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| Point B is automatically set. | ≥The end of an item becomes point B when it is reached. | 20 |
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Sound |
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| Sound distorted. | ≥Noise may occur when playing WMA. | — |
| Effects do not work. | ≥Some audio effects do not work or have less effects with some discs. | — |
| ≥Advanced Surround do not work if you have changed the play speed. | — |
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| Humming is heard during play. | ≥An AC power supply cord or fluorescent light is near the cables. Keep other | — |
| appliances and cords away from this unit’s cables. |
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| No sound. | ≥There may be a pause in sound when you change the play speed. | 20 |
| ≥Audio may not be output due to how files were created. [DivX] | 10 |
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Menus |
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| The “Setup” menu cannot be | ≥Select “DVD/CD” as the source. | — |
| accessed. | ≥Cancel program and random play. | 15 |
| Picture abnormal or unviewable |
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| Picture distorted. | ≥Some distortion is normal during SEARCH. | 13 |
| ≥Ensure that the unit is connected directly to the television, and is not | 4 |
| connected through a video cassette recorder. | 20 |
| ≥Change “Source Select” in “Picture Menu”. [DivX] | |
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| Picture size does not fit the | ≥Change “TV Aspect” in the “Video” tab. | 23 |
| screen. | ≥Change the zoom setting. | 21 |
| The television may display | ≥The unit and television are using different video systems. | — |
| incorrectly or colors appear | – Use a | |
| faded. | ≥The system used on the disc does not match your television. | — |
| – PAL discs cannot be correctly viewed on an NTSC television. | |
| – This unit can convert NTSC signals to PAL60 for viewing on a PAL | 23 |
| television (“NTSC Disc Output” in “Video” tab.) | — |
| ≥Mobile telephone chargers can cause some disturbance. | |
| ≥If you are using a TV indoor antenna, change to an outdoor antenna. | — |
| ≥The television antenna wire is too close to the unit. Separate the antenna wire | — |
| of the television from the unit. |
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| Picture stops. [DivX] | ≥Picture may stop if the DivX files are greater than 2 GB. | — |
| Menu is not displayed correctly. | ≥Restore the zoom ratio to “a1.00”. | 21 |
| ≥Set “Subtitle Position” in “Display Menu” to “0”. | 21 |
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| Auto zoom function does not | ≥Turn off TV’s zoom function. | — |
| work well. | ≥Use the other preset aspect ratios or manual adjustment. | 21 |
| ≥Zoom function may not work well, especially in dark scenes and may not work | — |
| depending on the type of disc. |
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| Progressive video |
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| There is ghosting when | ≥This problem is caused by the editing method or material used on | 20 |
| progressive output is on. | but should be corrected if you use interlace output. Change “Video Output |
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| Mode” in “Picture Menu” to “480i” or “576i”. |
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| Pictures not in progressive | ≥Select “480p” or “576p” in “Video Output Mode” in “Picture Menu”. | 20 |
| output. | ≥If the unit is connected to the television through VIDEO OUT or S VIDEO OUT | 4 |
| terminal, output will be interlace even if “PRG” is displayed. |
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| Listening to the radio |
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| Noise is heard. | ≥Adjust the position of the FM or AM antenna. | 4, 5 |
| “ST” flickers or does not light. | ≥Use an outdoor antenna. | 4, 5 |
| Sound is distorted. | ≥Press [PLAY MODE] to select “Mono”. | 24 |
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| A beat sound is heard. | ≥Turn the television off or separate it from the unit. | — |
| A low hum is heard during AM | ≥Separate the antenna from other cables and cords. | — |
| broadcasts. |
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RQTV0141
Troubleshooting guide
33