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Cisco IE 3010 Switch Hardware Installation Guide
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Chapter 4 Troubleshooting
Resetting the Switch to the Factory Default Settings
Resetting the Switch to the Factory Default SettingsFollow these steps to return your switch to the factory default settings.
Note Resetting the switch deletes the configuration and reboots the switch.
To reset the switch:
1. At the switch prompt, enter enable, and press Return or Enter.
2. At the Privileged EXEC prompt, switch#, enter setup and press Return or Enter.
The switch displays the prompt to run the initial configuration dialog. See Appendix C, “Configuring
the Switch with the CLI Setup Program.”
Finding the Switch Serial NumberIf you contact Cisco Technical Assistance, you need to know the switch serial number. Figure 4-1 and
Figure 4-2 show the serial number locations. You can also use the show version privileged EXEC
command to see the switch serial number.
Figure 4-1 Serial Number Location for Cisco IE-3010-24TC and IE-3010-16S-8PC Switches
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SN: XXXNNNNXXXX