Model 6755i IP Phone User Guide 163 | Aastra Telecom instruction

When on Hold

To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The call/line appearance light for the line you are on remains solid to indicate that you are still connected.

L1	John Smith

Tue May 17 10:19am

L1 Connected >201

Keri March

Automatic Hold

When juggling between calls, you do not have to press the hold button to go from one call to the next. The phone automatically puts your current call on hold as soon as you press a new line/call appearance button. If you have more than one call on hold, you can reconnect to a held call by

pressing the line/call appearance button where that call is being held. Press to disconnect the call.

Retrieving a Held Call

If you have more than 1 call on hold, you can scroll through the held call information by pressing 3 and 4 navigation keys. To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line appearance button again, you disconnect from the call.

Handling Calls

Model 6755i IP Phone User Guide

163

Image 171

Aastra Telecom manual Model 6755i IP Phone User Guide 163, When on Hold, Automatic Hold, Retrieving a Held Call

Contents

6755i IP Phone Page Software License Agreement Software License AgreementIii Page Table of Contents Table of Contents Dialing a Number 153 Pre-dialing a Number 154 Line Keys, Programmable Keys, and Softkeys Vii Using Intercom 156 Redial 158 Mute 159 Viii Using the Expansion Modules 247 Model 6755i IP Phone User Guide About this GuideAbout this Guide Documentation Requirements Phone FeaturesIntroduction Introduction Installation and Setup Getting Started Getting StartedPlugging in and Starting the Phone Updating Configuration Started GettingIdle Screen Network Connected/Network Disconnected Idle Screen Services Intercom Directory Callers List Reference Idle Screen With Softkeys/Programmable Keys Configured Screen Display After Picking Up the Handset Idle Screen with Voicemail Messages After Handset Pickup After Pressing More Keys Key Description IP Phone Keys and Key DescriptionsIP Phone Keys and Key Descriptions Key Descriptions IP Phone Keys and Key Descriptions None Call Forward Methods for Customizing Your PhonePhone Options via the IP Phone UI Option Number Simplified Options Menu Methods for Customizing Your Phone References Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Methods for Customizing Your Phone Headings Descriptions Status OperationAvailable Functions for Softkeys and Programmable Keys Headings Descriptions Basic Settings Select Phone Status Phone StatusPhone Status Phone Status via IP Phone UI Scroll to IP&MAC Addresses and press Select Finding Your Phone’s IP Address Phone Status via the Aastra Web UI SIP Account Status SIP Account Status Example Backup Registrar Line SIP Account Status Used? Status Description ConditionWhere Ring Tones Customizing Your PhoneCustomizing Your Phone Ring Tones and Tone Sets Select Ring Tone Configuring Ring Tones and Tone SetsRing Tone Sets Select Preferences Press Done Select Tone Set Click on Basic Settings-Preferences-Ring Tones Setting Contrast Level Contrast LevelSelect Contrast Level Off Setting the BacklightBacklight Select Backlight If you selected Auto, press the Advanced softkey Live Dialpad Enabling/Disabling Live DialpadSelect Preferences Select Live Dialpad Set Audio Audio Mode Headset Speaker/Headset Headset/Speaker Headset Mic VolumeSetting Audio Mode and Headset Mic Volume Select Preferences Select Set Audio Select Audio Mode Select Headset Mic Volume Select Preferences Select Time and Date Select Set Time Configuring Time and DateTime and Date Set Time and Time Format Select Time Format Set Date and Date FormatSelect Preferences Select Time and Date Select Date Format Set Time Zone Select Preferences Select Time and Date Select Time ZoneDaylight Savings Time Select from Time Server 1, Time Server 2, or Time Server Min summertime 1h summertime Automatic DefaultSet Time Servers Select Preferences Select Time and Date Select Time Server Click on Basic Settings-Preferences-Time and Date Setting Click to save your settings Français French LanguageSpecifying the Language to Use Select Screen Language Click on Basic Settings-Preferences-Language Settings Key Uppercase Characters Lowercase Characters Language InputKeypad Input Alphabet Tables English French German Spanish Configuring Language Input Using the IP Phone UI ItalianExample Select Input Language Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set If you change the password Then you need to User PasswordSetting a User Password Select User Password and press Select Click on Operation-User Password Reset a User Password Resetting a User Password Click on Operation-Reset Restarting your phoneSelect Restart Phone Unlock the Phone Phone LockLocking/Unlocking a Phone Lock the Phone Lock the Phone? field, click Click on Operation-Phone Lock Emergency Description Number Defining an Emergency Dial Plan 911110 Define an Emergency Dial Plan Line Keys, Programmable Keys, and Softkeys Line Keys, Programmable Keys, and SoftkeysMultiple Line and Call Appearances Services Softkeys and Programmable KeysDirectory None Callers List Programmable Keys Softkeys Keys Key Function Description Speeddial/Conf PagingEmpty Softkey Type Default States State-Based Softkeys Bottom Keys onlyState Description Label LAB Key Display Behavior Sat Jan 1 1218am Key 12 configured as a speeddial Softkey Line/Call Appearance Lights Line Key Line Keys, Programmable Keys, and Softkeys Softkeys Configuring a Line Key Programmable Keys Line=2 Access levelKeySpeeddial Key Speeddial Prefix Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Press SD button Creating a Speeddial Using the Speed Dial Edit Option Line Keys, Programmable Keys, and Softkeys Softkeys Click on Operation-Keypad Speeddial Select Preferences Select Speed Dial Edit LineKeys, and Softkeys Editing Speeddial Keys Edit the speeddial information as applicable and press Save Aastra Web UI Click on Operation-Keypad Speeddial Do not Disturb DND Key Configuring a DND Key Softkeys Busy Lamp Field BLF Key Global Configuring a BLF Key Through BLF List Key Configuring a BLF List Key Softkeys Programmable Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone ACD LED Table Using the ACD Key Available Log Out Line Keys, Programmable Keys, and Softkeys Softkeys Programmable Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call Pickup Using Group Call Pickup GCP 100 Model 6755i IP Phone User Guide XML Key Model 6755i IP Phone User Guide 101 Configuring XML Services 102 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 103 Configuring an XML Key 104 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 105 Accessing the XML ServiceFrom the Services Menu Services Key From an XML Key 106 Model 6755i IP Phone User Guide Configuring a WebApps Key WebApps KeyModel 6755i IP Phone User Guide 107 To use the WebApps key Using the WebApps Key Configuring a Flash Key Flash KeyModel 6755i IP Phone User Guide 109 110 Model 6755i IP Phone User Guide Configuring a Sprecode Key Sprecode KeyModel 6755i IP Phone User Guide 111 112 Model 6755i IP Phone User Guide Park/Pickup Static Configuration Park/Pickup KeysModel 6755i IP Phone User Guide 113 Park/Pickup Call Server Configuration Values 114 Model 6755i IP Phone User GuideServer Park Values Pickup Values Configuring Park /Pickup using Static Configuration Click on Basic Settings-Preferences-GeneralModel 6755i IP Phone User Guide 115 116 Model 6755i IP Phone User Guide Park/Pickup Key ConfigurationKey Configuration Using the Aastra Web UI Configuring Park/Pickup using Key Configuration Model 6755i IP Phone User Guide 117 118 Model 6755i IP Phone User Guide Pickup a Parked Call Using the Park Call/Pickup Parked Call FeatureModel 6755i IP Phone User Guide 119 Park a Call How it works Configuring a Last Call Return KeyLast Call Return lcr Key Sylantro Servers only 120 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 121 Configuring a Call Forward Key Call Forward Key122 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 123 BLF/Xfer 124 Model 6755i IP Phone User GuideBLF/Xfer Key Requirements and Functionality Model 6755i IP Phone User Guide 125 Configuring a BLF/Xfer Key 126 Model 6755i IP Phone User Guide Speeddial/Xfer Model 6755i IP Phone User Guide 127Speeddial/Xfer Key Requirements and Functionality 128 Model 6755i IP Phone User Guide Configuring a Speeddial/Xfer Key Model 6755i IP Phone User Guide 129 130 Model 6755i IP Phone User Guide Speeddial/Conf Model 6755i IP Phone User Guide 131 Configuring a Speeddial/Conf Key 132 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 133 Services Key 134 Model 6755i IP Phone User Guide Configuring a Services Key Model 6755i IP Phone User Guide 135 Configuring a Directory Key Directory Key136 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 137 Configuring a Callers List Key Callers List Key138 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 139 Configuring an Intercom Key Intercom Key140 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 141 Configuring a Phone Lock Key Phone Lock Key142 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 143 Using the Lock/Unlock Key on the IP Phone Configuring a Paging Key Paging Key Sends the RTP Stream144 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 145 146 Model 6755i IP Phone User Guide Using the Paging Key Model 6755i IP Phone User Guide 147 Configuring a None Key None Key148 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 149 Configuring an Empty Key Empty Key150 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 151 152 Model 6755i IP Phone User Guide Deleting a Key Making Calls Dialing a NumberModel 6755i IP Phone User Guide 153 154 Model 6755i IP Phone User Guide Using Handsfree SpeakerphoneMaking Calls Pre-dialing a Number To Make and Receive Calls Using a Headset Using a HeadsetAdvanced Volume Controls for the Headset Mic To change this volume Using Intercom Using the Icom Key156 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 157 Incoming Intercom Features Description Aastra Web UI Deleting from the Redial List Accessing the Redial ListRedial 158 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 159 Mute 160 Model 6755i IP Phone User Guide Receiving CallsReceiving Calls Answering an Incoming Call Model 6755i IP Phone User Guide 161 Sending an Incoming Call to Voicemail 162 Model 6755i IP Phone User Guide Handling CallsHandling Calls Placing a Call on Hold Retrieving a Held Call When on HoldModel 6755i IP Phone User Guide 163 Automatic Hold Blind Transfer Screen that displays when handset is liftedTransferring Calls 164 Model 6755i IP Phone User Guide Transfer Key when handset is lifted Model 6755i IP Phone User Guide 165To transfer a call to another extension Conferencing Calls 166 Model 6755i IP Phone User GuideLocal Conferencing Using Local Conferencing Conference key when handset is liftedModel 6755i IP Phone User Guide 167 168 Model 6755i IP Phone User Guide Joining Two Active Calls in a Single ConferenceCentralized Conferencing for Sylantro and Broadsoft Servers Model 6755i IP Phone User Guide 169 Using Centralized Conferencing 170 Model 6755i IP Phone User Guide Setting Up Multiple Conferences for Sylantro Server only Ending Calls Model 6755i IP Phone User Guide 171Joining Additional Parties to Active Conferences Directory List Accessing Your DirectoryManaging Calls Managing Calls Sorting Entries and Quick Search Feature Model 6755i IP Phone User Guide 173Managing the Directory List Directory List Limitations 174 Model 6755i IP Phone User GuideAdding New Entries to the Directory List Screen Editing Entries in the Directory List Model 6755i IP Phone User Guide 175 Scrolling Multiple Screens Per Entry 176 Model 6755i IP Phone User Guide Arranging Multiple Screens Model 6755i IP Phone User Guide 177 Deleting Entries from the Directory List 178 Model 6755i IP Phone User Guide Saving Entries to the Directory List Model 6755i IP Phone User Guide 179 180 Model 6755i IP Phone User Guide Directory Key Callers List KeyDirectory Key Redial List Key Downloading the Directory List to Your PC Model 6755i IP Phone User Guide 181 Click on Operation-Directory Accessing the Directory List182 Model 6755i IP Phone User Guide Download the Directory List Display Item Description Callers ListModel 6755i IP Phone User Guide 183 Caller’s List Screen Display Callers List Key Handsfree Button Accessing the Callers List184 Model 6755i IP Phone User Guide Press the Callers List key. or Editing Entries in the Callers List Model 6755i IP Phone User Guide 185 Deleting Entries from the Callers List 186 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 187 Downloading the Callers List to Your PCDownload the Callers List Account Configuration DND and Call Forwarding DND Account-Based Configuration188 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 189 Configuring DND 190 Model 6755i IP Phone User Guide Configuring DND Using the Aastra Web UI Click on Basic Settings-Account Configuration Using DND Modes via the IP Phone UIModel 6755i IP Phone User Guide 191 DND in Account Mode DND in Phone Mode Default192 Model 6755i IP Phone User Guide Indicates DND in Custom ModeCall Forward Account-Based Configuration Model 6755i IP Phone User Guide 193Page Model 6755i IP Phone User Guide 195 Configuring Cfwd Using the Aastra Web UI 196 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 197 198 Model 6755i IP Phone User Guide Using Cfwd via the IP Phone UI Cfwd in Account ModeModel 6755i IP Phone User Guide 199 200 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 201 Call Forward State ScreenChange the State Change the Number Change the No. Rings Cfwd in Phone Mode Mode Screen No Cfwd phone202 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 203 Calls Managing204 Model 6755i IP Phone User Guide Cfwd in Custom Mode Model 6755i IP Phone User Guide 205Account Screen 206 Model 6755i IP Phone User Guide No. Rings Model 6755i IP Phone User Guide 207Change State 208 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 209 Missed Calls IndicatorAccessing and Clearing Missed Calls Services Key Callers List Using Voicemail Voicemail210 Model 6755i IP Phone User Guide Suppress Dtmf Playback Additional FeaturesAdditional Features Star Codes 212 Model 6755i IP Phone User Guide Click on Basic Settings-Preferences Configuring Display of Dtmf Digits Display Dtmf DigitsModel 6755i IP Phone User Guide 213 214 Model 6755i IP Phone User Guide Enable/Disable Call Waiting Model 6755i IP Phone User Guide 215Enabling/Disabling Call Waiting 216 Model 6755i IP Phone User Guide Configuring Call Waiting Tone Play Call Waiting ToneModel 6755i IP Phone User Guide 217 Configuring Stuttered Dial Tone Stuttered Dial Tone218 Model 6755i IP Phone User Guide Configuring XML Beep Support XML Beep SupportModel 6755i IP Phone User Guide 219 Status Scroll Delay Configuring Status Scroll Delay220 Model 6755i IP Phone User Guide Intercom Behavior Incoming Call Interrupts DialingModel 6755i IP Phone User Guide 221 Transfer/Conference Call Behavior 222 Model 6755i IP Phone User Guide Configuring Incoming Call Interrupts Dialing Model 6755i IP Phone User Guide 223 Switch UI Focus to Ringing Line Preferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior224 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 225 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls226 Model 6755i IP Phone User Guide Using the Goodbye Key to Cancel Incoming Calls Feature Goodbye Key Cancels Incoming Call isModel 6755i IP Phone User Guide 227 Configuring UPnP Mapping Lines UPnP Mapping Lines for remote phones228 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 229 Message Waiting Indicator Configuring Message Waiting Indicator230 Model 6755i IP Phone User Guide Microphone Mute Incoming Intercom Call FeaturesModel 6755i IP Phone User Guide 231 Incoming Intercom Allow Barge Configuring Incoming Intercom Settings232 Model 6755i IP Phone User Guide Auto-Answer/Play Warning Tone Model 6755i IP Phone User Guide 233 234 Model 6755i IP Phone User Guide Using Redial Key for Last Number Redial Configuring Group RTP Paging Model 6755i IP Phone User Guide 235Group RTP Paging receives RTP streams 236 Model 6755i IP Phone User Guide Group Paging RTP Settings Model 6755i IP Phone User Guide 237 Configuring Lldp Elin Missed Call Summary Subscription Available Features Enabled by AdministratorsAvailable Features Enabled by Administrators Outgoing Intercom Calls Model 6755i IP Phone User Guide 239 Customizable Callers List Key and Services KeyAutodial Hotline and Warmline Centralized Conferencing Answer and Ignore Softkeys for XML Applications XML Softkey for Special Characters in XML Applications240 Model 6755i IP Phone User Guide IP Phone UI Screen During WAV Streaming Using the Keypad During Active XML ApplicationsPlaying a WAV File On Your Phone Model 6755i IP Phone User Guide 241 Key Redirection 242 Model 6755i IP Phone User GuideOptions Key Model 6755i IP Phone User Guide 243 XML Applications and Off-Hook InteractionXML Override for a Locked Phone RTP Recording and Simultaneous Playing Hold Feature Enhancement for Broadsoft Servers IP Phone UI when Broadsoft CMS is Enabled244 Model 6755i IP Phone User Guide Model M670i Model M670i and M675i Expansion ModulesModel M670i and M675i Expansion Modules Model 6755i IP Phone User Guide 245 Expansion Module keys support the following functions 246 Model 6755i IP Phone User Guide M675i Expansion Module Using the Expansion ModulesModel 6755i IP Phone User Guide 247 M670i Expansion Module 248 Model 6755i IP Phone User Guide 1 Screen2 Screen Press-and-Hold to Create a Speeddial Key Model 6755i IP Phone User Guide 249 Troubleshooting Solutions Troubleshooting Solutions250 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 251 What are services, and how do I use them?Why does my phone display the No Service message? How do I change my user password? 252 Model 6755i IP Phone User Guide Why does my phone display Bad Encrypted Config? How do I restart the IP phone? Model 6755i IP Phone User Guide 253 How do I lock my phone? 254 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 255 Page Model 6755i IP Phone User Guide 257 Limited WarrantyLimited Warranty Warranty Repair Services 258 Model 6755i IP Phone User Guide After Warranty Service Time Zone Name Time Zone Code Appendix a Time Zone CodesAppendix a Time Zone Codes Time Zone Name/Time Zone Code Table NST Time SGT Index Index Index-2 Model 6755i IP Phone User Guide Index-3 Index-4 Model 6755i IP Phone User Guide