Philips PPX3410, PPX3407 user manual Troubleshooting, Power Cycling, Problems, Solutions

Troubleshooting

Power Cycling

If a problem occurs that cannot be corrected with the instructions in this user manual (see also the help below), follow the steps given here.

1Switch the device off using the on/off switch on the side.

2Wait at least ten seconds.

3Switch the device on using the on/off switch on the side.

4If the problem repeats, please contact our technical customer service or your retailer.

Problems	Solutions
The Pocket Projector cannot be switched on	Connect the supplied power supply to recharge the
	internal battery.
No sound	Adjust the volume using the O / N key on the
	remote control.
No sound from the external connected device	Check the cables to the external device
	Set the volume on the external device
	Only the original cables from the device manufac-
	turer may function
Bad sound quality with your computer connection	Check if the audio cable is connected to the comput-
	ers headphone socket or the line-out socket.
	The volume setting on the computer should not be
	too high.
Only the initial screen appears and not the image from	Check if the cables are connected to the right sock-
the external device	ets.
	Please check that the external device is switched on
	Check if the video output of the external device is
	switched on.
Only the initial screen appears and not the image from	Please check that the VGA-output of the computer
the connected computer	is switched on.
	Check if the resolution of the computer is set to
	800x600.
Device switches to stand-by mode	When the device is running for a long period of time,
	the surface becomes hot and a warning symbol
	appears on the projection. The device switches auto-
	matically to stand-by mode when it gets too hot.
	After the device has cooled down, you can continue
	playback by pressing any key.
	When the battery does not have suf￿cient capacity,
	the device switches to stand-by mode. Connect the
	device to the power supply.
Devices changes from maximum level of brightness to	When the environment temperature is too high, the
minimum level of brightness when the device is connect-	devices turns automatically from maximum level of
ed over USB to play videos.	brightness to minimum level of brightness in order to
	protect the high power LED.
	Use the device with lower environment tempera-
	tures.
Device can not connect with an Android device (for ex-	Deactivate the function „USB debugging“ in the set-
ample mobilephone/smartphone with Android operating	tings menu of your Android device before connect-
system) when connected via USB.	ing the Pocket Projector via USB; your Android
	device should be recognized as USB storage medium.

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