Philips MT3120 user manual Frequently asked questions, Handset does not ring

11Frequently asked questions

How to connect the handsfree phone to my other phones?

Go to > > [Services] > [Register].

Tip

•• For information, see chapter 'Get started', section 'Register your phone'.

No signal bars are displayed on screen.

•• The handset is out of range. Move it closer to the base station.

•• Make sure you have registered your phone to the base station.

Tip

•• For information, see chapter 'Get started', section 'Register your phone'.

My phone is not connected to the base station/I cannot get a dial tone.

Your phone is not registered, i.e. linked to the base station. Register the handset with the base station.

If I fail to register the phone to the base station, what do I do?

Your base memory is full. Unregister the unused handsets and try again.

No dialing tone

•• Check your phone connections.

•• The handset is out of range. Move it closer to the base station.

The handset is connected to the power supply but does not charge.

•• Make sure there is power supply and the charging adapter is plugged properly to the phone.

•• Make sure you switch on the phone. No display

•• Make sure the batteries are charged.

•• Make sure there is power and the phone is connected to the charger.

Bad audio (crackles, echo, etc.)

•• The handset is nearly out of range. Move it closer to the base station.

•• The phone receives interference from the nearby electrical appliances. Move the base station away from them.

•• The phone is at a location with thick walls. Move the base away from them.

The handset does not ring.

Make sure the handset ringtone is turned on. The caller ID is not displayed.

•• The service is not activated. Check with your service provider.

•• The caller's information is withheld or unavailable.

•• Not all DECT base stations support caller ID service compatible with this phone.

I have a 6 digit pin code but I can only enter 4 digits on my handsfree phone.

If you use a pin code with more than 4 digits, it cannot be entered through the handsfree phone. In this case, change your base stations pin code to a 4-digit pin code (e.g.0000) and then resume the registration process. Internal calls do not work on my handsfree phone.

Placing internal calls from your handsfree phone is not supported.

Note

•• If the above solutions do not help, Switch off the phone, then switch it on and try again.

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