Desa (V) CD36R(N, (V) CD36T(N, P) Troubleshooting, Observed Problem Possible Cause Remedy

Models: (V) CD36R(N P) (V) CD36T(N

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TROUBLESHOOTING

31

Manual Ignition System

TROUBLESHOOTING

Manual Ignition System

Note: For additional help, visit DESA’s technical service web site at

www. desatech.com

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and

 

CAUTION Never use a wire,

let cool before servicing.Only a quali-

 

needle, or similar object to

fied service person should service

 

clean pilot. This can damage

and repair heater.

 

pilot unit.

 

 

 

The two most common causes of a malfunctioning gas appliance are:

1.Loose wiring connections

2.Construction debris clogging the pilot and/or gas control valve filter

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

spark at pilot

 

tor cable

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor. Nut

 

 

 

 

is located behind the mounting bracket

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode broken

6.

Replace pilot assembly

 

7.

Ignitor electrode positioned wrong

7.

Replace pilot assembly

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

spark at pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

2.

Gas control knob not in PILOT position

2.

Turn gas control knob to PILOT position

 

3.

Gas control knob not pressed in while

3.

Press in gas control knob while in PILOT

 

 

in PILOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

5.

Depletedgassupply(propane/LPmodels

5.

Contact local propane/LP gas company

 

 

only)

 

Clean pilot (see Cleaning and Mainte-

 

6.

Pilot is clogged

6.

 

 

 

 

nance, page 30) or replace pilot assembly

 

7.

Gas regulator setting is not correct

7.

Replace gas control

 

 

 

 

 

Pilot lights but flame goes out when control

1.

Gas control knob not fully pressed in

1.

Press in gas control knob fully

knob is released

2.

Gas control knob not pressed in long

2.

After pilot lights, keep gas control knob

 

 

enough

 

pressed in 30 seconds

 

3.

Equipment shutoff valve not fully open

3.

Fully open equipment shutoff valve

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local natural or propane/LP

 

 

which alows thermocouple to cool,

 

gas company

 

 

causing pilot to go out. This prob-

 

B) Clean pilot (see Cleaning and

 

 

lem could be caused by one or more of

 

Maintenance, page 30) or replace pi-

 

 

the following:

 

lot assembly

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged pilot

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten

 

 

trol valve.

 

1/4 turn more

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

7.

Control valve damaged

7.

Replace control valve

116035-01B

 

www.desatech.com

 

 

Page 31
Image 31
Desa (V) CD36R(N, (V) CD36T(N, P) installation manual Troubleshooting, Observed Problem Possible Cause Remedy