TROUBLESHOOTING

35

Electronic Ignition System (Cont.)

TROUBLESHOOTING

Electronic Ignition System (Continued)

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions

If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common with most fireplaces. If

just after burner is lit or shut off

 

tracting while cooling

 

noise is excessive, contact qualified ser-

 

 

 

 

vice person

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

position

 

top of page

 

ing Gas Connections, page 23)

 

2.

Control valve defective

2.

Replace gas conrol valve

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set that the flame does

 

 

and burner

 

not excessively impinge on log surfaces

 

2.

Gas leak. See Warning statement at

2.

Inspect the opening at the base of the

 

 

top of page

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

6.

Replace faulty components

 

 

 

7.

Check for proper installation or remove

 

2.

Air holes at burner inlet blocked

 

debris or blockage.

 

 

 

 

 

 

3.

Burner flame holes blocked

1.

Properly locate logs (see Installing Logs,

 

4.

Improper venting or excessive blockage

 

Lava Rock, and Glowing Embers, page 25)

 

 

 

2.

Clean out air holes at burner inlets, Pe-

 

 

 

 

riodically repeat as needed

 

5.

Excessive amounts of embers and pan

3.

Remove blockage or replace burner

 

 

material

4.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

restrictions or blackage

 

 

 

5.

Clear excess embers from around the rear

 

 

 

 

main ports. Use a minimum of one layer

 

 

 

 

of smaller ember peices to acheive the

 

 

 

 

best glowing effect over the visible areas

116035-01B

www.desatech.com

Page 35
Image 35
Desa P), (V) CD36T(N, (V) CD36R(N installation manual Gas leak. See Warning statement at