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Aastra Telecom manual Services Key, Model 6755i IP Phone User Guide 133

Models: 6755i

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Services Key

By default, the 6755i has a Services key configured on key 1 of the top set of keys. However, you can use any key to configure a "Services" key.

Services

Key

The Services key accesses enhanced features and services provided by third parties. Using the "Services" key, you can:

•Select customized (XML) features

•Utilize a Caller List

•Utilize a Directory

•Utilize Voicemail

Note: Other than the Services Menu, you can also configure the Caller List and Directory List on separate keys.

The XML customized services are created and provided by your System Administrator through the diverse web based language of XML. Availability of these services depends on your phone system or service provider.

Reference

For more information about XML, Caller List, Directory, and Voicemail, see the following:

•“XML Key” on page 100

•“Callers List” on page 183

•“Directory List” on page 172

•“Voicemail” on page 210

Note: Your System Administrator can create a custom Services key for your application. For more information about custom Services, see “Customizable Callers List Key and Services Key” on page 239.

Line Keys, Programmable Keys, and Softkeys

Model 6755i IP Phone User Guide

133

Image 141

Aastra Telecom manual Services Key, Model 6755i IP Phone User Guide 133

Contents

6755i IP Phone Page Software License Agreement Software License AgreementIii Page Table of Contents Table of ContentsDialing a Number 153 Pre-dialing a Number 154 Line Keys, Programmable Keys, and SoftkeysVii Using Intercom 156 Redial 158 Mute 159Viii Using the Expansion Modules 247About this Guide About this GuideDocumentation Model 6755i IP Phone User GuideIntroduction Phone FeaturesIntroduction RequirementsInstallation and Setup Getting Started Getting StartedPlugging in and Starting the Phone Updating Configuration Started GettingIdle Screen Network Connected/Network Disconnected Idle Screen Services Intercom Directory Callers ListReference Idle Screen With Softkeys/Programmable Keys ConfiguredScreen Display After Picking Up the Handset Idle Screen with Voicemail MessagesAfter Handset Pickup After Pressing More IP Phone Keys and Key Descriptions IP Phone Keys and Key DescriptionsKey Descriptions Keys Key DescriptionIP Phone Keys and Key Descriptions None Phone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Call ForwardSimplified Options Menu Methods for Customizing Your PhoneReferences Using the IP Phone UIPhone Options via the Aastra Web UI Using the Aastra Web UIMethods for Customizing Your Phone Headings Descriptions Status OperationAvailable Functions for Softkeys and Programmable Keys Headings Descriptions Basic SettingsPhone Status Phone StatusPhone Status via IP Phone UI Select Phone StatusScroll to IP&MAC Addresses and press Select Finding Your Phone’s IP AddressPhone Status via the Aastra Web UI SIP Account Status SIP Account StatusExample Backup Registrar Line SIP Account Status Used? Status Description ConditionWhere Customizing Your Phone Customizing Your PhoneRing Tones and Tone Sets Ring TonesRing Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring TonePress Done Select Tone Set Click on Basic Settings-Preferences-Ring TonesSetting Contrast Level Contrast LevelSelect Contrast Level Backlight Setting the BacklightSelect Backlight OffIf you selected Auto, press the Advanced softkey Live Dialpad Enabling/Disabling Live DialpadSelect Preferences Select Live Dialpad Set Audio Audio ModeSetting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Headset Speaker/Headset Headset/SpeakerSelect Headset Mic Volume Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set TimeSelect Time Format Set Date and Date FormatSelect Preferences Select Time and Date Select Date Format Set Time Zone Select Preferences Select Time and Date Select Time ZoneDaylight Savings Time Set Time Servers Min summertime 1h summertime Automatic DefaultSelect Preferences Select Time and Date Select Time Server Select from Time Server 1, Time Server 2, or Time ServerClick on Basic Settings-Preferences-Time and Date Setting Click to save your settings Specifying the Language to Use LanguageSelect Screen Language Français FrenchClick on Basic Settings-Preferences-Language Settings Keypad Input Alphabet Tables English Language InputFrench Key Uppercase Characters Lowercase CharactersGerman SpanishConfiguring Language Input Using the IP Phone UI ItalianExample Select Input Language Click on Basic Settings- Preferences-Language SettingsLatin 2 Character Set Setting a User Password User PasswordSelect User Password and press Select If you change the password Then you need toClick on Operation-User Password Reset a User Password Resetting a User PasswordClick on Operation-Reset Restarting your phoneSelect Restart Phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the PhoneLock the Phone? field, click Click on Operation-Phone LockEmergency Description Number Defining an Emergency Dial Plan911110 Define an Emergency Dial PlanLine Keys, Programmable Keys, and Softkeys Line Keys, Programmable Keys, and SoftkeysMultiple Line and Call Appearances Services Softkeys and Programmable KeysDirectory None Callers List Programmable Keys Softkeys Keys Key Function Description Speeddial/Conf PagingEmpty Softkey Type Default States State-Based Softkeys Bottom Keys onlyState Description Label LAB Key Display BehaviorSat Jan 1 1218am Key 12 configured as a speeddialSoftkey Line/Call Appearance Lights Line KeyLine Keys, Programmable Keys, and Softkeys Softkeys Configuring a Line KeyProgrammable Keys Speeddial Key Access levelKeySpeeddial Prefix Line=2Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Press SD button Creating a Speeddial Using the Speed Dial Edit OptionLine Keys, Programmable Keys, and Softkeys Softkeys Click on Operation-Keypad Speeddial Keys, and Softkeys LineEditing Speeddial Keys Select Preferences Select Speed Dial EditEdit the speeddial information as applicable and press Save Aastra Web UI Click on Operation-Keypad Speeddial Do not Disturb DND Key Configuring a DND KeySoftkeys Busy Lamp Field BLF Key Global Configuring a BLF KeyThrough BLF List Key Configuring a BLF List KeySoftkeys Programmable Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone ACD LED Table Using the ACD KeyAvailable Log Out Line Keys, Programmable Keys, and Softkeys Softkeys Programmable Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP 100 Model 6755i IP Phone User Guide XML KeyModel 6755i IP Phone User Guide 101 Configuring XML Services102 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 103 Configuring an XML Key104 Model 6755i IP Phone User Guide From the Services Menu Accessing the XML ServiceServices Key Model 6755i IP Phone User Guide 105From an XML Key 106 Model 6755i IP Phone User GuideConfiguring a WebApps Key WebApps KeyModel 6755i IP Phone User Guide 107 To use the WebApps key Using the WebApps KeyConfiguring a Flash Key Flash KeyModel 6755i IP Phone User Guide 109 110 Model 6755i IP Phone User Guide Configuring a Sprecode Key Sprecode KeyModel 6755i IP Phone User Guide 111 112 Model 6755i IP Phone User Guide Park/Pickup Static Configuration Park/Pickup KeysModel 6755i IP Phone User Guide 113 Park/Pickup Call Server Configuration Values 114 Model 6755i IP Phone User GuideServer Park Values Pickup Values Configuring Park /Pickup using Static Configuration Click on Basic Settings-Preferences-GeneralModel 6755i IP Phone User Guide 115 Key Configuration Using the Aastra Web UI Park/Pickup Key ConfigurationConfiguring Park/Pickup using Key Configuration 116 Model 6755i IP Phone User GuideModel 6755i IP Phone User Guide 117 118 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 119 Using the Park Call/Pickup Parked Call FeaturePark a Call Pickup a Parked CallLast Call Return lcr Key Sylantro Servers only Configuring a Last Call Return Key120 Model 6755i IP Phone User Guide How it worksModel 6755i IP Phone User Guide 121 Configuring a Call Forward Key Call Forward Key122 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 123 BLF/Xfer 124 Model 6755i IP Phone User GuideBLF/Xfer Key Requirements and Functionality Model 6755i IP Phone User Guide 125 Configuring a BLF/Xfer Key126 Model 6755i IP Phone User Guide Speeddial/Xfer Model 6755i IP Phone User Guide 127Speeddial/Xfer Key Requirements and Functionality 128 Model 6755i IP Phone User Guide Configuring a Speeddial/Xfer KeyModel 6755i IP Phone User Guide 129 130 Model 6755i IP Phone User Guide Speeddial/ConfModel 6755i IP Phone User Guide 131 Configuring a Speeddial/Conf Key132 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 133 Services Key134 Model 6755i IP Phone User Guide Configuring a Services KeyModel 6755i IP Phone User Guide 135 Configuring a Directory Key Directory Key136 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 137 Configuring a Callers List Key Callers List Key138 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 139 Configuring an Intercom Key Intercom Key140 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 141 Configuring a Phone Lock Key Phone Lock Key142 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 143 Using the Lock/Unlock Key on the IP PhoneConfiguring a Paging Key Paging Key Sends the RTP Stream144 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 145 146 Model 6755i IP Phone User Guide Using the Paging KeyModel 6755i IP Phone User Guide 147 Configuring a None Key None Key148 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 149 Configuring an Empty Key Empty Key150 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 151 152 Model 6755i IP Phone User Guide Deleting a KeyMaking Calls Dialing a NumberModel 6755i IP Phone User Guide 153 Making Calls Using Handsfree SpeakerphonePre-dialing a Number 154 Model 6755i IP Phone User GuideAdvanced Volume Controls for the Headset Mic Using a HeadsetTo change this volume To Make and Receive Calls Using a HeadsetUsing Intercom Using the Icom Key156 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 157 Incoming Intercom Features Description Aastra Web UIRedial Accessing the Redial List158 Model 6755i IP Phone User Guide Deleting from the Redial ListModel 6755i IP Phone User Guide 159 MuteReceiving Calls Receiving CallsAnswering an Incoming Call 160 Model 6755i IP Phone User GuideModel 6755i IP Phone User Guide 161 Sending an Incoming Call to VoicemailHandling Calls Handling CallsPlacing a Call on Hold 162 Model 6755i IP Phone User GuideModel 6755i IP Phone User Guide 163 When on HoldAutomatic Hold Retrieving a Held CallTransferring Calls Screen that displays when handset is lifted164 Model 6755i IP Phone User Guide Blind TransferTransfer Key when handset is lifted Model 6755i IP Phone User Guide 165To transfer a call to another extension Conferencing Calls 166 Model 6755i IP Phone User GuideLocal Conferencing Using Local Conferencing Conference key when handset is liftedModel 6755i IP Phone User Guide 167 168 Model 6755i IP Phone User Guide Joining Two Active Calls in a Single ConferenceCentralized Conferencing for Sylantro and Broadsoft Servers Model 6755i IP Phone User Guide 169 Using Centralized Conferencing170 Model 6755i IP Phone User Guide Setting Up Multiple Conferences for Sylantro Server onlyEnding Calls Model 6755i IP Phone User Guide 171Joining Additional Parties to Active Conferences Managing Calls Accessing Your DirectoryManaging Calls Directory ListSorting Entries and Quick Search Feature Model 6755i IP Phone User Guide 173Managing the Directory List Adding New Entries to the Directory List 174 Model 6755i IP Phone User GuideScreen Directory List LimitationsEditing Entries in the Directory List Model 6755i IP Phone User Guide 175Scrolling Multiple Screens Per Entry 176 Model 6755i IP Phone User GuideArranging Multiple Screens Model 6755i IP Phone User Guide 177Deleting Entries from the Directory List 178 Model 6755i IP Phone User GuideSaving Entries to the Directory List Model 6755i IP Phone User Guide 179180 Model 6755i IP Phone User Guide Directory Key Callers List KeyDirectory Key Redial List Key Downloading the Directory List to Your PC Model 6755i IP Phone User Guide 181182 Model 6755i IP Phone User Guide Accessing the Directory ListDownload the Directory List Click on Operation-DirectoryModel 6755i IP Phone User Guide 183 Callers ListCaller’s List Screen Display Display Item Description184 Model 6755i IP Phone User Guide Accessing the Callers ListPress the Callers List key. or Callers List Key Handsfree ButtonEditing Entries in the Callers List Model 6755i IP Phone User Guide 185Deleting Entries from the Callers List 186 Model 6755i IP Phone User GuideModel 6755i IP Phone User Guide 187 Downloading the Callers List to Your PCDownload the Callers List Account Configuration DND and Call Forwarding DND Account-Based Configuration188 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 189 Configuring DND190 Model 6755i IP Phone User Guide Configuring DND Using the Aastra Web UIClick on Basic Settings-Account Configuration Using DND Modes via the IP Phone UIModel 6755i IP Phone User Guide 191 DND in Account Mode DND in Phone Mode Default192 Model 6755i IP Phone User Guide Call Forward Account-Based Configuration DND in Custom ModeModel 6755i IP Phone User Guide 193 IndicatesPage Model 6755i IP Phone User Guide 195 Configuring Cfwd Using the Aastra Web UI196 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 197 198 Model 6755i IP Phone User Guide Using Cfwd via the IP Phone UI Cfwd in Account ModeModel 6755i IP Phone User Guide 199 200 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 201 Call Forward State ScreenChange the State Change the Number Change the No. Rings Cfwd in Phone Mode Mode Screen No Cfwd phone202 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 203 Calls Managing204 Model 6755i IP Phone User Guide Cfwd in Custom Mode Model 6755i IP Phone User Guide 205Account Screen 206 Model 6755i IP Phone User Guide Change Model 6755i IP Phone User Guide 207State No. Rings208 Model 6755i IP Phone User Guide Accessing and Clearing Missed Calls Missed Calls IndicatorServices Key Callers List Model 6755i IP Phone User Guide 209Using Voicemail Voicemail210 Model 6755i IP Phone User Guide Additional Features Additional FeaturesStar Codes Suppress Dtmf Playback212 Model 6755i IP Phone User Guide Click on Basic Settings-PreferencesConfiguring Display of Dtmf Digits Display Dtmf DigitsModel 6755i IP Phone User Guide 213 214 Model 6755i IP Phone User Guide Enable/Disable Call Waiting Model 6755i IP Phone User Guide 215Enabling/Disabling Call Waiting 216 Model 6755i IP Phone User Guide Configuring Call Waiting Tone Play Call Waiting ToneModel 6755i IP Phone User Guide 217 Configuring Stuttered Dial Tone Stuttered Dial Tone218 Model 6755i IP Phone User Guide Configuring XML Beep Support XML Beep SupportModel 6755i IP Phone User Guide 219 Status Scroll Delay Configuring Status Scroll Delay220 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 221 Incoming Call Interrupts DialingTransfer/Conference Call Behavior Intercom Behavior222 Model 6755i IP Phone User Guide Configuring Incoming Call Interrupts DialingModel 6755i IP Phone User Guide 223 Switch UI Focus to Ringing LinePreferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior224 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 225 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls226 Model 6755i IP Phone User Guide Using the Goodbye Key to Cancel Incoming Calls Feature Goodbye Key Cancels Incoming Call isModel 6755i IP Phone User Guide 227 Configuring UPnP Mapping Lines UPnP Mapping Lines for remote phones228 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 229 Message Waiting Indicator Configuring Message Waiting Indicator230 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 231 Incoming Intercom Call FeaturesIncoming Intercom Microphone Mute232 Model 6755i IP Phone User Guide Configuring Incoming Intercom SettingsAuto-Answer/Play Warning Tone Allow BargeModel 6755i IP Phone User Guide 233 234 Model 6755i IP Phone User Guide Using Redial Key for Last Number RedialConfiguring Group RTP Paging Model 6755i IP Phone User Guide 235Group RTP Paging receives RTP streams 236 Model 6755i IP Phone User Guide Group Paging RTP SettingsModel 6755i IP Phone User Guide 237 Configuring Lldp ElinAvailable Features Enabled by Administrators Available Features Enabled by AdministratorsOutgoing Intercom Calls Missed Call Summary SubscriptionAutodial Hotline and Warmline Customizable Callers List Key and Services KeyCentralized Conferencing Model 6755i IP Phone User Guide 239Answer and Ignore Softkeys for XML Applications XML Softkey for Special Characters in XML Applications240 Model 6755i IP Phone User Guide Playing a WAV File On Your Phone Using the Keypad During Active XML ApplicationsModel 6755i IP Phone User Guide 241 IP Phone UI Screen During WAV StreamingKey Redirection 242 Model 6755i IP Phone User GuideOptions Key XML Override for a Locked Phone XML Applications and Off-Hook InteractionRTP Recording and Simultaneous Playing Model 6755i IP Phone User Guide 243Hold Feature Enhancement for Broadsoft Servers IP Phone UI when Broadsoft CMS is Enabled244 Model 6755i IP Phone User Guide Model M670i and M675i Expansion Modules Model M670i and M675i Expansion ModulesModel 6755i IP Phone User Guide 245 Model M670iExpansion Module keys support the following functions 246 Model 6755i IP Phone User GuideModel 6755i IP Phone User Guide 247 Using the Expansion ModulesM670i Expansion Module M675i Expansion Module248 Model 6755i IP Phone User Guide 1 Screen2 Screen Press-and-Hold to Create a Speeddial Key Model 6755i IP Phone User Guide 249Troubleshooting Solutions Troubleshooting Solutions250 Model 6755i IP Phone User Guide Why does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? Model 6755i IP Phone User Guide 251252 Model 6755i IP Phone User Guide Why does my phone display Bad Encrypted Config?How do I restart the IP phone? Model 6755i IP Phone User Guide 253How do I lock my phone? 254 Model 6755i IP Phone User GuideModel 6755i IP Phone User Guide 255 Page Limited Warranty Limited WarrantyWarranty Repair Services Model 6755i IP Phone User Guide 257258 Model 6755i IP Phone User Guide After Warranty ServiceAppendix a Time Zone Codes Appendix a Time Zone CodesTime Zone Name/Time Zone Code Table Time Zone Name Time Zone CodeNST Time SGT Index IndexIndex-2 Model 6755i IP Phone User Guide Index-3 Index-4 Model 6755i IP Phone User Guide