Before You Call Your Cisco Reseller

Before You Call Your Cisco Reseller

Some of the solutions in this chapter instruct you to contact your Cisco reseller. Before you do so, have the following information ready:

Router model and serial number (on the back panel)

Maintenance agreement or warranty information

Date you received your router

Brief description of the problem

Brief description of the steps you have taken to solve the problem

Troubleshooting 3-5

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Cisco Systems 805 manual Before You Call Your Cisco Reseller