Philips ID9370B manual Troubleshooting EN, Troubleshooting of the phone

Models: ID9370B

1 30
Download 30 pages 61.57 Kb
Page 25
Image 25

Troubleshooting EN

Troubleshooting of the phone

Please refer to the following website for more information on Philips web support: www.philips.com/support

Problem

 

Causes

 

 

 

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

The icon is not blinking

Bad battery contact

Move

the

 

handset

when the handset is placed

 

 

 

 

 

 

 

slightly

 

 

 

 

on the base

Dirty contact

 

 

Clean

the

battery

 

 

 

 

 

 

 

 

 

contact with a

cloth

 

 

 

 

 

 

 

 

 

moistened with alcohol

 

 

Battery is full

 

 

• No need to charge

 

 

 

 

 

 

 

 

No dialling tone

No power

 

 

 

Check the connections.

 

 

 

 

 

 

 

 

 

Reset

the

phone:

 

 

 

 

 

 

 

 

 

unplug and plug back in

 

 

 

 

 

 

 

 

 

the mains

 

 

 

 

 

Batteries are empty

• Charge the batteries for

 

 

 

 

 

 

 

 

 

at least 24 hours

 

 

 

You are too far from

• Move

closer

to

the

 

 

 

the base station

 

 

base station

 

 

 

 

 

Wrong line cable

 

• Use

the

line

 

cable

 

 

 

 

 

 

 

 

 

provided

 

 

 

 

 

Line

adaptor

(when

Connect

the

 

line

 

 

 

needed)

is

not

 

adaptor (when needed)

 

 

 

connected

to

the

line

 

to the line cord

 

 

 

 

 

cord

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Poor audio quality

You are too far from

• Move

closer

to

the

 

 

 

the base station

 

 

base station

 

 

 

 

 

• The base station is too

Move

the base

station

 

 

 

close

to

 

electrical

 

at least one metre away

 

 

 

appliances,

reinforced

 

from

any

electrical

 

 

 

concrete walls or metal

 

appliances

 

 

 

 

 

 

doorframes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

icon is blinking

Handset

is

not

• Register the handset to

 

 

 

registered

to

the

base

 

the base station

 

 

 

 

 

station

 

 

 

 

 

 

 

 

 

 

 

 

You are too far from

• Move

closer

to

the

 

 

 

the base station

 

 

base station

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

25

Page 25
Image 25
Philips ID9370B manual Troubleshooting EN, Troubleshooting of the phone