Philips HX6942, HX6983, HX6902, HX6985 Why doesn’t the Sonicare, Toothbrush work? Least 24 hours

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Question	Answer
Why doesn’t the Sonicare	You may need to recharge the Sonicare. Charge the Sonicare for at
toothbrush work?	least 24 hours.
	The socket may not be live.The electricity supply to sockets in mirror
	cabinets over washbasins or shaver sockets in bathrooms may be cut
	off when the light is switched off.
	You may need to reattach or replace the brush head.
Why do I feel a tickling sensation	You may experience a slight tickling/tingling sensation when you use
when I use the Sonicare?	Sonicare for the first time. As you become accustomed to brushing
	with the Sonicare, this sensation diminishes.

The brush head chatters against my teeth. What can I do about this?

Why does the toothbrush seem less powerful?

Why doesn’t the Personalised Brushing button work during brushing?

Why doesn’t the sanitiser light go on?

Why does the toothbrush seem to lose power during brushing?

Do I need a special charger if I travel with my Sonicare?

To avoid this, keep the brush head properly oriented, with the bristles placed on the gumline at a slight angle.

You may need to charge the Sonicare.

The Easy-start feature may be on. Deactivate the Easy-start feature (See chapter ‘Features’).

You may need to replace the brush head.

You may have selected a brushing routine. If this is the case, the Personalised Brushing button is not active (See chapter ‘Using the Sonicare’).

The socket may not be live.The electricity supply to sockets in mirror cabinets over washbasins or shaver sockets in bathrooms may be cut off when the light is switched off.

You may need to shut the sanitiser door.

You may need to replace the UV light bulb (see chapter ‘Replacement’).

You may be in the Max Care brushing routine. If this is the case, the routine alternates between the Clean and Massage modes throughout the 3-minute brushing cycle.The Clean and Massage modes have a different sound and brush movement.

Travel tip: the travel charger, the deluxe charger and the sanitiser can be used at common worldwide voltages between 100-240V AC, at either 50 or 60Hz. All you need is a simple plug adapter.