TROUBLESHOOTING

33

Manual Ignition System (Cont.)

TROUBLESHOOTING

Manual Ignition System (Continued)

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions

If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Fireplace produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, page 23)

 

 

 

 

 

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

40 mph winds. However, extreme con-

 

 

 

 

ditions may occur. See Lighting Instruc-

 

2.

Low line pressure

 

tions on page 26

Burner backfiring during combustion

2.

Check local propane/LP or natural gas

 

 

 

company

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

4.

Inner vent pipe leaking exhaust gases

 

nance, page 30

 

4.

Locate and correct all vent connections

 

 

into system

 

(see Installation Planning, page 9)

 

5.

Glassistoolooseandairtightgasketleaks

5.

Tighten or replace glass door (see Re-

 

 

in corners after usage

 

moving/Replacing Glass Door, page 24)

 

6.

Bad thermopile or thermocouple

6.

Replace faulty components

 

7.

Vent cap improperly installed or blocked

7.

Check for proper installation or remove

 

 

 

 

debris or blockage.

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, page 23)

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, page 23)

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

2.

Air holes at burner inlet blocked

 

Lava Rock, and Glowing Embers, page 25)

 

2.

Clean out air holes at burner inlets, Pe-

 

3.

Burner flame holes blocked

 

riodically repeat as needed

 

3.

Remove blockage or replace burner

 

4.

Improper venting or excessive blockage

4.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

5.

Excessive amounts of embers and pan

 

restrictions or blackage

 

5.

Clear excess embers from around the rear

 

 

material

 

main ports. Use a minimum of one layer

 

 

 

 

of smaller ember peices to acheive the

 

 

 

 

best glowing effect over the visible areas

116035-01B

 

www.desatech.com

 

 

Page 33
Image 33
Desa (V) CD36T(N, (V) CD36R(N, P) installation manual Gas leak. See Warning statement