Available Log Out | Aastra Telecom 6755i instruction

4.Using the keypad, enter your Password (provided by your System Administrator) and press the Log In Key.

Note: Use the Backspace key to move back a space and delete a character if required. Use the Cancel softkey to cancel the ACD login.

Your phone logs into the queue on the server.

5.You are logged into the queue and the following screen displays.

Services	Icom
Dir
Callers
ACD: Support
Available
Log Out

6.To allow your phone to be available in the queue, press the Available softkey. The following screen displays.

Services	Icom
Dir
Callers
ACD: Support
Unavailable
Log Out

If your IP phone status is set to “Available” then the server begins to distribute phone calls from this queue to your IP phone. You must manually change the state to “Available” in order to start receiving calls.

7.To temporarily stop receiving calls, press the press the Unavailable softkey.

If you are on a call (or miss a call that has been distributed to your phone), your phone status automatically changes to "Unavailable". Your phone remains in the "Unavailable" state until one of the following occurs:

•You use the IP Phone UI to manually switch the IP phone state back to "Available"

or

•The availability “timer” for your IP phone expires. This only occurs if your Administrator has configured an auto-availability timer on your IP phone. Contact your System Administrator for more information.

8.To logout of the queue, press the Log Out softkey. The server no longer distributes phone calls to your IP phone.

Line Keys, Programmable Keys, and Softkeys

Model 6755i IP Phone User Guide

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Image 101

Aastra Telecom 6755i manual Available Log Out

Contents

6755i IP Phone Page Iii Software License AgreementSoftware License Agreement Page Table of Contents Table of Contents Dialing a Number 153 Pre-dialing a Number 154 Line Keys, Programmable Keys, and Softkeys Vii Using Intercom 156 Redial 158 Mute 159 Viii Using the Expansion Modules 247 About this Guide About this GuideDocumentation Model 6755i IP Phone User Guide Introduction Phone FeaturesIntroduction Requirements Installation and Setup Plugging in and Starting the Phone Getting StartedGetting Started Updating Configuration Idle Screen StartedGetting Network Connected/Network Disconnected Idle Screen Services Intercom Directory Callers List Reference Idle Screen With Softkeys/Programmable Keys Configured Screen Display After Picking Up the Handset Idle Screen with Voicemail Messages After Handset Pickup After Pressing More IP Phone Keys and Key Descriptions IP Phone Keys and Key DescriptionsKey Descriptions Keys Key Description IP Phone Keys and Key Descriptions None Phone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Call Forward Simplified Options Menu Methods for Customizing Your Phone References Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Methods for Customizing Your Phone Available Functions for Softkeys and Programmable Keys Headings Descriptions StatusOperation Headings Descriptions Basic Settings Phone Status Phone StatusPhone Status via IP Phone UI Select Phone Status Scroll to IP&MAC Addresses and press Select Finding Your Phone’s IP Address Phone Status via the Aastra Web UI SIP Account Status SIP Account Status Where Example Backup Registrar Line SIP Account Status Used?Status Description Condition Customizing Your Phone Customizing Your PhoneRing Tones and Tone Sets Ring Tones Ring Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring Tone Press Done Select Tone Set Click on Basic Settings-Preferences-Ring Tones Select Contrast Level Setting Contrast LevelContrast Level Backlight Setting the BacklightSelect Backlight Off If you selected Auto, press the Advanced softkey Select Preferences Select Live Dialpad Live DialpadEnabling/Disabling Live Dialpad Set Audio Audio Mode Setting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Headset Speaker/Headset Headset/Speaker Select Headset Mic Volume Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set Time Select Preferences Select Time and Date Select Time FormatSet Date and Date Format Select Date Format Daylight Savings Time Set Time ZoneSelect Preferences Select Time and Date Select Time Zone Set Time Servers Min summertime 1h summertime Automatic DefaultSelect Preferences Select Time and Date Select Time Server Select from Time Server 1, Time Server 2, or Time Server Click on Basic Settings-Preferences-Time and Date Setting Click to save your settings Specifying the Language to Use LanguageSelect Screen Language Français French Click on Basic Settings-Preferences-Language Settings Keypad Input Alphabet Tables English Language InputFrench Key Uppercase Characters Lowercase Characters German Spanish Example Configuring Language Input Using the IP Phone UIItalian Select Input Language Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set Setting a User Password User PasswordSelect User Password and press Select If you change the password Then you need to Click on Operation-User Password Reset a User Password Resetting a User Password Select Restart Phone Click on Operation-ResetRestarting your phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the Phone Lock the Phone? field, click Click on Operation-Phone Lock Emergency Description Number Defining an Emergency Dial Plan 911110 Define an Emergency Dial Plan Multiple Line and Call Appearances Line Keys, Programmable Keys, and SoftkeysLine Keys, Programmable Keys, and Softkeys Directory None Callers List Programmable Keys Softkeys ServicesSoftkeys and Programmable Keys Keys Empty Key Function Description Speeddial/ConfPaging State Description Softkey Type Default StatesState-Based Softkeys Bottom Keys only Label LAB Key Display Behavior Sat Jan 1 1218am Key 12 configured as a speeddial Softkey Line/Call Appearance Lights Line Key Line Keys, Programmable Keys, and Softkeys Softkeys Configuring a Line Key Programmable Keys Speeddial Key Access levelKeySpeeddial Prefix Line=2 Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Press SD button Creating a Speeddial Using the Speed Dial Edit Option Line Keys, Programmable Keys, and Softkeys Softkeys Click on Operation-Keypad Speeddial Keys, and Softkeys LineEditing Speeddial Keys Select Preferences Select Speed Dial Edit Edit the speeddial information as applicable and press Save Aastra Web UI Click on Operation-Keypad Speeddial Do not Disturb DND Key Configuring a DND Key Softkeys Busy Lamp Field BLF Key Global Configuring a BLF Key Through BLF List Key Configuring a BLF List Key Softkeys Programmable Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone ACD LED Table Using the ACD Key Available Log Out Line Keys, Programmable Keys, and Softkeys Softkeys Programmable Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call Pickup Using Group Call Pickup GCP 100 Model 6755i IP Phone User Guide XML Key Model 6755i IP Phone User Guide 101 Configuring XML Services 102 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 103 Configuring an XML Key 104 Model 6755i IP Phone User Guide From the Services Menu Accessing the XML ServiceServices Key Model 6755i IP Phone User Guide 105 From an XML Key 106 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 107 Configuring a WebApps KeyWebApps Key To use the WebApps key Using the WebApps Key Model 6755i IP Phone User Guide 109 Configuring a Flash KeyFlash Key 110 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 111 Configuring a Sprecode KeySprecode Key 112 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 113 Park/Pickup Static ConfigurationPark/Pickup Keys Server Park Values Pickup Values Park/Pickup Call Server Configuration Values114 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 115 Configuring Park /Pickup using Static ConfigurationClick on Basic Settings-Preferences-General Key Configuration Using the Aastra Web UI Park/Pickup Key ConfigurationConfiguring Park/Pickup using Key Configuration 116 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 117 118 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 119 Using the Park Call/Pickup Parked Call FeaturePark a Call Pickup a Parked Call Last Call Return lcr Key Sylantro Servers only Configuring a Last Call Return Key120 Model 6755i IP Phone User Guide How it works Model 6755i IP Phone User Guide 121 122 Model 6755i IP Phone User Guide Configuring a Call Forward KeyCall Forward Key Model 6755i IP Phone User Guide 123 BLF/Xfer Key Requirements and Functionality BLF/Xfer124 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 125 Configuring a BLF/Xfer Key 126 Model 6755i IP Phone User Guide Speeddial/Xfer Key Requirements and Functionality Speeddial/XferModel 6755i IP Phone User Guide 127 128 Model 6755i IP Phone User Guide Configuring a Speeddial/Xfer Key Model 6755i IP Phone User Guide 129 130 Model 6755i IP Phone User Guide Speeddial/Conf Model 6755i IP Phone User Guide 131 Configuring a Speeddial/Conf Key 132 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 133 Services Key 134 Model 6755i IP Phone User Guide Configuring a Services Key Model 6755i IP Phone User Guide 135 136 Model 6755i IP Phone User Guide Configuring a Directory KeyDirectory Key Model 6755i IP Phone User Guide 137 138 Model 6755i IP Phone User Guide Configuring a Callers List KeyCallers List Key Model 6755i IP Phone User Guide 139 140 Model 6755i IP Phone User Guide Configuring an Intercom KeyIntercom Key Model 6755i IP Phone User Guide 141 142 Model 6755i IP Phone User Guide Configuring a Phone Lock KeyPhone Lock Key Model 6755i IP Phone User Guide 143 Using the Lock/Unlock Key on the IP Phone 144 Model 6755i IP Phone User Guide Configuring a Paging KeyPaging Key Sends the RTP Stream Model 6755i IP Phone User Guide 145 146 Model 6755i IP Phone User Guide Using the Paging Key Model 6755i IP Phone User Guide 147 148 Model 6755i IP Phone User Guide Configuring a None KeyNone Key Model 6755i IP Phone User Guide 149 150 Model 6755i IP Phone User Guide Configuring an Empty KeyEmpty Key Model 6755i IP Phone User Guide 151 152 Model 6755i IP Phone User Guide Deleting a Key Model 6755i IP Phone User Guide 153 Making CallsDialing a Number Making Calls Using Handsfree SpeakerphonePre-dialing a Number 154 Model 6755i IP Phone User Guide Advanced Volume Controls for the Headset Mic Using a HeadsetTo change this volume To Make and Receive Calls Using a Headset 156 Model 6755i IP Phone User Guide Using IntercomUsing the Icom Key Model 6755i IP Phone User Guide 157 Incoming Intercom Features Description Aastra Web UI Redial Accessing the Redial List158 Model 6755i IP Phone User Guide Deleting from the Redial List Model 6755i IP Phone User Guide 159 Mute Receiving Calls Receiving CallsAnswering an Incoming Call 160 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 161 Sending an Incoming Call to Voicemail Handling Calls Handling CallsPlacing a Call on Hold 162 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 163 When on HoldAutomatic Hold Retrieving a Held Call Transferring Calls Screen that displays when handset is lifted164 Model 6755i IP Phone User Guide Blind Transfer To transfer a call to another extension Transfer Key when handset is liftedModel 6755i IP Phone User Guide 165 Local Conferencing Conferencing Calls166 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 167 Using Local ConferencingConference key when handset is lifted Centralized Conferencing for Sylantro and Broadsoft Servers 168 Model 6755i IP Phone User GuideJoining Two Active Calls in a Single Conference Model 6755i IP Phone User Guide 169 Using Centralized Conferencing 170 Model 6755i IP Phone User Guide Setting Up Multiple Conferences for Sylantro Server only Joining Additional Parties to Active Conferences Ending CallsModel 6755i IP Phone User Guide 171 Managing Calls Accessing Your DirectoryManaging Calls Directory List Managing the Directory List Sorting Entries and Quick Search FeatureModel 6755i IP Phone User Guide 173 Adding New Entries to the Directory List 174 Model 6755i IP Phone User GuideScreen Directory List Limitations Editing Entries in the Directory List Model 6755i IP Phone User Guide 175 Scrolling Multiple Screens Per Entry 176 Model 6755i IP Phone User Guide Arranging Multiple Screens Model 6755i IP Phone User Guide 177 Deleting Entries from the Directory List 178 Model 6755i IP Phone User Guide Saving Entries to the Directory List Model 6755i IP Phone User Guide 179 Directory Key Redial List Key 180 Model 6755i IP Phone User GuideDirectory Key Callers List Key Downloading the Directory List to Your PC Model 6755i IP Phone User Guide 181 182 Model 6755i IP Phone User Guide Accessing the Directory ListDownload the Directory List Click on Operation-Directory Model 6755i IP Phone User Guide 183 Callers ListCaller’s List Screen Display Display Item Description 184 Model 6755i IP Phone User Guide Accessing the Callers ListPress the Callers List key. or Callers List Key Handsfree Button Editing Entries in the Callers List Model 6755i IP Phone User Guide 185 Deleting Entries from the Callers List 186 Model 6755i IP Phone User Guide Download the Callers List Model 6755i IP Phone User Guide 187Downloading the Callers List to Your PC 188 Model 6755i IP Phone User Guide Account Configuration DND and Call ForwardingDND Account-Based Configuration Model 6755i IP Phone User Guide 189 Configuring DND 190 Model 6755i IP Phone User Guide Configuring DND Using the Aastra Web UI Model 6755i IP Phone User Guide 191 Click on Basic Settings-Account ConfigurationUsing DND Modes via the IP Phone UI 192 Model 6755i IP Phone User Guide DND in Account ModeDND in Phone Mode Default Call Forward Account-Based Configuration DND in Custom ModeModel 6755i IP Phone User Guide 193 IndicatesPage Model 6755i IP Phone User Guide 195 Configuring Cfwd Using the Aastra Web UI 196 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 197 198 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 199 Using Cfwd via the IP Phone UICfwd in Account Mode 200 Model 6755i IP Phone User Guide Change the State Change the Number Change the No. Rings Model 6755i IP Phone User Guide 201Call Forward State Screen 202 Model 6755i IP Phone User Guide Cfwd in Phone ModeMode Screen No Cfwd phone Model 6755i IP Phone User Guide 203 204 Model 6755i IP Phone User Guide CallsManaging Account Screen Cfwd in Custom ModeModel 6755i IP Phone User Guide 205 206 Model 6755i IP Phone User Guide Change Model 6755i IP Phone User Guide 207State No. Rings 208 Model 6755i IP Phone User Guide Accessing and Clearing Missed Calls Missed Calls IndicatorServices Key Callers List Model 6755i IP Phone User Guide 209 210 Model 6755i IP Phone User Guide Using VoicemailVoicemail Additional Features Additional FeaturesStar Codes Suppress Dtmf Playback 212 Model 6755i IP Phone User Guide Click on Basic Settings-Preferences Model 6755i IP Phone User Guide 213 Configuring Display of Dtmf DigitsDisplay Dtmf Digits 214 Model 6755i IP Phone User Guide Enabling/Disabling Call Waiting Enable/Disable Call WaitingModel 6755i IP Phone User Guide 215 216 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 217 Configuring Call Waiting TonePlay Call Waiting Tone 218 Model 6755i IP Phone User Guide Configuring Stuttered Dial ToneStuttered Dial Tone Model 6755i IP Phone User Guide 219 Configuring XML Beep SupportXML Beep Support 220 Model 6755i IP Phone User Guide Status Scroll DelayConfiguring Status Scroll Delay Model 6755i IP Phone User Guide 221 Incoming Call Interrupts DialingTransfer/Conference Call Behavior Intercom Behavior 222 Model 6755i IP Phone User Guide Configuring Incoming Call Interrupts Dialing Model 6755i IP Phone User Guide 223 Switch UI Focus to Ringing Line 224 Model 6755i IP Phone User Guide Preferred Line and Preferred Line TimeoutPhone Feature Preferred Line Behavior Model 6755i IP Phone User Guide 225 226 Model 6755i IP Phone User Guide Goodbye Key Cancels Incoming CallsConfiguring Goodbye Key to Cancel Incoming Calls Model 6755i IP Phone User Guide 227 Using the Goodbye Key to Cancel Incoming Calls FeatureGoodbye Key Cancels Incoming Call is 228 Model 6755i IP Phone User Guide Configuring UPnP Mapping LinesUPnP Mapping Lines for remote phones Model 6755i IP Phone User Guide 229 230 Model 6755i IP Phone User Guide Message Waiting IndicatorConfiguring Message Waiting Indicator Model 6755i IP Phone User Guide 231 Incoming Intercom Call FeaturesIncoming Intercom Microphone Mute 232 Model 6755i IP Phone User Guide Configuring Incoming Intercom SettingsAuto-Answer/Play Warning Tone Allow Barge Model 6755i IP Phone User Guide 233 234 Model 6755i IP Phone User Guide Using Redial Key for Last Number Redial Group RTP Paging receives RTP streams Configuring Group RTP PagingModel 6755i IP Phone User Guide 235 236 Model 6755i IP Phone User Guide Group Paging RTP Settings Model 6755i IP Phone User Guide 237 Configuring Lldp Elin Available Features Enabled by Administrators Available Features Enabled by AdministratorsOutgoing Intercom Calls Missed Call Summary Subscription Autodial Hotline and Warmline Customizable Callers List Key and Services KeyCentralized Conferencing Model 6755i IP Phone User Guide 239 240 Model 6755i IP Phone User Guide Answer and Ignore Softkeys for XML ApplicationsXML Softkey for Special Characters in XML Applications Playing a WAV File On Your Phone Using the Keypad During Active XML ApplicationsModel 6755i IP Phone User Guide 241 IP Phone UI Screen During WAV Streaming Options Key Key Redirection242 Model 6755i IP Phone User Guide XML Override for a Locked Phone XML Applications and Off-Hook InteractionRTP Recording and Simultaneous Playing Model 6755i IP Phone User Guide 243 244 Model 6755i IP Phone User Guide Hold Feature Enhancement for Broadsoft ServersIP Phone UI when Broadsoft CMS is Enabled Model M670i and M675i Expansion Modules Model M670i and M675i Expansion ModulesModel 6755i IP Phone User Guide 245 Model M670i Expansion Module keys support the following functions 246 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 247 Using the Expansion ModulesM670i Expansion Module M675i Expansion Module 2 Screen 248 Model 6755i IP Phone User Guide1 Screen Press-and-Hold to Create a Speeddial Key Model 6755i IP Phone User Guide 249 250 Model 6755i IP Phone User Guide Troubleshooting SolutionsTroubleshooting Solutions Why does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? Model 6755i IP Phone User Guide 251 252 Model 6755i IP Phone User Guide Why does my phone display Bad Encrypted Config? How do I restart the IP phone? Model 6755i IP Phone User Guide 253 How do I lock my phone? 254 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 255 Page Limited Warranty Limited WarrantyWarranty Repair Services Model 6755i IP Phone User Guide 257 258 Model 6755i IP Phone User Guide After Warranty Service Appendix a Time Zone Codes Appendix a Time Zone CodesTime Zone Name/Time Zone Code Table Time Zone Name Time Zone Code NST Time SGT Index Index Index-2 Model 6755i IP Phone User Guide Index-3 Index-4 Model 6755i IP Phone User Guide