Cisco Systems 805 - page 46

Problems After Router is Running

Cisco 805 Router Hardware Installation Guide

3-4

• Improperly functioning

NIC on server, PC, or

workstation.

• Run the NIC diagnostic supplied by the vendor

to make sure it is functioning properly. If it is

not, replace it.

• If the problem continues after these checks, call

your Cisco reseller.

Connection to the serial device is

intermittent or lost. (The CD LED

on the front panel is off.)

• A cable-related problem:

— Disconnected cable.

— Damaged cable.

• Make sure the connectors at both ends of the

cable are secure.

• Make sure the cable is not physically damaged.

If it is damaged, order another cable from Cisco

or replace it with a similar cable.

• CSU/DSU configura-

tion has been lost or

changed.

• Check CSU/DSU configuration. If necessary,

reconfigure CSU/DSU so that its settings match

original provisioning parameters provided by

your WAN service provider.

• Problem with serial line

or WAN service.

• Contact your serial line or WAN service pro-

vider to determine if there is a problem.

• Serial interface has been

shut down.

• Check router configuration to determine if the

serial interface has been shut down. If this

applies, enter the no shutdown command in

serial interface configuration mode to bring the

serial interface up. For information on the soft-

ware command modes, refer to Chapter 2,

“Cisco IOS Basic Skills” in the Cisco 805

Router Software Configuration Guide.

Table3-2 Problems After Router is Running (continued)

Symptom Problem Solutions

Contents

Main Cisco 805 Router Hardware Installation Guide Page CONTENTS Page About This Guide Audience Organization Conventions Page Terms and Acronyms Page Page Related Documentation Obtaining Documentation Cisco.com Documentation DVD Ordering Documentation Documentation Feedback Cisco Product Security Overview Reporting Security Problems in Cisco Products Obtaining Technical Assistance Cisco Technical Support Website Submitting a Service Request Definitions of Service Request Severity Obtaining Additional Publications and Information Page Page CHAPTER 1 Product Overview Features Page Front Panel Back Panel Page LEDs Page Installing the Cisco 805 Router Safety Page ESD Required Equipment Unpacking the Box Installing the Router Connecting an Ethernet Device Connecting a Hub 2-8 Figure 2-2 Connecting a Hub Connecting a Server, PC, or Workstation Before connecting the server, PC, or workstation, do the following: Follow the steps in Figure 2-4 to connect a server, PC, or workstation. Installing the Cisco 805 Router 2-9 Connecting an Ethernet Device Figure 2-3 Connecting a Server, PC, or Workstation PC Connecting a Serial Device Installing the Cisco 805 Router 2-11 Connecting a Serial Device Figure 2-4 Connecting a Modem or CSU/DSU Modem or CSU/DSU 2-12 Connecting a Terminal or PC Figure 2-5 Connecting Terminal or PC Connecting the Power Supply Page 2-16 Figure 2-8 Mounting the Router on a Wall Verifying Installation Where to Go Next Page Troubleshooting Problems During First Startup Table3-1 lists problems th at could occur the first time you turn on the power switch. Problems After Router is Running Table3-2 lists problems that could occur after the router has been up and running. Page Before You Call Your Cisco Reseller Page Selecting a Serial Cable How to Select a Serial Cable DTE or DCE Page Page Serial Connection Example Serial Cable Part Numbers TableA-3 summarizes serial cables that you can order from Cisco. APPENDIX B Technical Specifications TableB-1 outlines the technical specifications for the Cisco 805 router. Page APPENDIX C Connector and Cable Specifications Connector Specifications Page Page Page INDEX A B C D E I L M O P