14ENGLISH
Guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Customer Care Centre in your country (you will find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your country, turn to your local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
The trimmer does not work when it is switched on and none of the lights go on:
1If the battery is completely empty, the trimmer will not work and the lights will not go on when the appliance is switched on. Charge the appliance until it is fully charged (also see chapter 'Charging').
If the suction system of the vacuum beard trimmer performs poorly or does not work at all, check the points listed below.
2Is the
BWe advise you to empty the
3Is the hair-collection chamber or the filter wet?
BBoth parts may only be cleaned dry. If one of these parts becomes wet, dry it carefully.
4Does the flexible hair guide in front of the cutting unit jam? (fig. 23).
BThe transparent hair guide needs to be flexible in order to be able to adjust to the contours of the face. If it jams because hairs have got stuck in it, remove the hairs carefully with the brush supplied.The flexible hair guide should yield at the touch of a finger.
