Model 6755i IP Phone User Guide, How it works | Aastra Telecom

Line Keys, Programmable Keys, and Softkeys

Last Call Return (lcr) Key (Sylantro Servers only)

Using the Aastra Web UI, you can configure the "Last call return" (lcr) function on a key. This feature is for Sylantro servers only.

How it works

If you configure "lcr" on a key, and a call comes into your phone, after you are finished with the call and hang up, you can press the key configured for “lcr” and the phone dials the last call you received. When you configure an “lcr” key, the label “LCR” displays next to that key on the IP phone. When the Sylantro server detects an “lcr” request, it translates this request and routes the call to the last caller.

Configuring a Last Call Return Key

Aastra Web UI

Use the following procedure to configure a Last Call Return key on the 6755i IP Phone. The procedure shows the softkey screen as an example.

1.Click on Operation->Softkeys and XML. or

Click on Operation->Programmable Keys. or

Click on Operation->Expansion Module <N>.

120	Model 6755i IP Phone User Guide

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Aastra Telecom manual Last Call Return lcr Key Sylantro Servers only, Model 6755i IP Phone User Guide, How it works

Contents

6755i IP Phone Page Iii Software License AgreementSoftware License Agreement Page Table of Contents Table of Contents Line Keys, Programmable Keys, and Softkeys Dialing a Number 153 Pre-dialing a Number 154 Using Intercom 156 Redial 158 Mute 159 Vii Using the Expansion Modules 247 Viii About this Guide About this GuideDocumentation Model 6755i IP Phone User Guide Phone Features IntroductionIntroduction Requirements Installation and Setup Plugging in and Starting the Phone Getting StartedGetting Started Updating Configuration Idle Screen StartedGetting Network Connected/Network Disconnected Services Intercom Directory Callers List Idle Screen Idle Screen With Softkeys/Programmable Keys Configured Reference Idle Screen with Voicemail Messages Screen Display After Picking Up the Handset After Handset Pickup After Pressing More IP Phone Keys and Key Descriptions IP Phone Keys and Key DescriptionsKey Descriptions Keys Key Description IP Phone Keys and Key Descriptions None Methods for Customizing Your Phone Phone Options via the IP Phone UIOption Number Call Forward Methods for Customizing Your Phone Simplified Options Menu Using the IP Phone UI References Using the Aastra Web UI Phone Options via the Aastra Web UI Methods for Customizing Your Phone Available Functions for Softkeys and Programmable Keys Headings Descriptions StatusOperation Settings Headings Descriptions Basic Phone Status Phone StatusPhone Status via IP Phone UI Select Phone Status Finding Your Phone’s IP Address Scroll to IP&MAC Addresses and press Select Phone Status via the Aastra Web UI SIP Account Status SIP Account Status Where Example Backup Registrar Line SIP Account Status Used?Status Description Condition Customizing Your Phone Customizing Your PhoneRing Tones and Tone Sets Ring Tones Configuring Ring Tones and Tone Sets Ring Tone SetsSelect Preferences Select Ring Tone Click on Basic Settings-Preferences-Ring Tones Press Done Select Tone Set Select Contrast Level Setting Contrast LevelContrast Level Setting the Backlight BacklightSelect Backlight Off If you selected Auto, press the Advanced softkey Select Preferences Select Live Dialpad Live DialpadEnabling/Disabling Live Dialpad Audio Mode Set Audio Headset Mic Volume Setting Audio Mode and Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Headset Speaker/Headset Headset/Speaker Select Headset Mic Volume Configuring Time and Date Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set Time Select Preferences Select Time and Date Select Time FormatSet Date and Date Format Select Date Format Daylight Savings Time Set Time ZoneSelect Preferences Select Time and Date Select Time Zone Min summertime 1h summertime Automatic Default Set Time ServersSelect Preferences Select Time and Date Select Time Server Select from Time Server 1, Time Server 2, or Time Server Click on Basic Settings-Preferences-Time and Date Setting Click to save your settings Language Specifying the Language to UseSelect Screen Language Français French Click on Basic Settings-Preferences-Language Settings Language Input Keypad Input Alphabet Tables EnglishFrench Key Uppercase Characters Lowercase Characters Spanish German Example Configuring Language Input Using the IP Phone UIItalian Click on Basic Settings- Preferences-Language Settings Select Input Language Latin 2 Character Set User Password Setting a User PasswordSelect User Password and press Select If you change the password Then you need to Click on Operation-User Password Resetting a User Password Reset a User Password Select Restart Phone Click on Operation-ResetRestarting your phone Phone Lock Locking/Unlocking a PhoneLock the Phone Unlock the Phone Click on Operation-Phone Lock Lock the Phone? field, click Defining an Emergency Dial Plan Emergency Description Number Define an Emergency Dial Plan 911110 Multiple Line and Call Appearances Line Keys, Programmable Keys, and SoftkeysLine Keys, Programmable Keys, and Softkeys Directory None Callers List Programmable Keys Softkeys ServicesSoftkeys and Programmable Keys Keys Empty Key Function Description Speeddial/ConfPaging State Description Softkey Type Default StatesState-Based Softkeys Bottom Keys only Key Display Behavior Label LAB Key 12 configured as a speeddial Sat Jan 1 1218am Line Key Softkey Line/Call Appearance Lights Line Keys, Programmable Keys, and Softkeys Configuring a Line Key Softkeys Programmable Keys Access levelKey Speeddial KeySpeeddial Prefix Line=2 Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Creating a Speeddial Using the Speed Dial Edit Option Press SD button Line Keys, Programmable Keys, and Softkeys Softkeys Click on Operation-Keypad Speeddial Line Keys, and SoftkeysEditing Speeddial Keys Select Preferences Select Speed Dial Edit Edit the speeddial information as applicable and press Save Aastra Web UI Click on Operation-Keypad Speeddial Configuring a DND Key Do not Disturb DND Key Softkeys Busy Lamp Field BLF Key Configuring a BLF Key Global Through Configuring a BLF List Key BLF List Key Softkeys Programmable Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone Using the ACD Key ACD LED Table Available Log Out Line Keys, Programmable Keys, and Softkeys Softkeys Programmable Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Using Directed Call Pickup DCP Using Group Call Pickup GCP XML Key 100 Model 6755i IP Phone User Guide Configuring XML Services Model 6755i IP Phone User Guide 101 102 Model 6755i IP Phone User Guide Configuring an XML Key Model 6755i IP Phone User Guide 103 104 Model 6755i IP Phone User Guide Accessing the XML Service From the Services MenuServices Key Model 6755i IP Phone User Guide 105 106 Model 6755i IP Phone User Guide From an XML Key Model 6755i IP Phone User Guide 107 Configuring a WebApps KeyWebApps Key Using the WebApps Key To use the WebApps key Model 6755i IP Phone User Guide 109 Configuring a Flash KeyFlash Key 110 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 111 Configuring a Sprecode KeySprecode Key 112 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 113 Park/Pickup Static ConfigurationPark/Pickup Keys Server Park Values Pickup Values Park/Pickup Call Server Configuration Values114 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 115 Configuring Park /Pickup using Static ConfigurationClick on Basic Settings-Preferences-General Park/Pickup Key Configuration Key Configuration Using the Aastra Web UIConfiguring Park/Pickup using Key Configuration 116 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 117 118 Model 6755i IP Phone User Guide Using the Park Call/Pickup Parked Call Feature Model 6755i IP Phone User Guide 119Park a Call Pickup a Parked Call Configuring a Last Call Return Key Last Call Return lcr Key Sylantro Servers only120 Model 6755i IP Phone User Guide How it works Model 6755i IP Phone User Guide 121 122 Model 6755i IP Phone User Guide Configuring a Call Forward KeyCall Forward Key Model 6755i IP Phone User Guide 123 BLF/Xfer Key Requirements and Functionality BLF/Xfer124 Model 6755i IP Phone User Guide Configuring a BLF/Xfer Key Model 6755i IP Phone User Guide 125 126 Model 6755i IP Phone User Guide Speeddial/Xfer Key Requirements and Functionality Speeddial/XferModel 6755i IP Phone User Guide 127 Configuring a Speeddial/Xfer Key 128 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 129 Speeddial/Conf 130 Model 6755i IP Phone User Guide Configuring a Speeddial/Conf Key Model 6755i IP Phone User Guide 131 132 Model 6755i IP Phone User Guide Services Key Model 6755i IP Phone User Guide 133 Configuring a Services Key 134 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 135 136 Model 6755i IP Phone User Guide Configuring a Directory KeyDirectory Key Model 6755i IP Phone User Guide 137 138 Model 6755i IP Phone User Guide Configuring a Callers List KeyCallers List Key Model 6755i IP Phone User Guide 139 140 Model 6755i IP Phone User Guide Configuring an Intercom KeyIntercom Key Model 6755i IP Phone User Guide 141 142 Model 6755i IP Phone User Guide Configuring a Phone Lock KeyPhone Lock Key Using the Lock/Unlock Key on the IP Phone Model 6755i IP Phone User Guide 143 144 Model 6755i IP Phone User Guide Configuring a Paging KeyPaging Key Sends the RTP Stream Model 6755i IP Phone User Guide 145 Using the Paging Key 146 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 147 148 Model 6755i IP Phone User Guide Configuring a None KeyNone Key Model 6755i IP Phone User Guide 149 150 Model 6755i IP Phone User Guide Configuring an Empty KeyEmpty Key Model 6755i IP Phone User Guide 151 Deleting a Key 152 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 153 Making CallsDialing a Number Using Handsfree Speakerphone Making CallsPre-dialing a Number 154 Model 6755i IP Phone User Guide Using a Headset Advanced Volume Controls for the Headset MicTo change this volume To Make and Receive Calls Using a Headset 156 Model 6755i IP Phone User Guide Using IntercomUsing the Icom Key Incoming Intercom Features Description Aastra Web UI Model 6755i IP Phone User Guide 157 Accessing the Redial List Redial158 Model 6755i IP Phone User Guide Deleting from the Redial List Mute Model 6755i IP Phone User Guide 159 Receiving Calls Receiving CallsAnswering an Incoming Call 160 Model 6755i IP Phone User Guide Sending an Incoming Call to Voicemail Model 6755i IP Phone User Guide 161 Handling Calls Handling CallsPlacing a Call on Hold 162 Model 6755i IP Phone User Guide When on Hold Model 6755i IP Phone User Guide 163Automatic Hold Retrieving a Held Call Screen that displays when handset is lifted Transferring Calls164 Model 6755i IP Phone User Guide Blind Transfer To transfer a call to another extension Transfer Key when handset is liftedModel 6755i IP Phone User Guide 165 Local Conferencing Conferencing Calls166 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 167 Using Local ConferencingConference key when handset is lifted Centralized Conferencing for Sylantro and Broadsoft Servers 168 Model 6755i IP Phone User GuideJoining Two Active Calls in a Single Conference Using Centralized Conferencing Model 6755i IP Phone User Guide 169 Setting Up Multiple Conferences for Sylantro Server only 170 Model 6755i IP Phone User Guide Joining Additional Parties to Active Conferences Ending CallsModel 6755i IP Phone User Guide 171 Accessing Your Directory Managing CallsManaging Calls Directory List Managing the Directory List Sorting Entries and Quick Search FeatureModel 6755i IP Phone User Guide 173 174 Model 6755i IP Phone User Guide Adding New Entries to the Directory ListScreen Directory List Limitations Model 6755i IP Phone User Guide 175 Editing Entries in the Directory List 176 Model 6755i IP Phone User Guide Scrolling Multiple Screens Per Entry Model 6755i IP Phone User Guide 177 Arranging Multiple Screens 178 Model 6755i IP Phone User Guide Deleting Entries from the Directory List Model 6755i IP Phone User Guide 179 Saving Entries to the Directory List Directory Key Redial List Key 180 Model 6755i IP Phone User GuideDirectory Key Callers List Key Model 6755i IP Phone User Guide 181 Downloading the Directory List to Your PC Accessing the Directory List 182 Model 6755i IP Phone User GuideDownload the Directory List Click on Operation-Directory Callers List Model 6755i IP Phone User Guide 183Caller’s List Screen Display Display Item Description Accessing the Callers List 184 Model 6755i IP Phone User GuidePress the Callers List key. or Callers List Key Handsfree Button Model 6755i IP Phone User Guide 185 Editing Entries in the Callers List 186 Model 6755i IP Phone User Guide Deleting Entries from the Callers List Download the Callers List Model 6755i IP Phone User Guide 187Downloading the Callers List to Your PC 188 Model 6755i IP Phone User Guide Account Configuration DND and Call ForwardingDND Account-Based Configuration Configuring DND Model 6755i IP Phone User Guide 189 Configuring DND Using the Aastra Web UI 190 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 191 Click on Basic Settings-Account ConfigurationUsing DND Modes via the IP Phone UI 192 Model 6755i IP Phone User Guide DND in Account ModeDND in Phone Mode Default DND in Custom Mode Call Forward Account-Based ConfigurationModel 6755i IP Phone User Guide 193 IndicatesPage Configuring Cfwd Using the Aastra Web UI Model 6755i IP Phone User Guide 195 196 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 197 198 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 199 Using Cfwd via the IP Phone UICfwd in Account Mode 200 Model 6755i IP Phone User Guide Change the State Change the Number Change the No. Rings Model 6755i IP Phone User Guide 201Call Forward State Screen 202 Model 6755i IP Phone User Guide Cfwd in Phone ModeMode Screen No Cfwd phone Model 6755i IP Phone User Guide 203 204 Model 6755i IP Phone User Guide CallsManaging Account Screen Cfwd in Custom ModeModel 6755i IP Phone User Guide 205 206 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 207 ChangeState No. Rings 208 Model 6755i IP Phone User Guide Missed Calls Indicator Accessing and Clearing Missed CallsServices Key Callers List Model 6755i IP Phone User Guide 209 210 Model 6755i IP Phone User Guide Using VoicemailVoicemail Additional Features Additional FeaturesStar Codes Suppress Dtmf Playback Click on Basic Settings-Preferences 212 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 213 Configuring Display of Dtmf DigitsDisplay Dtmf Digits 214 Model 6755i IP Phone User Guide Enabling/Disabling Call Waiting Enable/Disable Call WaitingModel 6755i IP Phone User Guide 215 216 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 217 Configuring Call Waiting TonePlay Call Waiting Tone 218 Model 6755i IP Phone User Guide Configuring Stuttered Dial ToneStuttered Dial Tone Model 6755i IP Phone User Guide 219 Configuring XML Beep SupportXML Beep Support 220 Model 6755i IP Phone User Guide Status Scroll DelayConfiguring Status Scroll Delay Incoming Call Interrupts Dialing Model 6755i IP Phone User Guide 221Transfer/Conference Call Behavior Intercom Behavior Configuring Incoming Call Interrupts Dialing 222 Model 6755i IP Phone User Guide Switch UI Focus to Ringing Line Model 6755i IP Phone User Guide 223 224 Model 6755i IP Phone User Guide Preferred Line and Preferred Line TimeoutPhone Feature Preferred Line Behavior Model 6755i IP Phone User Guide 225 226 Model 6755i IP Phone User Guide Goodbye Key Cancels Incoming CallsConfiguring Goodbye Key to Cancel Incoming Calls Model 6755i IP Phone User Guide 227 Using the Goodbye Key to Cancel Incoming Calls FeatureGoodbye Key Cancels Incoming Call is 228 Model 6755i IP Phone User Guide Configuring UPnP Mapping LinesUPnP Mapping Lines for remote phones Model 6755i IP Phone User Guide 229 230 Model 6755i IP Phone User Guide Message Waiting IndicatorConfiguring Message Waiting Indicator Incoming Intercom Call Features Model 6755i IP Phone User Guide 231Incoming Intercom Microphone Mute Configuring Incoming Intercom Settings 232 Model 6755i IP Phone User GuideAuto-Answer/Play Warning Tone Allow Barge Model 6755i IP Phone User Guide 233 Using Redial Key for Last Number Redial 234 Model 6755i IP Phone User Guide Group RTP Paging receives RTP streams Configuring Group RTP PagingModel 6755i IP Phone User Guide 235 Group Paging RTP Settings 236 Model 6755i IP Phone User Guide Configuring Lldp Elin Model 6755i IP Phone User Guide 237 Available Features Enabled by Administrators Available Features Enabled by AdministratorsOutgoing Intercom Calls Missed Call Summary Subscription Customizable Callers List Key and Services Key Autodial Hotline and WarmlineCentralized Conferencing Model 6755i IP Phone User Guide 239 240 Model 6755i IP Phone User Guide Answer and Ignore Softkeys for XML ApplicationsXML Softkey for Special Characters in XML Applications Using the Keypad During Active XML Applications Playing a WAV File On Your PhoneModel 6755i IP Phone User Guide 241 IP Phone UI Screen During WAV Streaming Options Key Key Redirection242 Model 6755i IP Phone User Guide XML Applications and Off-Hook Interaction XML Override for a Locked PhoneRTP Recording and Simultaneous Playing Model 6755i IP Phone User Guide 243 244 Model 6755i IP Phone User Guide Hold Feature Enhancement for Broadsoft ServersIP Phone UI when Broadsoft CMS is Enabled Model M670i and M675i Expansion Modules Model M670i and M675i Expansion ModulesModel 6755i IP Phone User Guide 245 Model M670i 246 Model 6755i IP Phone User Guide Expansion Module keys support the following functions Using the Expansion Modules Model 6755i IP Phone User Guide 247M670i Expansion Module M675i Expansion Module 2 Screen 248 Model 6755i IP Phone User Guide1 Screen Model 6755i IP Phone User Guide 249 Press-and-Hold to Create a Speeddial Key 250 Model 6755i IP Phone User Guide Troubleshooting SolutionsTroubleshooting Solutions What are services, and how do I use them? Why does my phone display the No Service message?How do I change my user password? Model 6755i IP Phone User Guide 251 Why does my phone display Bad Encrypted Config? 252 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 253 How do I restart the IP phone? 254 Model 6755i IP Phone User Guide How do I lock my phone? Model 6755i IP Phone User Guide 255 Page Limited Warranty Limited WarrantyWarranty Repair Services Model 6755i IP Phone User Guide 257 After Warranty Service 258 Model 6755i IP Phone User Guide Appendix a Time Zone Codes Appendix a Time Zone CodesTime Zone Name/Time Zone Code Table Time Zone Name Time Zone Code NST Time SGT Index Index Index-2 Model 6755i IP Phone User Guide Index-3 Index-4 Model 6755i IP Phone User Guide