Managing Calls, Directory List | Aastra Telecom 6755i manual

Managing Calls

Managing Calls

The 6755i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts.

These features include:

•Directory List

•Callers List

•Call Forwarding

•Missed Calls Indicator

•Voicemail

Directory List

The Directory List is your personal phone book, conveniently stored within your phone. You can enter up to 200 entries into the 6755i Directory by adding them manually, or by saving the number and name from other lists stored on your phone. You can also dial directly from a directory entry. On the 6755i, you access the Directory by pressing Key 2 which is the Directory key.

Accessing Your Directory

IP Phone UI

Use the following procedure to access your Directory List. Use the following illustration as a reference.

Directory Key

172	Model 6755i IP Phone User Guide

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Aastra Telecom manual Managing Calls, Directory List, Model 6755i IP Phone User Guide, Accessing Your Directory

Contents

6755i IP Phone Page Software License Agreement Software License AgreementIii Page Table of Contents Table of Contents Line Keys, Programmable Keys, and Softkeys Dialing a Number 153 Pre-dialing a Number 154 Using Intercom 156 Redial 158 Mute 159 Vii Using the Expansion Modules 247 Viii About this Guide About this GuideDocumentation Model 6755i IP Phone User Guide Phone Features IntroductionIntroduction Requirements Installation and Setup Getting Started Getting StartedPlugging in and Starting the Phone Updating Configuration Started GettingIdle Screen Network Connected/Network Disconnected Services Intercom Directory Callers List Idle Screen Idle Screen With Softkeys/Programmable Keys Configured Reference Idle Screen with Voicemail Messages Screen Display After Picking Up the Handset After Handset Pickup After Pressing More IP Phone Keys and Key Descriptions IP Phone Keys and Key DescriptionsKey Descriptions Keys Key Description IP Phone Keys and Key Descriptions None Methods for Customizing Your Phone Phone Options via the IP Phone UIOption Number Call Forward Methods for Customizing Your Phone Simplified Options Menu Using the IP Phone UI References Using the Aastra Web UI Phone Options via the Aastra Web UI Methods for Customizing Your Phone Headings Descriptions Status OperationAvailable Functions for Softkeys and Programmable Keys Settings Headings Descriptions Basic Phone Status Phone StatusPhone Status via IP Phone UI Select Phone Status Finding Your Phone’s IP Address Scroll to IP&MAC Addresses and press Select Phone Status via the Aastra Web UI SIP Account Status SIP Account Status Example Backup Registrar Line SIP Account Status Used? Status Description ConditionWhere Customizing Your Phone Customizing Your PhoneRing Tones and Tone Sets Ring Tones Configuring Ring Tones and Tone Sets Ring Tone SetsSelect Preferences Select Ring Tone Click on Basic Settings-Preferences-Ring Tones Press Done Select Tone Set Setting Contrast Level Contrast LevelSelect Contrast Level Setting the Backlight BacklightSelect Backlight Off If you selected Auto, press the Advanced softkey Live Dialpad Enabling/Disabling Live DialpadSelect Preferences Select Live Dialpad Audio Mode Set Audio Headset Mic Volume Setting Audio Mode and Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Headset Speaker/Headset Headset/Speaker Select Headset Mic Volume Configuring Time and Date Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set Time Select Time Format Set Date and Date FormatSelect Preferences Select Time and Date Select Date Format Set Time Zone Select Preferences Select Time and Date Select Time ZoneDaylight Savings Time Min summertime 1h summertime Automatic Default Set Time ServersSelect Preferences Select Time and Date Select Time Server Select from Time Server 1, Time Server 2, or Time Server Click on Basic Settings-Preferences-Time and Date Setting Click to save your settings Language Specifying the Language to UseSelect Screen Language Français French Click on Basic Settings-Preferences-Language Settings Language Input Keypad Input Alphabet Tables EnglishFrench Key Uppercase Characters Lowercase Characters Spanish German Configuring Language Input Using the IP Phone UI ItalianExample Click on Basic Settings- Preferences-Language Settings Select Input Language Latin 2 Character Set User Password Setting a User PasswordSelect User Password and press Select If you change the password Then you need to Click on Operation-User Password Resetting a User Password Reset a User Password Click on Operation-Reset Restarting your phoneSelect Restart Phone Phone Lock Locking/Unlocking a PhoneLock the Phone Unlock the Phone Click on Operation-Phone Lock Lock the Phone? field, click Defining an Emergency Dial Plan Emergency Description Number Define an Emergency Dial Plan 911110 Line Keys, Programmable Keys, and Softkeys Line Keys, Programmable Keys, and SoftkeysMultiple Line and Call Appearances Services Softkeys and Programmable KeysDirectory None Callers List Programmable Keys Softkeys Keys Key Function Description Speeddial/Conf PagingEmpty Softkey Type Default States State-Based Softkeys Bottom Keys onlyState Description Key Display Behavior Label LAB Key 12 configured as a speeddial Sat Jan 1 1218am Line Key Softkey Line/Call Appearance Lights Line Keys, Programmable Keys, and Softkeys Configuring a Line Key Softkeys Programmable Keys Access levelKey Speeddial KeySpeeddial Prefix Line=2 Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Creating a Speeddial Using the Speed Dial Edit Option Press SD button Line Keys, Programmable Keys, and Softkeys Softkeys Click on Operation-Keypad Speeddial Line Keys, and SoftkeysEditing Speeddial Keys Select Preferences Select Speed Dial Edit Edit the speeddial information as applicable and press Save Aastra Web UI Click on Operation-Keypad Speeddial Configuring a DND Key Do not Disturb DND Key Softkeys Busy Lamp Field BLF Key Configuring a BLF Key Global Through Configuring a BLF List Key BLF List Key Softkeys Programmable Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone Using the ACD Key ACD LED Table Available Log Out Line Keys, Programmable Keys, and Softkeys Softkeys Programmable Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Using Directed Call Pickup DCP Using Group Call Pickup GCP XML Key 100 Model 6755i IP Phone User Guide Configuring XML Services Model 6755i IP Phone User Guide 101 102 Model 6755i IP Phone User Guide Configuring an XML Key Model 6755i IP Phone User Guide 103 104 Model 6755i IP Phone User Guide Accessing the XML Service From the Services MenuServices Key Model 6755i IP Phone User Guide 105 106 Model 6755i IP Phone User Guide From an XML Key Configuring a WebApps Key WebApps KeyModel 6755i IP Phone User Guide 107 Using the WebApps Key To use the WebApps key Configuring a Flash Key Flash KeyModel 6755i IP Phone User Guide 109 110 Model 6755i IP Phone User Guide Configuring a Sprecode Key Sprecode KeyModel 6755i IP Phone User Guide 111 112 Model 6755i IP Phone User Guide Park/Pickup Static Configuration Park/Pickup KeysModel 6755i IP Phone User Guide 113 Park/Pickup Call Server Configuration Values 114 Model 6755i IP Phone User GuideServer Park Values Pickup Values Configuring Park /Pickup using Static Configuration Click on Basic Settings-Preferences-GeneralModel 6755i IP Phone User Guide 115 Park/Pickup Key Configuration Key Configuration Using the Aastra Web UIConfiguring Park/Pickup using Key Configuration 116 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 117 118 Model 6755i IP Phone User Guide Using the Park Call/Pickup Parked Call Feature Model 6755i IP Phone User Guide 119Park a Call Pickup a Parked Call Configuring a Last Call Return Key Last Call Return lcr Key Sylantro Servers only120 Model 6755i IP Phone User Guide How it works Model 6755i IP Phone User Guide 121 Configuring a Call Forward Key Call Forward Key122 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 123 BLF/Xfer 124 Model 6755i IP Phone User GuideBLF/Xfer Key Requirements and Functionality Configuring a BLF/Xfer Key Model 6755i IP Phone User Guide 125 126 Model 6755i IP Phone User Guide Speeddial/Xfer Model 6755i IP Phone User Guide 127Speeddial/Xfer Key Requirements and Functionality Configuring a Speeddial/Xfer Key 128 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 129 Speeddial/Conf 130 Model 6755i IP Phone User Guide Configuring a Speeddial/Conf Key Model 6755i IP Phone User Guide 131 132 Model 6755i IP Phone User Guide Services Key Model 6755i IP Phone User Guide 133 Configuring a Services Key 134 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 135 Configuring a Directory Key Directory Key136 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 137 Configuring a Callers List Key Callers List Key138 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 139 Configuring an Intercom Key Intercom Key140 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 141 Configuring a Phone Lock Key Phone Lock Key142 Model 6755i IP Phone User Guide Using the Lock/Unlock Key on the IP Phone Model 6755i IP Phone User Guide 143 Configuring a Paging Key Paging Key Sends the RTP Stream144 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 145 Using the Paging Key 146 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 147 Configuring a None Key None Key148 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 149 Configuring an Empty Key Empty Key150 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 151 Deleting a Key 152 Model 6755i IP Phone User Guide Making Calls Dialing a NumberModel 6755i IP Phone User Guide 153 Using Handsfree Speakerphone Making CallsPre-dialing a Number 154 Model 6755i IP Phone User Guide Using a Headset Advanced Volume Controls for the Headset MicTo change this volume To Make and Receive Calls Using a Headset Using Intercom Using the Icom Key156 Model 6755i IP Phone User Guide Incoming Intercom Features Description Aastra Web UI Model 6755i IP Phone User Guide 157 Accessing the Redial List Redial158 Model 6755i IP Phone User Guide Deleting from the Redial List Mute Model 6755i IP Phone User Guide 159 Receiving Calls Receiving CallsAnswering an Incoming Call 160 Model 6755i IP Phone User Guide Sending an Incoming Call to Voicemail Model 6755i IP Phone User Guide 161 Handling Calls Handling CallsPlacing a Call on Hold 162 Model 6755i IP Phone User Guide When on Hold Model 6755i IP Phone User Guide 163Automatic Hold Retrieving a Held Call Screen that displays when handset is lifted Transferring Calls164 Model 6755i IP Phone User Guide Blind Transfer Transfer Key when handset is lifted Model 6755i IP Phone User Guide 165To transfer a call to another extension Conferencing Calls 166 Model 6755i IP Phone User GuideLocal Conferencing Using Local Conferencing Conference key when handset is liftedModel 6755i IP Phone User Guide 167 168 Model 6755i IP Phone User Guide Joining Two Active Calls in a Single ConferenceCentralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing Model 6755i IP Phone User Guide 169 Setting Up Multiple Conferences for Sylantro Server only 170 Model 6755i IP Phone User Guide Ending Calls Model 6755i IP Phone User Guide 171Joining Additional Parties to Active Conferences Accessing Your Directory Managing CallsManaging Calls Directory List Sorting Entries and Quick Search Feature Model 6755i IP Phone User Guide 173Managing the Directory List 174 Model 6755i IP Phone User Guide Adding New Entries to the Directory ListScreen Directory List Limitations Model 6755i IP Phone User Guide 175 Editing Entries in the Directory List 176 Model 6755i IP Phone User Guide Scrolling Multiple Screens Per Entry Model 6755i IP Phone User Guide 177 Arranging Multiple Screens 178 Model 6755i IP Phone User Guide Deleting Entries from the Directory List Model 6755i IP Phone User Guide 179 Saving Entries to the Directory List 180 Model 6755i IP Phone User Guide Directory Key Callers List KeyDirectory Key Redial List Key Model 6755i IP Phone User Guide 181 Downloading the Directory List to Your PC Accessing the Directory List 182 Model 6755i IP Phone User GuideDownload the Directory List Click on Operation-Directory Callers List Model 6755i IP Phone User Guide 183Caller’s List Screen Display Display Item Description Accessing the Callers List 184 Model 6755i IP Phone User GuidePress the Callers List key. or Callers List Key Handsfree Button Model 6755i IP Phone User Guide 185 Editing Entries in the Callers List 186 Model 6755i IP Phone User Guide Deleting Entries from the Callers List Model 6755i IP Phone User Guide 187 Downloading the Callers List to Your PCDownload the Callers List Account Configuration DND and Call Forwarding DND Account-Based Configuration188 Model 6755i IP Phone User Guide Configuring DND Model 6755i IP Phone User Guide 189 Configuring DND Using the Aastra Web UI 190 Model 6755i IP Phone User Guide Click on Basic Settings-Account Configuration Using DND Modes via the IP Phone UIModel 6755i IP Phone User Guide 191 DND in Account Mode DND in Phone Mode Default192 Model 6755i IP Phone User Guide DND in Custom Mode Call Forward Account-Based ConfigurationModel 6755i IP Phone User Guide 193 IndicatesPage Configuring Cfwd Using the Aastra Web UI Model 6755i IP Phone User Guide 195 196 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 197 198 Model 6755i IP Phone User Guide Using Cfwd via the IP Phone UI Cfwd in Account ModeModel 6755i IP Phone User Guide 199 200 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 201 Call Forward State ScreenChange the State Change the Number Change the No. Rings Cfwd in Phone Mode Mode Screen No Cfwd phone202 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 203 Calls Managing204 Model 6755i IP Phone User Guide Cfwd in Custom Mode Model 6755i IP Phone User Guide 205Account Screen 206 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 207 ChangeState No. Rings 208 Model 6755i IP Phone User Guide Missed Calls Indicator Accessing and Clearing Missed CallsServices Key Callers List Model 6755i IP Phone User Guide 209 Using Voicemail Voicemail210 Model 6755i IP Phone User Guide Additional Features Additional FeaturesStar Codes Suppress Dtmf Playback Click on Basic Settings-Preferences 212 Model 6755i IP Phone User Guide Configuring Display of Dtmf Digits Display Dtmf DigitsModel 6755i IP Phone User Guide 213 214 Model 6755i IP Phone User Guide Enable/Disable Call Waiting Model 6755i IP Phone User Guide 215Enabling/Disabling Call Waiting 216 Model 6755i IP Phone User Guide Configuring Call Waiting Tone Play Call Waiting ToneModel 6755i IP Phone User Guide 217 Configuring Stuttered Dial Tone Stuttered Dial Tone218 Model 6755i IP Phone User Guide Configuring XML Beep Support XML Beep SupportModel 6755i IP Phone User Guide 219 Status Scroll Delay Configuring Status Scroll Delay220 Model 6755i IP Phone User Guide Incoming Call Interrupts Dialing Model 6755i IP Phone User Guide 221Transfer/Conference Call Behavior Intercom Behavior Configuring Incoming Call Interrupts Dialing 222 Model 6755i IP Phone User Guide Switch UI Focus to Ringing Line Model 6755i IP Phone User Guide 223 Preferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior224 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 225 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls226 Model 6755i IP Phone User Guide Using the Goodbye Key to Cancel Incoming Calls Feature Goodbye Key Cancels Incoming Call isModel 6755i IP Phone User Guide 227 Configuring UPnP Mapping Lines UPnP Mapping Lines for remote phones228 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 229 Message Waiting Indicator Configuring Message Waiting Indicator230 Model 6755i IP Phone User Guide Incoming Intercom Call Features Model 6755i IP Phone User Guide 231Incoming Intercom Microphone Mute Configuring Incoming Intercom Settings 232 Model 6755i IP Phone User GuideAuto-Answer/Play Warning Tone Allow Barge Model 6755i IP Phone User Guide 233 Using Redial Key for Last Number Redial 234 Model 6755i IP Phone User Guide Configuring Group RTP Paging Model 6755i IP Phone User Guide 235Group RTP Paging receives RTP streams Group Paging RTP Settings 236 Model 6755i IP Phone User Guide Configuring Lldp Elin Model 6755i IP Phone User Guide 237 Available Features Enabled by Administrators Available Features Enabled by AdministratorsOutgoing Intercom Calls Missed Call Summary Subscription Customizable Callers List Key and Services Key Autodial Hotline and WarmlineCentralized Conferencing Model 6755i IP Phone User Guide 239 Answer and Ignore Softkeys for XML Applications XML Softkey for Special Characters in XML Applications240 Model 6755i IP Phone User Guide Using the Keypad During Active XML Applications Playing a WAV File On Your PhoneModel 6755i IP Phone User Guide 241 IP Phone UI Screen During WAV Streaming Key Redirection 242 Model 6755i IP Phone User GuideOptions Key XML Applications and Off-Hook Interaction XML Override for a Locked PhoneRTP Recording and Simultaneous Playing Model 6755i IP Phone User Guide 243 Hold Feature Enhancement for Broadsoft Servers IP Phone UI when Broadsoft CMS is Enabled244 Model 6755i IP Phone User Guide Model M670i and M675i Expansion Modules Model M670i and M675i Expansion ModulesModel 6755i IP Phone User Guide 245 Model M670i 246 Model 6755i IP Phone User Guide Expansion Module keys support the following functions Using the Expansion Modules Model 6755i IP Phone User Guide 247M670i Expansion Module M675i Expansion Module 248 Model 6755i IP Phone User Guide 1 Screen2 Screen Model 6755i IP Phone User Guide 249 Press-and-Hold to Create a Speeddial Key Troubleshooting Solutions Troubleshooting Solutions250 Model 6755i IP Phone User Guide What are services, and how do I use them? Why does my phone display the No Service message?How do I change my user password? Model 6755i IP Phone User Guide 251 Why does my phone display Bad Encrypted Config? 252 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 253 How do I restart the IP phone? 254 Model 6755i IP Phone User Guide How do I lock my phone? Model 6755i IP Phone User Guide 255 Page Limited Warranty Limited WarrantyWarranty Repair Services Model 6755i IP Phone User Guide 257 After Warranty Service 258 Model 6755i IP Phone User Guide Appendix a Time Zone Codes Appendix a Time Zone CodesTime Zone Name/Time Zone Code Table Time Zone Name Time Zone Code NST Time SGT Index Index Index-2 Model 6755i IP Phone User Guide Index-3 Index-4 Model 6755i IP Phone User Guide