status Description Condition
Where
Ring Tones and Tone Sets
Customizing Your Phone
Customizing Your Phone
Ring Tones
Select Preferences
Configuring Ring Tones and Tone Sets
Ring Tone Sets
Select Ring Tone
Click on Basic Settings-Preferences-Ring Tones
Press Done Select Tone Set
Setting Contrast Level
Contrast Level
Select Contrast Level
Select Backlight
Setting the Backlight
Backlight
Off
If you selected Auto, press the Advanced softkey
Live Dialpad
Enabling/Disabling Live Dialpad
Select Preferences Select Live Dialpad
Audio Mode
Set Audio
Select Preferences Select Set Audio Select Audio Mode
Headset Mic Volume
Setting Audio Mode and Headset Mic Volume
Headset Speaker/Headset Headset/Speaker
Select Headset Mic Volume
Set Time and Time Format
Configuring Time and Date
Time and Date
Select Preferences Select Time and Date Select Set Time
Select Time Format
Set Date and Date Format
Select Preferences Select Time and Date
Select Date Format
Set Time Zone
Select Preferences Select Time and Date Select Time Zone
Daylight Savings Time
Select Preferences Select Time and Date Select Time Server
Min summertime 1h summertime Automatic Default
Set Time Servers
Select from Time Server 1, Time Server 2, or Time Server
Click on Basic Settings-Preferences-Time and Date Setting
Click to save your settings
Select Screen Language
Language
Specifying the Language to Use
Français French
Click on Basic Settings-Preferences-Language Settings
French
Language Input
Keypad Input Alphabet Tables English
Key Uppercase Characters Lowercase Characters
Spanish
German
Configuring Language Input Using the IP Phone UI
Italian
Example
Click on Basic Settings- Preferences-Language Settings
Select Input Language
Latin 2 Character Set
Select User Password and press Select
User Password
Setting a User Password
If you change the password Then you need to
Click on Operation-User Password
Resetting a User Password
Reset a User Password
Click on Operation-Reset
Restarting your phone
Select Restart Phone
Lock the Phone
Phone Lock
Locking/Unlocking a Phone
Unlock the Phone
Click on Operation-Phone Lock
Lock the Phone? field, click
Defining an Emergency Dial Plan
Emergency Description Number
Define an Emergency Dial Plan
911110
Line Keys, Programmable Keys, and Softkeys
Line Keys, Programmable Keys, and Softkeys
Multiple Line and Call Appearances
Services
Softkeys and Programmable Keys
Directory None Callers List Programmable Keys Softkeys
Keys
Key Function Description Speeddial/Conf
Paging
Empty
Softkey Type Default States
State-Based Softkeys Bottom Keys only
State Description
Key Display Behavior
Label LAB
Key 12 configured as a speeddial
Sat Jan 1 1218am
Line Key
Softkey Line/Call Appearance Lights
Line Keys, Programmable Keys, and Softkeys
Configuring a Line Key
Softkeys
Programmable Keys
Speeddial Prefix
Access levelKey
Speeddial Key
Line=2
Enter Name Enter Number Line Save Backspace ABC Cancel
Enter Name
Creating a Speeddial Using the Speed Dial Edit Option
Press SD button
Line Keys, Programmable Keys, and Softkeys
Softkeys
Click on Operation-Keypad Speeddial
Editing Speeddial Keys
Line
Keys, and Softkeys
Select Preferences Select Speed Dial Edit
Edit the speeddial information as applicable and press Save
Aastra Web UI
Click on Operation-Keypad Speeddial
Configuring a DND Key
Do not Disturb DND Key
Softkeys
Busy Lamp Field BLF Key
Configuring a BLF Key
Global
Through
Configuring a BLF List Key
BLF List Key
Softkeys
Programmable Keys
Automatic Call Distribution ACD Key for Sylantro Servers
Configuring an Automatic Call Distribution ACD Key
Using the ACD Feature on your IP Phone
Using the ACD Key
ACD LED Table
Available Log Out
Line Keys, Programmable Keys, and Softkeys
Softkeys
Programmable Keys
Configuring Group Call Pickup GCP Key for Sylantro Servers
Using Directed Call Pickup/Group Call Pickup
Using Directed Call Pickup DCP
Using Group Call Pickup GCP
XML Key
100 Model 6755i IP Phone User Guide
Configuring XML Services
Model 6755i IP Phone User Guide 101
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Configuring an XML Key
Model 6755i IP Phone User Guide 103
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Services Key
Accessing the XML Service
From the Services Menu
Model 6755i IP Phone User Guide 105
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From an XML Key
Configuring a WebApps Key
WebApps Key
Model 6755i IP Phone User Guide 107
Using the WebApps Key
To use the WebApps key
Configuring a Flash Key
Flash Key
Model 6755i IP Phone User Guide 109
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Configuring a Sprecode Key
Sprecode Key
Model 6755i IP Phone User Guide 111
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Park/Pickup Static Configuration
Park/Pickup Keys
Model 6755i IP Phone User Guide 113
Park/Pickup Call Server Configuration Values
114 Model 6755i IP Phone User Guide
Server Park Values Pickup Values
Configuring Park /Pickup using Static Configuration
Click on Basic Settings-Preferences-General
Model 6755i IP Phone User Guide 115
Configuring Park/Pickup using Key Configuration
Park/Pickup Key Configuration
Key Configuration Using the Aastra Web UI
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Model 6755i IP Phone User Guide 117
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Park a Call
Using the Park Call/Pickup Parked Call Feature
Model 6755i IP Phone User Guide 119
Pickup a Parked Call
120 Model 6755i IP Phone User Guide
Configuring a Last Call Return Key
Last Call Return lcr Key Sylantro Servers only
How it works
Model 6755i IP Phone User Guide 121
Configuring a Call Forward Key
Call Forward Key
122 Model 6755i IP Phone User Guide
Model 6755i IP Phone User Guide 123
BLF/Xfer
124 Model 6755i IP Phone User Guide
BLF/Xfer Key Requirements and Functionality
Configuring a BLF/Xfer Key
Model 6755i IP Phone User Guide 125
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Speeddial/Xfer
Model 6755i IP Phone User Guide 127
Speeddial/Xfer Key Requirements and Functionality
Configuring a Speeddial/Xfer Key
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Model 6755i IP Phone User Guide 129
Speeddial/Conf
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Configuring a Speeddial/Conf Key
Model 6755i IP Phone User Guide 131
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Services Key
Model 6755i IP Phone User Guide 133
Configuring a Services Key
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Model 6755i IP Phone User Guide 135
Configuring a Directory Key
Directory Key
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Model 6755i IP Phone User Guide 137
Configuring a Callers List Key
Callers List Key
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Model 6755i IP Phone User Guide 139
Configuring an Intercom Key
Intercom Key
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Model 6755i IP Phone User Guide 141
Configuring a Phone Lock Key
Phone Lock Key
142 Model 6755i IP Phone User Guide
Using the Lock/Unlock Key on the IP Phone
Model 6755i IP Phone User Guide 143
Configuring a Paging Key
Paging Key Sends the RTP Stream
144 Model 6755i IP Phone User Guide
Model 6755i IP Phone User Guide 145
Using the Paging Key
146 Model 6755i IP Phone User Guide
Model 6755i IP Phone User Guide 147
Configuring a None Key
None Key
148 Model 6755i IP Phone User Guide
Model 6755i IP Phone User Guide 149
Configuring an Empty Key
Empty Key
150 Model 6755i IP Phone User Guide
Model 6755i IP Phone User Guide 151
Deleting a Key
152 Model 6755i IP Phone User Guide
Making Calls
Dialing a Number
Model 6755i IP Phone User Guide 153
Pre-dialing a Number
Using Handsfree Speakerphone
Making Calls
154 Model 6755i IP Phone User Guide
To change this volume
Using a Headset
Advanced Volume Controls for the Headset Mic
To Make and Receive Calls Using a Headset
Using Intercom
Using the Icom Key
156 Model 6755i IP Phone User Guide
Incoming Intercom Features Description Aastra Web UI
Model 6755i IP Phone User Guide 157
158 Model 6755i IP Phone User Guide
Accessing the Redial List
Redial
Deleting from the Redial List
Mute
Model 6755i IP Phone User Guide 159
Answering an Incoming Call
Receiving Calls
Receiving Calls
160 Model 6755i IP Phone User Guide
Sending an Incoming Call to Voicemail
Model 6755i IP Phone User Guide 161
Placing a Call on Hold
Handling Calls
Handling Calls
162 Model 6755i IP Phone User Guide
Automatic Hold
When on Hold
Model 6755i IP Phone User Guide 163
Retrieving a Held Call
164 Model 6755i IP Phone User Guide
Screen that displays when handset is lifted
Transferring Calls
Blind Transfer
Transfer Key when handset is lifted
Model 6755i IP Phone User Guide 165
To transfer a call to another extension
Conferencing Calls
166 Model 6755i IP Phone User Guide
Local Conferencing
Using Local Conferencing
Conference key when handset is lifted
Model 6755i IP Phone User Guide 167
168 Model 6755i IP Phone User Guide
Joining Two Active Calls in a Single Conference
Centralized Conferencing for Sylantro and Broadsoft Servers
Using Centralized Conferencing
Model 6755i IP Phone User Guide 169
Setting Up Multiple Conferences for Sylantro Server only
170 Model 6755i IP Phone User Guide
Ending Calls
Model 6755i IP Phone User Guide 171
Joining Additional Parties to Active Conferences
Managing Calls
Accessing Your Directory
Managing Calls
Directory List
Sorting Entries and Quick Search Feature
Model 6755i IP Phone User Guide 173
Managing the Directory List
Screen
174 Model 6755i IP Phone User Guide
Adding New Entries to the Directory List
Directory List Limitations
Model 6755i IP Phone User Guide 175
Editing Entries in the Directory List
176 Model 6755i IP Phone User Guide
Scrolling Multiple Screens Per Entry
Model 6755i IP Phone User Guide 177
Arranging Multiple Screens
178 Model 6755i IP Phone User Guide
Deleting Entries from the Directory List
Model 6755i IP Phone User Guide 179
Saving Entries to the Directory List
180 Model 6755i IP Phone User Guide
Directory Key Callers List Key
Directory Key Redial List Key
Model 6755i IP Phone User Guide 181
Downloading the Directory List to Your PC
Download the Directory List
Accessing the Directory List
182 Model 6755i IP Phone User Guide
Click on Operation-Directory
Caller’s List Screen Display
Callers List
Model 6755i IP Phone User Guide 183
Display Item Description
Press the Callers List key. or
Accessing the Callers List
184 Model 6755i IP Phone User Guide
Callers List Key Handsfree Button
Model 6755i IP Phone User Guide 185
Editing Entries in the Callers List
186 Model 6755i IP Phone User Guide
Deleting Entries from the Callers List
Model 6755i IP Phone User Guide 187
Downloading the Callers List to Your PC
Download the Callers List
Account Configuration DND and Call Forwarding
DND Account-Based Configuration
188 Model 6755i IP Phone User Guide
Configuring DND
Model 6755i IP Phone User Guide 189
Configuring DND Using the Aastra Web UI
190 Model 6755i IP Phone User Guide
Click on Basic Settings-Account Configuration
Using DND Modes via the IP Phone UI
Model 6755i IP Phone User Guide 191
DND in Account Mode
DND in Phone Mode Default
192 Model 6755i IP Phone User Guide
Model 6755i IP Phone User Guide 193
DND in Custom Mode
Call Forward Account-Based Configuration
Indicates
Page
Configuring Cfwd Using the Aastra Web UI
Model 6755i IP Phone User Guide 195
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Using Cfwd via the IP Phone UI
Cfwd in Account Mode
Model 6755i IP Phone User Guide 199
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Model 6755i IP Phone User Guide 201
Call Forward State Screen
Change the State Change the Number Change the No. Rings
Cfwd in Phone Mode
Mode Screen No Cfwd phone
202 Model 6755i IP Phone User Guide
Model 6755i IP Phone User Guide 203
Calls
Managing
204 Model 6755i IP Phone User Guide
Cfwd in Custom Mode
Model 6755i IP Phone User Guide 205
Account Screen
206 Model 6755i IP Phone User Guide
State
Model 6755i IP Phone User Guide 207
Change
No. Rings
208 Model 6755i IP Phone User Guide
Services Key Callers List
Missed Calls Indicator
Accessing and Clearing Missed Calls
Model 6755i IP Phone User Guide 209
Using Voicemail
Voicemail
210 Model 6755i IP Phone User Guide
Star Codes
Additional Features
Additional Features
Suppress Dtmf Playback
Click on Basic Settings-Preferences
212 Model 6755i IP Phone User Guide
Configuring Display of Dtmf Digits
Display Dtmf Digits
Model 6755i IP Phone User Guide 213
214 Model 6755i IP Phone User Guide
Enable/Disable Call Waiting
Model 6755i IP Phone User Guide 215
Enabling/Disabling Call Waiting
216 Model 6755i IP Phone User Guide
Configuring Call Waiting Tone
Play Call Waiting Tone
Model 6755i IP Phone User Guide 217
Configuring Stuttered Dial Tone
Stuttered Dial Tone
218 Model 6755i IP Phone User Guide
Configuring XML Beep Support
XML Beep Support
Model 6755i IP Phone User Guide 219
Status Scroll Delay
Configuring Status Scroll Delay
220 Model 6755i IP Phone User Guide
Transfer/Conference Call Behavior
Incoming Call Interrupts Dialing
Model 6755i IP Phone User Guide 221
Intercom Behavior
Configuring Incoming Call Interrupts Dialing
222 Model 6755i IP Phone User Guide
Switch UI Focus to Ringing Line
Model 6755i IP Phone User Guide 223
Preferred Line and Preferred Line Timeout
Phone Feature Preferred Line Behavior
224 Model 6755i IP Phone User Guide
Model 6755i IP Phone User Guide 225
Goodbye Key Cancels Incoming Calls
Configuring Goodbye Key to Cancel Incoming Calls
226 Model 6755i IP Phone User Guide
Using the Goodbye Key to Cancel Incoming Calls Feature
Goodbye Key Cancels Incoming Call is
Model 6755i IP Phone User Guide 227
Configuring UPnP Mapping Lines
UPnP Mapping Lines for remote phones
228 Model 6755i IP Phone User Guide
Model 6755i IP Phone User Guide 229
Message Waiting Indicator
Configuring Message Waiting Indicator
230 Model 6755i IP Phone User Guide
Incoming Intercom
Incoming Intercom Call Features
Model 6755i IP Phone User Guide 231
Microphone Mute
Auto-Answer/Play Warning Tone
Configuring Incoming Intercom Settings
232 Model 6755i IP Phone User Guide
Allow Barge
Model 6755i IP Phone User Guide 233
Using Redial Key for Last Number Redial
234 Model 6755i IP Phone User Guide
Configuring Group RTP Paging
Model 6755i IP Phone User Guide 235
Group RTP Paging receives RTP streams
Group Paging RTP Settings
236 Model 6755i IP Phone User Guide
Configuring Lldp Elin
Model 6755i IP Phone User Guide 237
Outgoing Intercom Calls
Available Features Enabled by Administrators
Available Features Enabled by Administrators
Missed Call Summary Subscription
Centralized Conferencing
Customizable Callers List Key and Services Key
Autodial Hotline and Warmline
Model 6755i IP Phone User Guide 239
Answer and Ignore Softkeys for XML Applications
XML Softkey for Special Characters in XML Applications
240 Model 6755i IP Phone User Guide
Model 6755i IP Phone User Guide 241
Using the Keypad During Active XML Applications
Playing a WAV File On Your Phone
IP Phone UI Screen During WAV Streaming
Key Redirection
242 Model 6755i IP Phone User Guide
Options Key
RTP Recording and Simultaneous Playing
XML Applications and Off-Hook Interaction
XML Override for a Locked Phone
Model 6755i IP Phone User Guide 243
Hold Feature Enhancement for Broadsoft Servers
IP Phone UI when Broadsoft CMS is Enabled
244 Model 6755i IP Phone User Guide
Model 6755i IP Phone User Guide 245
Model M670i and M675i Expansion Modules
Model M670i and M675i Expansion Modules
Model M670i
246 Model 6755i IP Phone User Guide
Expansion Module keys support the following functions
M670i Expansion Module
Using the Expansion Modules
Model 6755i IP Phone User Guide 247
M675i Expansion Module
248 Model 6755i IP Phone User Guide
1 Screen
2 Screen
Model 6755i IP Phone User Guide 249
Press-and-Hold to Create a Speeddial Key
Troubleshooting Solutions
Troubleshooting Solutions
250 Model 6755i IP Phone User Guide
How do I change my user password?
What are services, and how do I use them?
Why does my phone display the No Service message?
Model 6755i IP Phone User Guide 251
Why does my phone display Bad Encrypted Config?
252 Model 6755i IP Phone User Guide
Model 6755i IP Phone User Guide 253
How do I restart the IP phone?
254 Model 6755i IP Phone User Guide
How do I lock my phone?
Model 6755i IP Phone User Guide 255
Page
Warranty Repair Services
Limited Warranty
Limited Warranty
Model 6755i IP Phone User Guide 257
After Warranty Service
258 Model 6755i IP Phone User Guide
Time Zone Name/Time Zone Code Table
Appendix a Time Zone Codes
Appendix a Time Zone Codes
Time Zone Name Time Zone Code
NST
Time
SGT
Index
Index
Index-2 Model 6755i IP Phone User Guide
Index-3
Index-4 Model 6755i IP Phone User Guide
button and the speaker light flashes and you do not hear dial tone through the speaker phone, the Set Audio option in the phone’s Options list has been set up for headset
a second time and if the light goes out, the phone has been set up to be used only with a headset or handset. If the light stays on steady and you hear dial tone, the phone has been set up so that you can alternate between the speakerphone and the headset by pressing
. See the section “Set Audio” on page 34 for instructions on how to change the Set Audio option.